Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 4184 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 4,184 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are GREAT. The noise canceling is sooo good my kids can't interrupt my music. And the clarity & bass are second to none

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Bought these to replace an older pair of Bose earbuds. Great sound quality and easily connects to my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Favorite BlueTooth

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best Bose bluetooth I have ever purchased!!! The sound is pure!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Noise Cancelling Earpods!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are far and away the best noise cancelling earpods on the market. Love them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds the sound is awesome and the don’t fall out easily love the noise canceling when I mow grass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible!!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to hear things in the songs/music I’ve never heard before (and I’m 58). So clear and noise cancelling is amazing!!! Met my Bose expectations and more!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose the best brand

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great earbuds bose its definitely the best options i try another brands and this is the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not Worth $300

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, and a stellar fit especially for working out but plagued with some glaring issues. 1. You cannot use the right earbud by itself, but the right has no issues. 2. Hyper aggressive noise canceling, the earbuds seem to overcompensate for loud noises like a car door slamming with extremely loud booming artifacts. 3. I found the Bose app to be unusable with these buds, but I also just lost patience trying to adjust the various modes I would expect more for 300 dollars

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mason,

      I'm happy to see that you're enjoying the great sound quality and fit of the earbuds. The earbuds can be used fully independently, please make sure they are updated through the Bose Music app to firmware version 1.3.26 or later.
      The noise-cancelling will work to ensure that loud noises aren't projected through the earbuds while in aware mode. If you're experiencing unexpected sounds as part of noise cancelling then please try the steps here https://bose.life/44OUxkj.
      If you need help with the app not controlling the earbuds, try the steps here https://bose.life/3rADJzp to get it work. Of course if you need help with any of this please reach out to us https://bose.life/3rykPZR as we'd love to help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Will purchase again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great ear buds, they stay put and they are noise cancelling so your music remains crisp and clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bose

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose makes the best everything and these are the best headphones I have ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds; soft and comfortable and not white which is a plus. can’t go wrong with bose for audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite Buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been one of my favorite pair of earbuds, and I plan to get another pair. Bose is good for music and excellent noise control.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing, so clear and crisp. The function that it has make easy and effortless to use. I completely recommend these earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome noise cancelling

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphone , great noise cancelling, sound crisp and clear. Awesome for create your own personal music environment

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Beverly Campbell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. That was one worry I had but these earbuds are extremely easy to wear. Bose quality is right there in your ears. Love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of best purchases i could make for long lights. Completely drowns out all the people and noise around you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound, highly recommend. Best sounding headphones ive ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One could "get lost in the sound"

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound these ear buds is so immersive The sound is "Immersive" !!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loove these!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best noice cancellation ear buds on the market! I have two pairs and love them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    One of the best one from BOSE.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best one jet from BOSE. Great sounds, comfort, the battery last for a long time.

    I would recommend this to a friend