Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 5,115 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Skateboard life

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound. I put these babies on and just rock out. The different settings allow you to be aware of your surroundings or just see what’s going on. Quiet mode works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Bose Quiet Comfort Earbuds for the wife for Christmas and she said that the sound and noise cancellation of these earbuds are unbelievable. They’re a little pricey but you get what you pay for. Can’t go wrong with Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Vs Ear pods in my opinion

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say these are very impressive ear buds. I purchased these to replace my ear Pods. I wasn’t happy with the ear pods for there tinnyness. Boses offers you a much more solid sound experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds like music

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like very much especially the noise canceling. How it's been a little challenging to find the right size for one of my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Bose Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sound Quality, exactly what you would expect from Bose. The only downside to these earbuds are the 6-hour battery life, which should last longer compared to other earbuds in the same tier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Call Voice Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The music quality was incredible but the phone call audio was not what I expected from a Bose product

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey! I'm pleased to hear you're enjoying the sound of your QC Earbuds! If you feel as if the microphone wasn't performing, try the steps at https://bose.life/3uAyg9e or reach out at https://bose.life/38Q1vZs so we can assist further. Sam - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great. The noise cancel is at the great. The microphone for phone calls is great. They are just great. They are comfortable in my ear but start hurting my ears after a few hours. But not too bad. I love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Birthday Gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A definite improvement over the earlier model. Doesn't cut in and out like the others. Both ear buds stayed sinked all the time. No more listening to just one ear piece! Excellent background noise cancelling too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surpassed my expectations, extremely. I used to be a techy person and now I have fell out of the loop so I was very hesitant buying something like this. I love them and they work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great, better sounding than the AirPods Pro, I will say the noise canceling is better on the pros but that’s all the pros got on the Bose oh wait, the case for the Bose is ridiculously big and hard to open compared to the pros

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great when they work,???

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great when they work, the noise counseling works great too, just know that they may not last or even if your a little to careless like say, drop them they may as mine did stop working , then of course Bestbuy will give you the ,sorry we just sell them and can’t be bothered to warrant or swap them out for another pair..

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi - I'm pleased you love the audio quality and noise-cancellation effectiveness! I'm sorry you've encountered an issue, but you will have a 1-year manufacturer's warranty, so be sure to contact us at https://bose.life/38Q1vZs if you wish to arrange a replacement order, to continue enjoying your music with Bose! Sam - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose True Wireless Earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the most comfortable earbuds I’ve had in my life. They’re practically forgettable while they’re in and the Bose app makes it easy to control the noise isolation. Easily the best headphones I’ve owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to find earbuds that could drown out my riding mower when i cut the grass and these do that a provide terric sound quality too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Still looking for perfect fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for a few weeks now. The sound is great, I have struggled with the controls. My main reason for three stars is fit, I put the smallest buds in and still can’t get them to stay in while just walking, they are comfortable but just won’t stay in place, would definitely not work if working out. I have small ears and have had a difficult time finding comfortable ear buds.was hoping that paying more would get better fit.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi! I'm pleased to hear you're a fan of the sound of the QC Earbuds. To find a perfect fit, we recommend trying all sizes of ear tips, but if this doesn't work we can certainly help you get hold of alternative sizes to try. Please reach out at https://bose.life/38Q1vZs and we'll do what we can to help you get the most from your product! Thanks, Sam - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. It was a toss up between this pair and The beats ear buds. This went on sale so i decided to get it and i am very happy i did.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another dimension.. another dimension.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the QC II 35s and upgraded to these for walks. Slips out when you run quickly and would not recommend for it. However, it definitely blocks out outside noise a ton and sound quality is from another dimension!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, painful fit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and isolation, but they would hurt my ears after just 30 minutes of listening. I reluctantly returned them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality and NC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and noise cancellation are top notch but the buds are pretty bulky and your ear will feel it after a couple hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, but too big and heavy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost, the sound quality is really, really good. The problem is with the fit/size/weight of the buds. I've always been a fan of the Bose 'fin' system, but these didn't work well for me because they wouldn't sit far enough in the ear canal. None of the sizes worked for me, whereas other Bose buds the medium size is always perfect. Lastly, they're simply too big for today's technology.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Steven! I'm pleased to hear you're a huge fan of the sound these earbuds provide. I would recommend testing all three included sizes of ear tips to find your perfect fit, and also to watch our guidance video at https://bit.ly/36fkXiC. I hope you continue to enjoy your new earbuds! Sam - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound and quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old bose head phones were a few years old and i wanted a new pair with noise canceling. 5stars they work amazing in a machine shop canceling out machines and those annoying co workers!!!

    I would recommend this to a friend