Customer Ratings & Reviews

They are good quality with good sound. After 30 minutes, they do start to hurt your ear.

Great headphones that have an incredible sound and very user friendly features.

Very good sound quality! However sometimes I lose connection to my phone sometimes. My first pair of Bose and tbh; not terrible.

Really top notch. Customer for life. If I had to come up with any “negative” at all, I would say that they’re not for people who easily misplace things. Great sound, super “smart” tech. Love ‘em.

I bought after I lost my AirPods. I just wanted to try and see how the Bose products are. And I was amazed by the sound quality of this product. The ANC I can say is better as well. I don’t think I’ll go back to AirPods after this. Bose really is good when it comes to sound quality.

These earbuds are awesome! I had the previous version as well, and they were great until my dog ate them. I decided to try the AirPods Pro. However, they didn’t work with my ears. I’ll blame that on my ear canals, and not apple’s design. This updated model is much slimmer and the case is similar to the apple AirPod Case so it should fit easier in your pocket. I know this sounds silly but this new model let you skip forward or go back for songs. The previous version would let you only choose one of the other. overall, I would recommend these as well as a Best Buy warranty. That’s because my dog also ate my new pair one week after I purchase them. All you have to do is bring it back in and they give you a replacement right on the spot. It’s the best!

If your goal is to listen to music and have a quiet environment in a busy place. These are great. Talking on the phone or keeping them connected to stay on task with what you are doing on your device...well be prepared to go through the on and off again, routine.

Great Sound - 5 Pricing 3.7 Durability 2.5 I've had issues of left or right bud not connecting after a year. Buy the warranty!

Comfortable. Noise cancellation mode really works. I can listen to music and vacuum the carpet at the same time! Best part: Awesome sound quality! What’s not to like? Very happy I chose the Bose.

Work well in gym great sound and god noise blocking

Great rich sound and noise cancellation. They’re horrible cancelling wind noise. Overall they provide better sound quality than AirPods Pro.

Product is amazing,I would like to address that I ordered online and picked up instore. When I picked them up in store it looked like someone dropkicked the box and it was completely covered with their order sticker. I asked if I could exchange them for a box that was more presentable for a Christmas gift... the customer service who looked like a profesional LARPer couldnt have been more confused how to process this request because it wasn't written in python. He then told me they didnt have any to exchange with... but having keen eyes I noticed about 5 boxes of the same ear buds placed directly behind him. Needless to say customer services has gone down hill and will avoid best buy at all costs.

This is nice, but had problems with it came to IOS phone. The connection was weird, but the sound was amazing. The noise cancellation was great too.

didnt like these the volume was to low and hard to hear unless playing music

Excellent noise cancellation and east to use! They provide the sound quality expected from Bose. They are fairly intuitive and easy to set up to use. I can attest that they minimize noise from a jackhammer on concrete and cancel plane engine noise.

Bose came through with these earbuds, they are just amazing quality and the sound is perfection!

I have purchased many Bose products over the years. Mostly speakers. First time with ear buds. The best feature is the noise cancelation. Music is super crisp. But the noise cancelling feature makes this purchase worth every penny.

Sound better and cancel noise better than any other earbuds incuding Sony’s XM5 earbuds. But the connectivity issues are wild. I had two pairs and each had the same issues with the bluetooth connection that made it unbearable to use. For earbuds that cost this much the issues I’ve experienced were unacceptable.

I switched to these earbuds because my AirPod pros broke. Needless to say i wont be going back to AirPods because Bose blows them out of the water lol. The noise cancellation is the best I’ve ever heard.

Very good noise canceling as well as sound quality. However, I've had a very bad experience connecting to the Bose app. The left earbud stopped working out of the blue. And Bluetooth connectivity is unstable. Honesty, its too disappointing. Very bad Bluetooth connectivity. Sony definitely does a much better job.