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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 5,115 reviews
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase i have made.looking forward to making more threw best buy.my tablet jus recently stopped working will be looking at tablets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I've Owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buds I've ever owned. I use these at the gym and they don't fall out. Ear fatigue is minimal, and that's after 1.5 hrs! These are worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose dedicated.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these from Amazon and they weren’t worth it. Got them from Best Buy and all is well again in my life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these as well as the app and how easy to use. You can set it up to remember your last setting or reset to full noise cancelling each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my boyfriend for Christmas, and he loves them! The sound quality is excellent and noise cancellation works great!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Seriously!?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these 15 days ago (the window for return/exchanges of course) and the left earbud just won't light up after holding the bluetooth button which means the right ear bud won't connect. I have a protection plan and scheduled a geek squad appointment but it just sucks that these are so finicky when it comes to easily connecting to devices. Even before this instance the earphones weren't as easy to connect between devices. Sony and JBL are definitely better.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, thanks for leaving your thoughts on the QuietComfort Earbuds. I am sorry to hear you are having issues with the left bud, this is unusual. Have you tried updating and resetting the buds using the steps on our website at all? If so, the steps here https://bose.life/39gBQwE will defiantly help.

      Tori Mae - Bose Customer Support bose

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Trouble out of the box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had bose twice and each time they have given issues out of the box, volume issues and earbuds go in and out, for the price the errors are major. The bass amps high then goes low at random idk if i can give them anymore chances, the ear design hurts afterwhile

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey, sorry to hear you encountered an issue out of this box, but we can help. For the best comfort, please try all included sizes of ear tips. For Bluetooth difficulties, please try the steps at https://bose.life/34rvSFt. If the issue persists, please reach out to us at https://bose.life/38Q1vZs and we'll be happy to assist you further. Thanks, Sam - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Too big for my ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for me. I have a small frame and small ears. The smallest sized earbuds were still too big. I have other Bose headphones that are so comfortable. Unfortunately, these wireless buds were made differently and just don’t fit without hurting within the first five minutes of use. I must return and find something else.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thank you for buying the QuietComfort Earbuds. Depending on your ear size we have different sized ear tips available, to get the best fit from the earbuds you can if needed have different sized ear tips for each ear. A good way to ensure you're getting the best fit would be to follow the instructions here https://bose.life/3yuCYqT. - Nic Bose Customer Support bose

  • Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these as a birthday gift to my brother. I haven't heard any complaints, so I guess he lijes them. Either that, or he has already returned them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good for music and that's about it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music. Suck for phone. People said I sounded worse on buds and best using the phone to talking. I will say they are very comparable to the 700 noise cancelling headphones in terms of sound and same about of noise cancelling.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there,

      It's great that your enjoying the sound from the earbuds, and that you find them like our Noise Cancelling 700 headphones.
      It's surprising the microphone quality was bad on calls. We recommend ensuring the earbuds are worn correctly https://bose.life/37MdZq1 for the mic to have provide the best quality. We also have further advise available https://bose.life/3EMOHUX to go through.

      Nic - Bose Customer support bose

  • Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly exceptional product. Kudos to the engineers at Bose for putting the customer at the center. Love every moment of using these.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BOSE YOU FAILED ME , why cant shure make earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose you FAILED me. i thought out of so many 5 star reviews these would be amazing. well either i got a bad set or bose needs to address this.alright where my audio guys at got pair bose quiet comfort earbuds. an been having a problem since I just got em tonight. on the left earbud I've dropped lowering the volume n raising it also trying a diffrent music app no change also tried diffrent phones even my laptop no change at all. in the left ear at certain frequencies you will here a crackling & popping static sound? not what I'd expect out of BOSE at all. at first I thought it was because the vol was up to high does it at at low volumes as well. now when it plays lower frequency such as a lower guitar rhythm or drumming on the background it's okay i also tried turning noise canceling down and all the way no change. could it be possible I just got a bad set???? anyone ever had this issue??

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey there,
      I'm sorry to hear that you are experiencing issues with crackling and popping. We will be more than happy to help you!
      Have you tried an update? This has been seen to help with the issues you have described. I have included a link here: https://bose.life/3ox6w3L, to assist you with this.
      If you do not notice any difference, I would recommend that you reach out to our team using the contact details here: https://bit.ly/3lPJqUf. We will do all we can to assist you!
      Thanks!
      Kerri - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound. You can go wrong with Bose products. They feel very sturdy. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great noise cancellation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: The best noise cancellation earphones in the market right now! They stay in your ear! Cons; They sound like $20 dollar earphones. Noting special really dissatisfied with Bose. I had to returned them the sound quality was just horrible I couldn’t justify paying a premium price for these earphones.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello!

      It's great to hear how impressed you are with the noise-cancellation and fit. The fact you think these are the best noise cancellation earphones in the market is wonderful! While I appreciate you have returned yours, I'd love to help if you decide to try them again.

      If the sound quality is not quite right for you, make sure you are using the correct size of eartips. Ensuring a proper fit is important for performance as well as comfort. The earbuds come with three different sizes of the StayHear Max tips, so try all 3 to find the best for you. We have a guide to help with this here: https://bose.life/34NQd7G

      Keith - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They’re ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but they don’t sit in my ears that well

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones I’ve purchased!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these because I thought lost my soundsports, but I’m happy I made this purchase. I just wish they had the locator feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear fit. Only wish was that it would play regardless of what ear bud is in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones. Attach to my music player automatically each time. Controlled from the Bose app on my phone and charge wirelessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have Bluetooth connectivity. I put my phone on my pocket where I have my music and connect these wirelessly and listen to music at work. It’s great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose Quiet Comfort Earbuds NC -Stone Blue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and Stylish. Color is trendy and gives you a young refreshing look

    I would recommend this to a friend