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Customer Ratings & Reviews

Your price for this item is $279.00

Customer reviews

Rating 4.4 out of 5 stars with 5114 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 5,114 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    The BEST Active Noise Canceling Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an Android user so my priorities are different than those of someone who is in the Apple Ecosystem. With that being said, these buds are fantastic at Noise Canceling(ANC) and Audio Quality, which is what I was looking for. The multiple Bluetooth connection would have been a nice touch, but if this is a priority of yours, then look elsewhere. I'm coming from a pair of QC 25 over the ear headphones and I can honestly say the audio quality is on par with those. The ANC exceeds the QC 25. It is crazy to say/think how much better the ANC is from these buds compared to over the ear QC 25, but it is true, the technology has improved that much. If you are someone who travels then this honestly sets the bar for ANC, it is that GREAT! Battery life isnt an issue, as I have never worn them for over 2 hours. They fit great and are comfortable to wear. I would say at the 2 hour mark you definently do need to give your ears a break, but what pair of headphones don't cause a bit of fatigue after a lengthy time with them on? They are so close to being perfect, so on to the CONS: I would have given them 5 stars if they would allow simultaneous Bluetooth connections. You also don't have the ability to choose the L or R earbud when you only want to wear one of them. You can only wear the R earbud if you choose to wear only one. The case is a bit chunky, they fit in my pockets, but it would have been nice if it were smaller. I am not someone who wears skinny jeans and I can see how that can be a problem. The buds themselves are bigger than other earbuds, but with all that ANC tech its understandable. The tradeoff for great ANC vs inconspicuous buds, is worth it IMHO. Maybe the next generation will fix these Cons but at the moment I am very happy with my purchase. I would highly recommend these if you want the best ANC and that deliver great audio quality Bose is known for. A definite and worthy upgrade if you are coming from the world of wired headphones like I was. You won't regret the convenience of true wireless!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Sockets.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them just not load enough. I want them to beat my eyes out of their sockets! But typical government overreach and you can only have them so loud. But they are the best ones i have found!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality earbuds!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality earbuds. The clarity is fantastic and they are comfortable. This is actually a second pair. I bought a pair for myself and then these for my husband and he loves them as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are the best. I have tried galaxy buds, live and sport. I have also had beats. These are the the best. In all aspects of usability these are good for listening while exercising or even at work the controllability and responsiveness is unmatched. The sound is as always superb with separation of sounds. I listen to all genres of music and they do not disappoint. I highly recommend these buds they are easy to control and very comfortable and I wear them for about eight hours with short breaks in between. Samsung buds tend to fall out of my ears and beats just do not have the same sound as their counterparts (headphones).

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Worth the Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for a special someone who likes to listen to music while working out. He really liked this and says the sound quality is great. The noise cancelling is right on the money. He called me using the earbuds and I couldn't tell he was using them. He sounded clear and he said I sounded clear. The comfort level is 10 out of 10 and they didn't come out of his ear while working out. He said he forgot they were even in his ear. I will be buying a pair for myself over the Airpod Pros.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Bose comparison to AirPods Pro & Sony WF1000XM3

