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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4187 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 4,187 reviews
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality with excellent noise cancelation. Stays in the ear. Has good warranty and customer support.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Bose QuietComfort earbuds stopped working. I was just going to replace them with the same kind. I saw these figured I would try them. So far I am very happy with them. A little more money but I think well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lots of great features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tap once to answer calls, pause music and unpause. Tap twice to skip song. Tap three times to replay song. Swipe up and down to control volume. Great sound. Connects easily. What isn't there to like about it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Ear buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose earbuds are the best of the best!! They were a perfect fit for my ears, I felt very comfortable while wearing them. They are exactly as described. I definitely feel they are worth the price.I highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Noise cancellation Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation great fit good no problems with dropping Bluetooth connection. Very happy with purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I use them daily

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it every day I like series one right ear push and change noise cancelation volume better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loving my Bose buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect if you want absolutely no other sound these are the best. I’m impressed how I can’t hear anything else while I’m listening to my music (it’s low) or when I’m on the phone. I’m loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ... long lasting battery life. Very convenient especially if you are working night shift.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boss

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, the best of the best, love how my music sounds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bose earbuds!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your a music aficionado these are for you! Welll worth the money. Great noise canceling a bonus!! Come with different ear fittings right size for your ear! Great Quality! Highly recommend!!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great but...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good but they weren't as loud as others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound terrible connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great just as you would expect from bose. However the app is not great and the buds have connection issues. I can not use just the left bud or it comes disconnected and I had to reset the budd multiple times to get them to stay connected at all.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy you like the sound of your QuietComfort Earbuds II! The earbuds can be used singularly too, using "Independent Single-Bud Use" on firmware version 1.3.26 or later. Any other connection issues might be resolved by rebooting your mobile device. For further assistance with this - and with the Bose app - please contact our customer support team. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Small ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality not a good fit for small ears, which are sore every day. If you have large ears I recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unreal Quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best headphones I’ve ever had the experience of wearing. I’m an avid gym goer and I like my music live, loud, and booming. These headphones provided all the and!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Suburb earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp, clean, sound, amazing lowe's some of the best earbuds I've ever purchased. Highly recommended for music lovers, or whatever. You're entertainment or your ear buds needs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great with a flas!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were the best sounding and fitiing earbuds I’ve ever tried. The main issue i had were they would srop producing sound. I would be watching a tv show and when a new episode would come on there would be no audio. The phone still show the earbuds were connected and audio was playing to them but no audio. I would have to put them into the case and wait at least 5 minutes before they would work right.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi! I'm pleased to hear you're a fan of the sound and comfort of the QC Earbuds II. I'm sorry to hear about the intermittent audio you're noticing this shouldn't be happening, so please try the guidance at https://bose.life/3k7phvt to fix this. Also, a product reset (https://bose.life/3EvfWDD) shall clear any underlying issues, so give this a try or reach out at https://bose.life/38Q1vZs if needed so we can assist you further. Sam - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, they are Bose! They were a replacement for my worn out Apple air buds. These exceeded my expectations! The noise cancellation is superb and sound quality is excellent! Would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, the sound, and the nosie cancelation is amazing. The custom noise cancelation and sound settings with different shortcuts by taping the ear buds makes them good for every situation and so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quiet comfort 2- great noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an audiophile but they sound great to me, but where these things really shine is the noise cancelling. They almost completely cancel out the noise from my boat motor on my dinghy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wildy outrageously great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever earbuds i have huge ear holes and have never been able to use buds before because they always fall out...bose has finally fixed those issues...sounds and app is great best of all the NC is outrageously great

    I would recommend this to a friend