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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 5,115 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic in ear ear buds.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Use them for work and working out. I have no idea why people claim these aren’t great. No problems syncing or charge time either.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big YES!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travelled a lot and I like to ride motorbike as well and of course music needs to accompany me most of the time. This product is definitely a big YES for my lifestyle!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome sound. Short battery life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and noise cancelling are amazing. The best I have had in a small platform. Wish the run time was better. 4 hours is the best I have had.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Ear pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this much better than the Apple AirPods is a very comfortable contour to the air after a few hours you don’t have to take them out your ears don’t hurt very glad I bought them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best of the Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on the technology we have available today, these are the best headphones money can buy. Read the reviews or watch the Youtube videos. Just buy these and you'll be happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Truly wireless earbuds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't expect anything less from Bose. It sounds great and the active noise cancelation is by far the best. The sound could be a little better but nothing that the EQ cannot fix.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound ! Love the tap / options to play/pause etc. these are great!!!! Be able to swipe up or down for volume is awesome . Gets some time get used to, but all good . Sound is amazing .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another Awesome product from Bose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Bose headset and decided to try these Earbuds. They are awesome! I love them so much I purchased another pair for one of my employees. I am a Landscaper and these are perfect for when we cut lawns.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    No Find My Earbuds feature!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I love the sound quality, nose cancellation, etc., I'm TRULY disappointed that these earbuds do not have a Find My Buds feature. Why Bose would exclude that capability on their noise most expensive earbuds is beyond me. I own and have owned several Bose products, including home surround sound, over the ear headphones, Soundsport earbuds, etc, so I truly am a fan. This has to be on the next app upgrade for these earbuds ASAP. Very disappointed.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey MrsDriverReese, I am so happy that you love your headphones. At Bose, our customer happiness is key. We love to hear your feedback. I would love to pass this onto the development team as a feature request for you.

      Thanks for choosing Bose.

      Tori Mae - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not what I expected

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot use the left earphones without the right one been out of the box

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi.
      Thank you for your feedback. If only using one earbud, make sure to use the right earbud.
      The right earbud is the "primary" or main earbud; it controls the left earbud by relaying audio from the source device. If you place the right earbud in the case by itself with audio streaming and close the case, the audio will stop, and the earbuds will turn off. However, if you want the single earbud functionality, you can upgrade to QC Earbuds II. Please get in touch with us here. https://bose.life/3BgUIIU, if you require further assistance. We would love to help.
      Marvin - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good, but missing some functions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, but the button controls need better settings, along with a built in EQ would be awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A wonderful product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and quality. Noise canceling works great in the environment I work in. These are replacing a set of Bose over the ear headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling in the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbeatable regarding noise cancelling. Just ok regarding integration with iPhone and other devices. Got also the AirPods Pro and they don't come close regarding noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It's Bose! That's All The People Need To Know.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what to expect from Bose. the clarity, bass, and soundstage is crisp and clear. You definitely will not be sorry purchasing this. Save your money and treat yourself to a Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are way better than the airpods pro. If you're looking for a good set these are a great choice. The noise cancelation is the best in the business .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gifted happiness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re one of the best noise canceling ear buds with great sound that I’ve heard and they made a perfect gift for a friend who is very happy with them who’s also hard to please

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t believe the rating hype here

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one of the worst in war products Bose has created. The connection issues are horrendous. Every turn or movement I made disrupted the connection with the device being at point blank range. The noise cancellation is true to spec but this is the only thing this product is good for. Sound quality is okay, but not up to the Bose standard in te comfort quality line. The price for this is not worth it. Save your money. The fit doesn’t cater to smaller ear canals and medium size to people of Asian decent will have problems keeping them in ear, regardless of the large fitting. I had 24 hours with this product and I totally am discussed with it. Returned immediately. Bose, take your sound engineers back to the drawing board or fire them ASAP.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey, glad to hear you're impressed with the noise cancelling capabilities of these earbuds.

      It's a shame that you've experienced some connection issues. This shouldn't be happening. Have you connected the earbuds to a different devices with the same outcome? I'd recommend that you reset the earbuds following the steps listed here - https://bose.life/2SUshKt. This will also clear the pairing list, so you'll need to delete the earbuds from the Bluetooth list on any device you have previously connected.

      For any further support, please do not hesitate to reach out to our customer support team - https://bose.life/2WZOG8Z.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Sound Awesome noise canceling!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing. Need noise canceling… you got it! Don’t want it? Turn it off. Use the app to adjust the sound. I gave it 5 Stars and we have 3 pairs of them in our house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling feature is excellent, as is the sound. Only downside is the battery life. If you use them regularly during the work day like I do, they have to be charged daily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are really great. You can switch out from the noise cancellation to being aware of the background noise if you want. Totally recommend.

    I would recommend this to a friend