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Customer reviews

Rating 4.3 out of 5 stars with 4184 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 4,184 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how if its on aware mode and a loud noise accured in the real world it will instantly cancel it. Example if you drop a glass or the weight at the gym

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound bad mic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its sound is good. Typical Bose sound with crisp and clarity. Only issue is with its mic. If you are in a meeting or on a call, it will make your voice sound as if coming from tunnel and with full background noise. Ita onlt good for listening to songs to watch movies. Dont tske it if you are going to use it for calls. No update received so far from Bose related to it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose NC2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid sound, amazing noise cancel. Glitchy and uncomfortable at times..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound is good. Design is nice, but it is easy to fall down.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphone!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earbuds as a gift for a relative. He is super happy with them. Said that the sound is excellent as well as the noise cancellation. He loves them!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too impressed overall. Sound quality and ANC were great but the compatibility with iPhone is a nightmare and it would keep disconnecting. Also, you can’t listen to anything unless you have the right bud in at all times. So if you want to only listen to the left one while the right one charges, you won’t be able to. Didn’t last very long, connectivity got worse around 6 months.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Andy, I am glad you are enjoying the sound quality and the noise cancelling of the earbuds. We released an update in February, to allow you to use the left earbud individually. Please ensure that the Bose Music app is updated to the latest software version to initiate the update to the earbuds.

      If you are experiencing any issues with connection on your earbuds, I recommend checking out our troubleshooting steps from our support website: https://bose.life/40Iick2. Should you need further assistance, please feel free to contact our technical support team, who will be happy to assist you further: https://bose.life/3AqXf2e.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wouldn't trade them for anything else

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! The noise cancelation is perfect for when I'm on flights, at the gym or just at work and need to focus. The new gen is also more sleek and the smaller case makes it easier to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality ! The product is perfect ! Only wish it had a finder to locate when lost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, love the way they fit and feel too , sound is really good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for music not for calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose anything I love BUT I was hoping these ear buds were beter than the old ones. The sound quality for the user is by far the best BUT the people one the other end can hear all background noise. I would own at least two pair of the if they would fix that problem! If you want something for sound quality for music they can't be beat!

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello William,

      I'm really happy to see you love the quality of the sound from the earbuds, and find them unbeatable for music. It is surprising you're having difficulty with calls, but I do have a suggested article here https://bose.life/3L6RlJm to help with noise on calls. You can also contact us https://bose.life/contact for help if needed.

      Nic - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Highly Recommended Versus AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very nice earbuds. The fit as opposed to Apple units is much better. Sound is good, control of the units is easy using finger motions. The charging case is much better than Apple's since the case itself holds a charge and can recharge the earbuds if the battery gets low. Battery life is very good. Music sounds fantastic. Highly recommended. The only downside is bluetooth range is not as good as with AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds hands down!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably tried 10 different brands and types of earbuds to use for work until I finally came across these. Better than AirPod Pros and everything else that’s out there.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    wonderful gift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great Christmas gift and wonderful value. small and very valuable. Everyone need this one way or another.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound but others say I sound muffled on the telephone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Fits nicely and cancels out background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are wild. The noise cancelling alone is impressive, yet there are so many settings on the app that you can tweak. They come with a built in mic for hands-free calls and the audio quality for that is also excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones love the noise canceling, had them for over 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds on the planet hands down. I have a pair and just bought my son a pair. The whole family will eventually get a set. Don’t settle for any other brand

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and no outside distractions. Worth the money and wish i bought them sooner. I bought a lower priced pair from a different brand and hated them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost perfect but still recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, highly recommend only static when running or outside in the wind.

    I would recommend this to a friend