Customer Ratings & Reviews
- Model:
- 831262-0030
- |
- SKU:
- 6471290
Customer reviews
Rating 4.4 out of 5 stars with 5115 reviews
(5,115 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Bose is the Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned several Bose Products over the years. I am more and more impressed by the technology and quality that goes into each and every new product they release!
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
over-ear better than ear buds
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the audio quality is great (noise cancellation is spot on). However, when using it to talk on the phone, its very glitchy and during workouts, the earbuds get very loose despite using the eat fit that matches my ears. I've had better comfort with my airpods. Stick to Bose Over-Ear units
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, I am glad to hear you enjoy the sound quality of your earbuds and the great noise cancellation.
It is surprising to hear you are not enjoying them with phone calls as much. The following article should help with this: https://bose.life/3yScGzh.
Also, you can order additional size ear tips through us directly if you have tried all the sizes provided in the box.
If you need any more help, please contact us at https://bose.life/3nTDo5H
Liam - Bose Customer Support
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very disappointing from bose. I have owned bose for several years and own several of their products. I'll cut to the chase. The first issue I had was fitting. It took me a few days but got them to stay in but would feel like they were going to fall especially while running. Another issue was this static noise that I would hear from the left one. I tried customer support and they weren't any help. It would come and go and I did my research. I turned off the noise cancelation etc and nothing. Hard reset, etc. Sound was awesome. But not functional with those issues. You would expect more for that price. Switched to Samsung ear Buds pro.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey!
Thank you for being a loyal Bose fan!
I'm sorry to hear that you experienced this issue with the left earbud which has caused you to want to return them.
I would recommend an update for this issue as it has helped with this. You can find the instructions for this here: https://bose.life/3m1GaE4.
Thanks!
Kerri - Bose Customer Support
Rated 4 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them only thing i dont like is there is a master headphone so you can only use the master one by itself
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friendRated 5 out of 5 stars
He just had to have them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a pair of Bose for myself and after my husband tried them he kept borrowing them, so I bought him a pair. Of course they had to be a different color but he loves them.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friendRated 4 out of 5 stars
Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work for me. It's annoying that you don't have the option to advance songs with the R
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Odd but good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alot missing at 280$ big case with a small battery? But comfortable with the best noise canceling. It's really a mixed bag.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friendRated 4 out of 5 stars
Happy overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy overall, battery run time could be better. I've found you have to keep the case plugged in otherwise they go dead.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Soapstone
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Sub par sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not as high quality as I expected from Bose the sound is sub par and you can only use both at the same time which is inconvenient because I like to use one at a time when I am working so I can still hear my surroundings but when you close the charging case it will disconnected this is why I returned them and got air pods pro
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Bose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They feel more like hearing aids on my ear. Sound quality was great though!
I would recommend this to a friend Rated 5 out of 5 stars
Awesome music quality!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome music quality! You can always believe Bose and how it will influence your listening experience. Also, noise cancellation is very excellent and meet my expectation.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friendRated 4 out of 5 stars
Great earbuds!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality earbuds I would definitely recommend and buy again but only thing is I wish the battery lasted longer.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Good earbuds but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great but the controls are difficult to use. Wish that both sides had mic.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friendBrand response from Bose
Posted .Hi Boaz, I am so glad that you love the audio quality from your headphones. I would love to help you to get most from your headphones with the controls. This guide here https://bose.life/2MMz1do should help.
Tori Mae - Bose Customer Support
- Cons mentioned:Volume
Rated 3 out of 5 stars
Returned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice but volume is very low I think it was defective
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Soapstone
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there,
We're glad you like the earbuds, it's surprising you've had low audio. Please try the steps here https://bose.life/3SmQ8Px to help, and you can also reach out https://bose.life/38DNELy if you need us.
Nic - Bose Customer Support
Rated 4 out of 5 stars
Bose earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great but they should include size 0 ear tips for people wit small ears. I had to order them
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
I would recommend this to a friendRated 4 out of 5 stars
Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good pair of earbuds, got them on sale for 238 $ with shipping and everything. Would recommend.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Soapstone
I would recommend this to a friendRated 5 out of 5 stars
Bose is always my go to for sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own several Bose products. Whether it’s tv speakers, earbuds or portable speakers to connect your mobile device to you will not regret buying the Bose brand.
I would recommend this to a friendRated 5 out of 5 stars
I love my earbuds and Bose
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new earbuds and because I own Bose products, this is a must have especially with the different sizes ese pieces. I have one ear whole larger than the other.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Soapstone
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Bose ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sounded great but would not stay in the ear while bending over or jogging. Too heavy!
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi there, I am so glad that you are loving your new headphones sound quality. Proper fit is important for product comfort and performance. Get tips on how to properly fit and adjust your earbuds here https://bose.life/3cRq8di. The three different eartip sizes that come with the buds ensure you can get the perfect fit for you!
Tori Mae - Bose Customer Support
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Failed me not once but twice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 1 on sale and it was defective from the start. The right earbud would not charge and could not power on to connect. Exchanged it for another pair and it was initially top quality. However, after 2 weeks the left earbud stopped charging altogether. While the right one was still functional, the left one practically never left the case and still failed. Tried to get an exchange for a 3rd time, but the clerk messed up the exchange and said I would have to pay $280 as opposed to the $200 I bought it at while it was on sale. Do not recommend for the $280 price tag. Might consider it for half that price since when it works thhe noise canceling factor is impressive.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Triple Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey James!
I'm glad to hear that you think the Noise Cancellation is impressive!
I'm sorry to hear that you have had so much trouble with them. This is certainly not what we would expect from one of our products. If there is anything we can do for you, please reach out to is here: https://bose.life/3336IQB.
Thanks!
Kerri - Bose Customer Support