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll start by saying that it’s very hard to give these headphones an “overall rating”, because they hurt my ears so much. However, I will look past that to compare them to the AirPods Pro and Sony WF1000XM3s, in case you have 1 or both of those and are thinking about getting these. I bought the AirPods Pro when they came out. I had the first AirPods which, although didn’t sound great, were very easy to use and carry, and I thought had a great microphone for phone calls. Although the Pros are much better than the original AirPods, I’ve always had a problem with them that I didn’t have with the AirPods 1: they fall of my ears. I just got the new Comply 2.0 tips for them yesterday, which prompted me to write this review. By the way, so far, those tips are great. They’ve made the Pros sound better, and have stayed in my ears. I also have the Sony WF 1000XM3, which, as much as I like them, also fall off my ears. The “ear falling” problem led me to try the Bose. Sound: I tried a number of songs on all 3. I streamed the music from Tidal Hi Fi, so they’re all at higher resolutions. I’ll list some here: 1. Are you even real? James Blake - this song sounded terrible on the Bose. Muffled to the point that I wonder if these headphones are working correctly. As you might have read, the Bose Music app doesn’t have an equalizer, so there’s nothing you can do on this one. On the AirPods Pro, the song sounded much better than in the Bose. On the Sonys, about 3% better than in the Pros. 2. Blinding Lights - The Weekend - This song came out great in all 3. Edge to Sony over the Bose, but not by much. It sounded tiniest on the Pros. 3. Morning Dance - Spyro Gyra. This is a classic smooth jazz song. The Bose won this round. The song was expansive, lots of small details came out, it was great. I also played a couple of Joshua Redman songs, and I would say the Bose sounded better on those. I feel that the Bose will probably play better jazz music, if that’s your thing. 4. Malamente - Rosalia. The Sonys won this round going away. Once again, the Bose sounded a bit muffled. Song was good on the Pros, but perhaps a little bit too trebly. 5. Paranoid Android - Radiohead. This song was really good on all 3, Bose was not that far off the Sonys. 6. The Only Thing - Travis. This was another song that the Bose couldn’t play well either. Once again the tinny, muffled sound came up. It felt like i turned the music down on the headphones (I didn’t). Definitely better on the Sony and Pros. Overall, on music playing, I would rate the Sonys number 1, especially if you use Tidal. For my taste, the “360 reality audio” does make songs sound better. The Bose are number 2, but not by much over the AirPods Pro with the Comply tips. The new ios update that added the spatial sound to the Pros with the Comply tips has made, to my ears, a huge difference. In fact, if you don’t listen to jazz, you might prefer the Pros. Microphone/Phone calls I did several blind test calls with my partner, so she could tell me which one sounded better to her. In all tests, she said my voice sounded “about 70% better” (her number) with the AirPods Pro. She said that my voice sounded “feminine” (I’m male) with the Sony/Bose compared to the AirPods Pro. I then tested the Bose and the Sonys with her as well. She said that the Bose sounded better. For the record, I did a call with my parents with the Bose, and they never complained that they couldn’t hear my voice well. They have complained several times with the Sonys (as well as other people). As for hearing phone calls, to my ears, the AirPods Pro sound more natural. I would say that the Bose are second. Phone calls are the Sony’s weakest link. If you want to use the headphones mainly for phones, as much as I love the Sony’s for music, their microphone is just not good. Fit AirPods Pro - the Pros have always felt comfortable to me. However, as I mentioned previously, the Pros routinely fall off my ears. They have fallen when I’m sitting on my desk, when I’m running, walking, or riding a bike. I NEVER had this problem with the original AirPods. The Comply tips arrived yesterday. I want to take them out on a run. For being in the house this past day, they’ve been a huge improvement. I’m glad I bought them. Sony - the Sonys fit comfortably in my ear. However, they will eventually fall off. This happens if I’m walking or exercising. I have to be checking them every few minutes. Bose - I will start with the good: they stay in my ears. I’ve tried them in the house so far, but they’ve been very stable. The bad: 2 things. (1) the tip flies off my ears. The small is too small to do anything. The medium and large just end up flapping, and have to adjust it. It’s very noticeable. (2) They hurt. They stay in my ear, but the seal is seemingly so tight that it hurts my earholes (the biology term is probably the concha). I used to have the old Bose Soundsport wired headphones, and the tip in those was incredibly comfortable and stable. I might be doing something wrong when putting them in, but this will probably lead me to return them. I won’t wear headphones, especially ones at this price, that hurt. Noise Cancelling: 1. Bose - they did a fantastic job with this. I stood next to the dryer, and I could barely hear it. My partner stood next to me to talk to me, and I couldn’t hear her either. If I turned it off to 0, I could hear her, but even then, the seal is so tight that it wasn’t fully perfect. On noise cancelling, these are far and away the best. If that’s the most important thing to you, stop reading the review and order them now. 2. AirPods Pro - I’ve always been amazed at how good the Pros block sound for their size. I’m looking forward to trying them outside with the Complys, as I think it will be even better. However, the Bose are better. 3. Sony - the Sonys block a lot of outside noise as well. I don’t know if it’s better than the Pros, but it’s right there. Hard for me to pick a number 2 here. Conclusion It’s possible that, if the Bose didn’t hurt my ears so much, that they could be the best overall set. I don’t like how some songs sound, but in others, it’s almost as good as the Sonys, which to me, are the standard. I actually have the Bowers Wilkins PX 7s, and I prefer how music sounds on the Sonys. However, given the pain on my ears, this is how I would rate all of them: 1. Music playing - Sony, Bose, AirPods Pro. 2. Phone Calls - AirPods Pro, Bose, Sony. I will note that I get complaints on voice quality when using the PX7s as well. 3. Comfort - AirPods Pro with Comply tips, Sony, Bose (VERY last). 4. Noise Cancelling - Bose (by a lot), AirPods Pro, Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Incredibly comfortable and sound amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these over a month ago to replace an old Bose set and i am very impressed, The comfort is incredible and they sound great. Recommend downloading the Bose app to customize your sound preference. I would definately recomend checking these out,

