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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 5,115 reviews
  • Rated 5 out of 5 stars

    Easy-to-use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as Christmas gift for wife. She absolutely loved it. Easy to synch, download app, and away you go. No problems thus far. Great Bose product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not as impressed with these ear buds nearly as much as I thought I would be for a Bose product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but......

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return first pair because charger did not work. Second pair is fine, however, volume adjustment is temperamental.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had mine for over a year now, still working great!!!! Took them on vacation and apparently left them, so I'm back to buy another pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Earbuds, these are a Christmas gift for my daughter. I have faith that these will be a quality product as I have past success with Bose products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose QuietComfort Earbuds True

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Headphones - Triple Black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product from Bose! Best Buy representatives were very instrumental in price matching for the lower cost advertised by another competitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise canceling for sure

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. I have had these for months now and they are the best for the gym for me. Noise canceling for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love..... had to update from the precious Boae headset since the charge was going out very quickly....these are a great upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Mary THompson Williams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very please with these. They don't stop all of the noise .but I can hear the person on the phone better than the others I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bose earbuds are incredible. The noise cancelling makes these headphones the best I've ever owned. The sound is outstanding and the fit is very comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but faulty.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some tech issues that had to be fixed by sending them to Bose. Overall good headphones.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product with Room for Improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not as quiet as the noise cancelling headphone. But, overall it is still a good product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective after a few uses. Flashing red and white light. Bose customer service says only solution is to pay $200 for new set Terrible iPhone connections

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing comfort and noise cancellation!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misc observations -Was able to get four and a half hours on a single charge, and that was using noise cancelling the entire time. Didn’t get a chance to test, but I have to wonder if turning noise cancelling off would extend the battery life even further. -Earbud batteries had fully recharged in about 30 minutes or so. Pros +Noise canceling levels are very nice. Highest level pretty well blocks out all the typical office noise. I tried them out in a noisy server room also, and they easily blocked out 90-95% of the fan noise! You can also simply double tap the left ear bud to change between your 3 (customizable) levels of noise cancelation. Lower levels effectively let enough noise in that you can hear conversations near you. +Case displays its battery level when you open or close the lid. +Case doubles as a portable power pack to recharge your earbuds when you’re away from AC. I can’t confirm that you get two full recharges, but the battery level was still showing more than half after a single recharge. +Case can be charged via USB-C or wirelessly if you have a Qi compatible charger. +IPX4 rated, so you don’t have to worry about wearing them in rain or snow. +Sound quality was impressive, as it usually is with Bose. +Very comfortable. Easily wear for hours at a time with no discomfort. Cons -Can’t adjust EQ settings. Might not be a big deal, as they already sound pretty good, but many people prefer a bit more control over their EQ settings -Can’t adjust the volume using the earbuds. Of course you can adjust it using your phone, but I typically have my phone in my pocket when I listen, so it would be easier if I could adjust the volume using the earbuds. Not a dealbreaker, but it is an annoyance to me. -Don’t think there’s a way to mute the mic when you’re on a phone call. Unless I just missed it, I think this is a big oversight. Overall, these are great earbuds, and are now my go-to. Might pay a bit of a premium for Bose, but these are absolutely worth it!

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Thanks for choosing Bose! I am so glad you are able to make the most of your new headphones with the awesome noise cancellation and battery life. I would be more than happy to submit a feature request for you for the EQ, on bud volume controls and mute options.

      But for full control of your QuietComfort Earbuds, download the Bose Music app. It lets you customize your noise cancellation favorites, manage your Bluetooth connections, set a shortcut, and much more. It also keeps your earbuds' software up to date — and will even unlock new features in the future.

      Tori Mae - Bose Customer Support bose

  • Rated 5 out of 5 stars

    IT IS TRULY QUIET AND TRULY COMFORTABLE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose lives up to its namesake for this product! IT IS TRULY QUIET AND TRULY COMFORTABLE! Definitely an appropriate price for an AMAZING audio experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    earbuds: so far they have been pretty good, hope they stay that way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great backed products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear bud stopped working after a month and a half.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bad build.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible took back the next day. The left ear was really staticky from the noise cancellation component. So bad it hurt. Had to return

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose always makes great products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is always a great product and this one did not disappoint. Sounds great and works and looks great too.

    I would recommend this to a friend