Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 4184 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 4,184 reviews
  • Rated 5 out of 5 stars

    Perfect balance

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the best headphones I have ever owned. The sound quality and bass makes you feel like your in the recording studio with the artist. I used them at work every day and battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound small and just right for my ears, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Bose Earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. I use them almost daily. Great Sound, The noise cancelling benefit is wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, the fit is perfect and the sound is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose is best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is the best. I’ve seen people talk about the connection disruptions but it hasn’t been an issue the whole time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Equally good with listening & hearing protection.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have amazing sound quality. I was caught totally off guard when I listened to my 1st tune. Bluetooth pairs quickly & reliably. My primary use for these is hearing protection. I love that the Bose mobile app allows customization of noise cancellation. It works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them They fit right The sound is perfect and they work right

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Product, Second to None

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the finest noise canceling ear buds money can buy. Bose has outdone themselves with these units. I’ve been using Bose noise canceling headsets for years in my airplane, and they are great, but this is another level of technology second to none.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose noise blocking wireless headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio Works great. A bit clumsy to insert in ears and case. Need to use Bose app to connect to device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is king.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thoroughly surprised by these buds. Once they activate, it's like closing a soundproof door. The sound is clear and concise. It takes some time to learn the tap functions, but it's a nice feature. They are way better than apple pods, in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good Quality Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise cancellation and sound quality. Very light and fits ears well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    weird ears

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I have weird ears, but these ear buds are the only ones that fit and stay in my ears. These are my 3rd pair (dog chewed first two) and I could not be happier! Unless my dog tries to wear them again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound subpar service time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have an amazing sound quality, however after 2 years (daily use) one of the speakers began to fail. I expected them to last longer for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Recommend it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bass for something so small and so clear of sound amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Upgrade and Sound Quality

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have been phenomenal to use. The sound quality and noise cancelation really isolate you from the rest of the world so you can enjoy your music no matter where you are.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound and Noise Cancellation

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A while back I purchased another brand of buds with noise cancellation as a gift for my wife. She tried them, well I now have the first set of ear buds. She constantly lets me know they are amazing. They really cancel noise and the sound quality is second to none.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Amazing headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this set. There's not much to complain about. The only issue is that sometimes the connection seems to get lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality & Comfort At It's Best

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome headphones. I got myself a pair and my wife ended up liking them also. We got her a pair too. Great sound quality and comfortable to wear for extended periods of time.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Amazing Quality! Just a couple of flaws to work on

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are pretty nice and have awesome noise canceling and pretty top notch aware mode so you could hear your surroundings. It even has a mode where it can automatically block loud noise while have them on aware mode, which feels weird at first but you get used to it. The bud fit pretty well on my ears and have different sizes that let you adjust them to your ears. I have a pair of airpods pros and i do think the case and earbuds are just a tad bit more premium than the bose ones. The transparency mode is a little more natural on the airpods pro and you can also use either earbud rather than just the right one on the bose. They said they will release update to fix this. All in all solids earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Really work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is unreal tbh the bass fitment 5 out of 5

    I would recommend this to a friend