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Bose QuietComfort Says it ALL!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a GREAT product! Although pricey, getting On Sale helped. The sound is AWESOME and are far more comfortable in the ears to wear than the AirPod Pro, which I also purchased. I've had an AirPod fall out of my ear out of the blue whereas I don't see that happening with the Bose given the extra little 'hook' it has that fits along the ear. Look forward to trying them on the plane to compare with the wireless headset to get the true evaluation of the Noise Cancelling. As much as I like the AirPods, the better sound and lower risk of losing one of them is well worth the investment! Last comment-haven't worn long enough to know if the additional weight becomes an issue as other reviews have mentioned.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After they discontinued the wired earbuds, I didn't think I'd find a comparable new set. These surpassed my expectations ten fold. Great comfort and sound, the noise cancelling feature works really well. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Incredible noise cancelling for earbuds. Great sound quality and punchy bass. Really stable and comfortable fit in ears. IPX4 rated. Good battery life. Cons: No equalizer (but these earbuds have an active EQ technology inside that automatically adjust at lower volume). Missing controls on earbuds (e.g. no volume control, no previous track control, odd shortcut for next track control. Hopefully Bose will fix that with a firmware update in a near future). Charging case is big compare to competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 4 out of 5 stars

    Amazing but a little pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are definitely top tier. The sound quality is phenomenal and the bass is great. I do wish their was an app that had an equalizer but the noise cancelling is also top tier. Without music playing, the noise cancelling can mute most sound by itself. I'm giving it 4 stars because of the price. While I do think they are great, they are definitely not worth the price. They connect great and are very comfortable, way more comfortable than the sound sport and most truly wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazingly comfortable! I wear them for 8 hrs a day, so comfortable was top priority. The sound quality is what you'd expect from Bose ... amazing. Easy connect, and easy re-connect vs. the previous ones I used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Sound Quality but Disappointing Reliability

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Bose QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds in Triple Black from Best Buy, and while the sound quality and noise cancellation are exceptional, I've faced some frustrating issues. The audio experience is immersive, and the noise cancellation works incredibly well in various environments. However, I've had to return these earbuds twice due to malfunctioning chargers. Each time, the charging case stopped working properly, which was quite inconvenient. Additionally, the microphone quality is subpar, making it difficult to have clear phone conversations. Despite these problems, the earbuds themselves deliver fantastic sound and comfort. If Bose can address the reliability issues with the charger and improve the microphone quality, these would be nearly perfect. For now, I'm cautiously optimistic but can't fully endorse them without reservations.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Good but no cigar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life although the fit for my ear (narrow canal) and the weight of the ear bud, just didn’t work well for me. I tried all the different sized plugs and unfortunately just never felt custom. Running with these did not work and resting with one ear against a surface also did not work. The bud was too bulky. Also, the blue tooth connection between 2 devices didn’t work out well. The buds were inconsistent and I’d have to reset multiples times.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Matt,

      It's saddening to hear that you were unable to find a good fit for your ears. I appreciate that you've tried the different size tips. Does this include the alternate size tips that you can order directly from us and are not included in the original package? If not, I'd recommend reaching out to our customer support so that you can try these - https://www.bose.com/en_us/contact_us.html.

      Regarding the connection issue you've been having, please ensure that your earbuds are running the latest firmware. To do this, follow the steps here - https://bose.life/45JNeMg.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    solid headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid headphones, noise cancelling works pretty well. sometimes the left headphone struggles to connect though. But best buy total tech took care of me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Magic Buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are magic. Turn down the ambient sound at will. I use these to mow the grass and listen to music while I do it. They fit in my ear pretty secure and are comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best True ANC Wireless Headphones!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the 2nd set of True Wireless Bose Headphone I have Purchased. I loved the Previous Model and Love these even more. The ANC is Awesome for something so Small. The ANC is just like my 700 series. The biggest thing for me is the comfort. Something about the shape and material that Bose uses fit my ears so well that I can wear them all day with no discomfort. I have had some other True Wireless Headphones and after a while my ears would hurt and even after taking them out have a little ache. Not these. Then you get the Audio Quality. Nice Full Sound. Love cranking them up and just getting immersed in nothing but the music. Battery life is excellent. I usually get about 6 hours to 15%. I also use the right one as a headset. They are pricey but after all, you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. I like the fit and comfort of the device and the ease of use. They are so comfortable that I sometimes forget to remove them.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Superior Noise Cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great EarBuds. Sound quality is great. nice lows and base without popping a ear drum. Battery life is good. But i don't contently use them everyday. They do feel bulky at first but i have gotten use to them. I dont normally wear earbud or like having anything in my ear. But these earbud did have to take some time to getting used to. They are light but at first feel weighty in the ear. they do look big at first also. But the Noise cancelling feature is Superior. it cancels out all right right noises. That get some getting use to as well. Cancels out a lot of road noices when in the car

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Top Tier

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Earbuds! Tried a few and for me this one was the perfect choice. The noise cancelling alone is amazing and to also have a great call/mic quality is top notch. Would highly recommend them any day! I work in a very loud environment and for me it worked great. I don't mind a bigger case at all and the battery life is fine for my day to day. Noise cancelling you can't beat it. The mic on earbuds can be a tough find at times, but with these you can't go them. Comfortable in my ear, the wing secures it in place. Once I got the controls down I started to enjoy it more. Can't say enough on how much i enjoy them. Highly recommend them for a noisy environment.

    I would recommend this to a friend