Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 5,115 reviews
  • Rated 5 out of 5 stars

    Chose your acoustic adventure.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are top-quality, of course, with great sound quality. The noise-cancelling options for quiet or "aware" (of what's being said) is easily set with two taps on the left side case. without music plating, the world goes quiet. I use them at work, so I can concentrate.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love em

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound fantastic .... worth the price... love em

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Smaller Ears

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality Bose product. Earbuds fit my smaller ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound and the noise cancellation is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling. Great bass response

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great and have amazing noise canceling!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancelling and sound quality is amazing!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not my favorite.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hopeful these ear buds would work well with my Bose noise cancelling over the head headphones since they were sold in a bundle. They did not! Unfortunately, they were uncomfortable, bulky, poor sound quality and barely even comparable to AirPod Pros noise cancelling nonetheless my Bose over the head headphones. They were definitely not my favorite.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is the only ear bud that doesn’t hurt my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Issue with staying in ear

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As previously stated, once in the ear, the quality is excellent; however, at times, you can hear other devices as if it’s being intercepted. Plus, different to stay in the ear.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey!
      I'm so glad to hear that you enjoy the quality of the earbuds.
      I'm sorry to hear that you are experiencing some issues with the buds staying in your ears. I have included a link here: https://bose.life/3gfNURV, which includes some great tips and tricks which will help your earbuds stay in!
      Thanks!
      Kerri - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great new headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade from my original sound sports...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is unbelievable! My favorite headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Wouldn't recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was really good at times. Distorted at others. They seemed to fall out from time to time and was painful most of the time. My first Bose product that I haven't loved.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi! I'm pleased you enjoyed the sound quality of your QC Earbuds. Included will be three sizes of ear tips, so be sure to test each to find your perfect fit. To clear any underlying sound issues, try the steps at https://bose.life/310hbYD and if the difficulties persist, reach out to Bose at https://bose.life/38Q1vZs so we can fix this! Sam - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose QuietComfort

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not what I expected, the quiet comfort is impressive but several of the functions such as volume, play and pause, to change music, are very unstable for the price they have.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey there,

      Sorry that you're having some difficulty with the execution of the touch controls on your earbuds. I'd recommend taking a look at our handy guide to ensure that you're performing the appropriate actions and on the correcr area of the surface. - https://bose.life/33ItJpg.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Consumer 1

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very comfortable and stay ears. I gave it four star due to the ear buds not having all functions at the ear. You have to choose what functions you want to program. Otherwise great earbuds.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Mediocre

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a musician so I may be a little more bias to a complete sound experience. Nice sound but not enough Bass or volume to get a full musical experience.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Don’t compare to my old sounds sports.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable for all day water but, battery life is no good and the noise canceling was really weird for me. Didn’t really compare to my old sound sports.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      Thanks for your feedback. We're glad you're loving the comfort of your headphones, we'd love to look into the noise cancellation and battery concerns in which you're facing. So we can get some additional information from you, please reach out to your local Bose product support team, we will be happy to get this resolved.
      Tegan - Bose Customer Support bose

  • Rated 5 out of 5 stars

    BIG difference

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple Air Pods Pro are quite nice (2 years now) and seamless. But the Bose QC ear buds have MUCH better sound and noise canceling. And it is the sound that I appreciate. I like the apple buds and they work very well. The Bose buds SOUND so much better…

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound but is high priced and short lasting

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bosé sound excellent, but after less a year with good maintenance issues with sound connection started. First left earbud mute. Needs to reset to get back again and finally left earbud mute completely and right one with an horrible sound need to put in dumpster. No more Bose. I have the whites 3 years am still working with a short battery duration (1 + hour) but works with decent sound.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for reaching out. I am glad you love the excellent sound of your earbuds. I am surprised to hear the left earbuds have stopped having any audio. I am certain this can be resolved with a firmware update which you can do via computer through btu.bose.com.

      If you require any further assistance, please feel free to reach out to our customer support team: https://bose.life/3nTDo5H

      Liam - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Music Sound is great, phone calls not so!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music Sound quality and noise canceling great! But the quality of sound using for phone calls not so great! Regret not going back with AirPods

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Wanted to love them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were actually amazing sound wise, I wanted to love these but I kept getting complaints about it sounding like I was in a fish bowl when it was on the noise cancelling setting. The main thing that made me return these headphones was the fact that you were only able to speak on the phone from the right earpiece. The price was way too high to only have ONE microphone. I really wanted to love these but those were the main things that made me return them since I am out on the road from 8-14 hours a day!

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi there,
      I am so glad to hear that you like the sound of the QC Earbuds!
      I'm sorry to hear that you are experiencing some issues with the microphone. It is really important that the earbuds are positioned correctly to allow for the maximum pick up of audio. I have included a link here: https://bose.life/3sHG33J, which has some great tips and tricks for the fit.
      Thanks!
      Kerri - Bose Customer Support bose