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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 5,115 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Works, but not flattering.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound, not loud enough, and flat bass. Nice carrying case, good charging and have some trouble making a universal fit. Can be considered bulky.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, we are happy you like the sound on the Earbuds. It's great you like the carry case and charging system.
      You can find guidance on getting the perfect fit for your earbuds here https://bose.life/3H45MKf
      We hope the above helps you out.
      Thanks, Matt - Bose Customer Service bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Boss earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They great sound but just weren’t the right for my ears so they fell easily. You also couldn’t have just one in because it would disconnect.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knock down noise better than the 700's in my opinion. You can silence traffic a few feet away from you and with two taps hear what's happening if needed. Great sound stage, fun but riding a bike with wind ahh I prefer the older earbuds having said that walking/hiking hasn't been an issue with gusts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product work well, the only issue I have is that t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product work well, the only issue I have is that the left side does not work the same as the right side so you will always need to use the right size if you’re using just one. It should be the exact same for the right or left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first set of Earbuds. I chose Bose QuietComfort based on a review stating Excellent Phone Call quality. I'm glad I did. These things are MARVELOUS!!! All calls have been crystal clear. Of course, Bose music is outstanding. Easy to pair with phone, laptop and TV. Excellent buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not impressed!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfort and sound but low volume and many other various features that don't work quite right! Seinhauser all the way!

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey, awesome to hear that you're finding your earbuds comfortable and enjoying the sound quality.

      It's a shame that you're encountering some issues. Please reach out to our customer support for further assistance. http://bose.life/globalsupport

      Thanks,
      Charlotte - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Clunky functionality, faulty Bluetooth

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I couldn’t go wrong with a Bose product. A the only good thing I can say is that these earbuds probably do have the best noise cancellation. Unfortunately, my phone is no longer able to detect them, after not even five months of use. And the Bluetooth on them has always been clunky. I had to forget the device and re-add it many times. In terms of functionality, the touch controls are poorly designed. I could take them out and they would continue to play because of touch control. I really missed having a straightforward on/off and stop/play button. Finally, they were really uncomfortable at the beginning. It took a while to get used to them. For $300+, Bose really ought to do better. I have a less expensive pair of Bose over-ear headphones that have lasted for years and have no problems connecting to my iPhone 13.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey there,
      I'm glad to hear that you think that the QuietComfort Earbuds have the best Noise Cancelation.
      I'm sorry that you seem to be experiencing some issues with touch controls and Bluetooth connectivity. Have you tried an update? I have included a link here: https://bose.life/3ox6w3L, which will show you how to do this. This has been seen to help with the issues you have described.
      If you do not notice any difference, I would recommend that you reach out to our team using the contact details here: https://bit.ly/3lPJqUf. We will do all we can to assist you!
      Thanks!
      Kerri - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Forgive me Bose

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great! I fell to peer pressure and returned them for the Apple Air Pods…… regret is all I hear now when I use them:(. So ashamed…… forgive me Bose!!!!! I’m going to get them again. Giving the Air Pods to my Son! Lol!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, awesome quiet noise canceling ability. My only complaint is that they don’t stay in my ear as well as other buds I’ve had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Running Buddy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the 3 earpiece size options, these headphones are comfortable and secure. We like to wear them when we go running. They have an "aware" mode that allows you to sense cars or other dangers when running.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but didn’t fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was amazing but I had to return them because they just wouldn’t stay in my ear

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello,

      Glad you thoroughly enjoyed your headphones but had some issues with the fit.

      These earbuds are comfortable enough to be worn for extended periods of time — and stable enough to stay firmly in place no matter how vigorously you move. The eartips have an extended flexible wing that spreads pressure evenly across the ridge of your ear. This unique design provides excellent stability without sacrificing comfort. With your purchase you get three sized eartips, you can use this tool to assist you with the appropriate fit: http://bose.life/3qmXkhg

      Kind regards,
      Tegan - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Stopped Working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were working fine until they stopped pairing with my phone. They started blinking red and white... Not working!!!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      We're sorry to hear that you're facing a battery concern with your earbuds. This is not what we would expect and we'll be happy to help get this resolved for you. Please reach out to your local Bose product support team via https://bit.ly/3UNtwsQ for further assistance.
      Tegan - Bose Customer Support bose

  • Rated 5 out of 5 stars

    BOSE EARBUDS

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Bose quality! Little expensive but they sound great, really don't feel them in your ears after listening to your music, audiobook etc. no problem w/ Bluetooth pairing on Motorola & Samsung phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose Ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a noise cancellation I wold say not the best from Bose . Connectivity is easy . And for the price not worth it unless it’s on sale . And it won’t hold the charge .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lack of employee knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t buy these but I wish I did because they are noise canceling and the other Bose sport are not. That’s what I wanted the Best Buy expert said all of these are noise canceling. It’s funny I go to the store and ask for help with a product question and I always watch them say I don’t know let me look it up on the website. I just stare at them since I just did the same thing while waiting for them to help me! I wonder why these employees don’t have any product knowledge on the store they work at?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    BadgerFan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great but bulky and the controls/adjustments are difficult to navigate. Returned them for the Apple AirPod Pro’s. Love the AirPods!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Stopped working after 4 months!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good but earbuds stopped working after 4 months. I hardly used it! Got replacement as I m total tech member.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Earbuds!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. I actually returned them. Regret it to this day. Great sound and noise cancellation. You can’t go wrong in buying them. Worth every penny of the purchase price. The only negative is the the touch controls can be a little tricky.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not comfortable to wear and the case is too big!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While audio quality and noise cancellation were good, these headsets are not as comfortable to wear as AirPods Pro!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    It’s and okay product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud. It’s too bulky from the outside and the earbuds are to thick . My headphones sometimes fall out and the left side at time do not want to pair

    No, I would not recommend this to a friend