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Customer reviews

Rating 4.3 out of 5 stars with 4184 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 4,184 reviews
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good quality and great noice cancelling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything its ok with earbuds, jusy some problems with the connectivity with IOS phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Noise Canceling Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd pair of these. Bose noise canceling is 2nd to none

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great ear buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are they best I ever had. The noise canceling is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and are really nice headphones they just didn’t fit properly in my ears. I would wear them to the gym wear they would loosen up and fall out of my ear, and when you went I push it back in your either shutting the headphones off or shuffling songs.Bottom line is that they just didn’t fit in my ears but if they did I would still have them.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Paul,

      It's wonderful that you love the great sound, and using the earbuds while at the gym. Our guide here https://bose.life/3JirRsf is great for helping to get the best fit. Should you need the alternative sized ear tips, and stability rings, contact us https://bose.life/38DNELy and we can help you order it.
      Should you need to adjust the earbuds while wearing them, touch them by the sides, as the touch controls are on the surface where the Bose logo is.

      Nic - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re ok sound in sound quality. Nothing special that reflects their pricetag except their name. Doesnt even wirelessly charge. Lacking very basic functionality like only listening to the left earbud without the right one. You can listen to only the right bud but not the left. Seriously?

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Javi,
      Independent earbud usage is available for the earbuds with the latest firmware update. Make sure you update the earbuds through the Bose Music app. Watch the video here https://bose.life/3HzRFxL for how to update the earbuds.

      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound! Bose puts out a outstanding product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing nothing ls compare to this invar also apple AirPods Pro 2 but they are not even close when it comes to sound and quiet isolation; we’ll just with the name BOSE you know what you are getting

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying Bose and let me tell you that it's really good quality product the noice canceling is top notch would definitely buy more in the future

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds!! Great for working out and other daily activities. I would definitely recommend these. Blocks away so much sound for when you don’t want to be bothered.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose...pricey but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds. Great sound. Wish operating instructions were included. You have to go online to get them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    overall pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's decent. qood quality sound, great noise cancelation, but not great price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose Earbud’s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and features, only downside is their app is a little buggy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described. Great sound. Noise canceling is superb. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds for the Price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! Definitely the best active noice cancelling earbuds in the market right now. Had the Sony WF1000XM4s before this and can definitively say these are better!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for the noise canceling. It’s incredible, the sound is great it can be adjusted with the app to your liking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose earphones work as well as the Bose headphones. Both of these are much better than the iPods.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nadia's Bose earpod

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this earpod except, the left will not work while the right is parked. Id have to take it (the right one) out if the case for the left one to work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    no better ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bose are always great, i lost my first pair and where and bought another pair, there are nothing to match their quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and amazing sound! This is an upgrade from a previous Bose pair I had that just died on me after 6 years. I love these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and on time delivery. The sound and feel of the earbuds is amazing

    I would recommend this to a friend