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Customer reviews

Rating 4.3 out of 5 stars with 4184 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 4,184 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    ear bud's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice sound,keeps outside noises very good, also comfortable to wear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than I ever imagined

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I unboxed these and thought after previewing a song that there was no way it would cancel the noise of my John Deere 1025 Deisel while mowing. Well, I was dead wrong. Doesn’t cancel all of it but I can sing along to the music now. I’ve never been able to do that before with other earbuds. Highly impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best headphones I’ve owned. Nmms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headphones. Base sounds good.And the noise canceling is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ANC buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ANC earbuds I have ever owned. Sound quality is also very good with solid and tight bass. I wise it would have wireless charging and multipoint connection. To me, ANC is the most important and it delivers. I really like the aware mode that will automatically lower the volume of the ambience sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose QCII Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and the noise cancellation works very well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    QCII review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear bud sound quality and noise canceling ability are very good. The case leaves a little to be desired. The hinge is very weak and breaks very easily. Would recomend but be very careful with the case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit great sound and the app is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ear buds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fits great in the ear. Noise cancelling does work.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable with multiple fits. Exceptional sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound quality and aware mode but didn't fit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned: Sound quality was great the primary issue for me was the lack of a secure fit after going through all 3 size ear tips and stability bands I still had issues with the earbuds falling out while being active personally I believe that the stability bands are too soft or could use an xl size which I compare to my Sony openbuds which have a noticeably larger and firmer ear stabilizer which I don't have issues with falling out I would definitely purchase again if it wasn't for the fit issue I did also have an issue with the app and my earbuds turning off when I removed an earbud even though I had disabled the auto on/off feature

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! I'm glad you loved the sound and noise cancellation of the QC Earbuds II! In regards to fit, we always recommend trying all included sizes of ear tips so it's good to hear you attempted this. The good news is we offer an alternative size ear tip kit with a larger or smaller size for your needs, which can be found at https://bit.ly/3Rys4sc. This may have helped solve your issue, so I'm sorry to hear you decided to return the product. If you'd like to give them another go with this option of other ear tip sizes, please reach out at https://bose.life/38Q1vZs and we'll be happy to help!
      Thanks, Sam - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, below average value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is absolutely top class and spund of the bose QC earbuds 2 are one of the better options without going higher end brands like master & dynamic or bang and olufsen. I was dissappinted with the newest firmware update of the earbuds that allowed single earbud use.... After repairing the earbuds to your phone anytime you want to use a single earbud. Great for someone who isnt concerned about having an app to tweak sound settings, but there are better options in the higher end space, and better value pairs in the lower end space.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Mic sucks

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best buds ive used sound great only problem is call quality regarding the mics people on the other side say there's either adult of background noise or they could barely hear me

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    First generation had a better fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these earbuds this evening for work, and returned them within an hour and a half. The new tips don’t really work that well for me compared to the first generation QuietComfort Earbuds, and I still have and love the Bose 700 over-ear headphones. Returned these in exchange for the new AirPod Pro 2nd generation, and those have a better fit for me than these did, plus I’ll have the iOS integration that I haven’t experienced yet. I do enjoy Bose products, and bought these because of the supposed improvements, but overall was disappointed. Also, these will not wirelessly charge like the first generation QC earbuds case or AirPods do.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      We're sorry to hear that you've had issues with the fit, it sounds like you haven't found the right tip combination for you. Check out our guide here: https://bose.life/3DhhIt2

      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    BOISE EARBUDS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are very comfortable. Love the audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm liking it the more i use it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got my hands on the Bose QuietComfort Earbuds II, and I wanted to share my thoughts based on my experience. -The sound quality is impressive; it delivers clear, balanced audio with strong bass and crisp highs. The noise-canceling feature enhances the listening experience, making it great for immersive music sessions. - I found them incredibly comfortable, and they stayed securely in my ears during workouts and daily use, thanks to the multiple ear tip options. -The noise cancellation works well, making them ideal for blocking out distractions while commuting or working in noisy environments like when I'm doing some DIY projects at home - The battery life is decent, offering several hours on a single charge - Bluetooth connectivity has been solid, with no major issues. -Call quality is impressive, and the dual microphones deliver clear voice transmission. -While I’ve had no issues, it’s worth keeping an eye on durability based on individual usage. Hope this review helps

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awsome little thing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds.... the ANC is awesome. It is very comfortable to wear also!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great great earbuds just don’t recommend buying with an iPhone , I encounter many issues with connecting correctly with my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable. The noise canceling is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Another great product from Bose.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. They are smaller than the previous generation which I don’t care for. Sometimes they fall out of your ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect balance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the best headphones I have ever owned. The sound quality and bass makes you feel like your in the recording studio with the artist. I used them at work every day and battery lasts a long time.

    I would recommend this to a friend