Customer Ratings & Reviews
- Model:
- 831262-0030
- SKU:
- 6471290
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.
This summary was generated by AI based on customer reviews.
Wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally music to my ears! Excellent purchase for Christmas gift. One of the best decisions I have ever made.
I would recommend this to a friendGreat for ~2 months before they die
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After just over 2 months of consistent use these buds are rendered useless. The microphone has stopped working almost all together and getting them to pair with anything is a lost cause. Even when they worked properly pairing to more than one device was a major issue. I purchased these for my wife along with a new phone and smart watch for Valentine's day. Got them setup and paired to her phone easily and with no problems. The Bose app worked well and allowed her to program whatever touch functionality she wanted. However, pairing them to her laptop proved to be a slight challenge as the phone needed to be manually disconnected first. Then, unlike my wireless buds from a different company, they would not automatically switch or maintain connection between the two devices. If she wanted to pair them to her computer she would have to open the app on the phone to disconnect them from the phone and then open the settings on her computer to reconnect them the the computer. Having used them for many Zoom meetings, initially the microphone was great. Blocked out background noise very well and picked up her voice perfectly. By mid April the microphone has pretty much completely stopped working on the rare occasion that they will actually pair with either of the devices. They won't even enter pairing mode to try and pair them to anything else. Unfortunately, they are now just barely outside the return window rendering them an expensive mistake. I will probably end up buying the same pair I have as a replacement for her.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey there, sorry to hear that your wife wasn't satisfied with her gift due to a microphone and connection issue she is having.
To confirm these earbuds don't feature multipoint, meaning that you won't be able to connect to a PC/Mobile at the same time. Instead of opening the Bose Music app, she can simply turn off Bluetooth on the previous device.
These steps here https://bose.life/3eu7FCS will ensure that the microphone is performing as it should be. I'd also recommend these steps here https://bose.life/3qI3esO to resolve the pairing issue you are having.
Jack - Bose Customer Support
Good one with little bit more weight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is good but the weight is more making little bit uncomfortable
I would recommend this to a friendQuiet in Music, Poor in calls
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing experience, when listening to music. However, I had to return it because it has a poor noise cancellation when taking calls!
No, I would not recommend this to a friendGood
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good product, but after a while using it , they start falling off out my ears
I would recommend this to a friendBose quite comfort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great highs and awesome lows!!! Coming from Jabras 75t to never return these are what true wireless earbuds should sound like.
I would recommend this to a friend- Pros mentioned:Sound quality
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound good and the noise canceling works good also.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
DO NOT BUY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY! The programing on these earbuds is terrible!! If you close the lid the music shuts off! It disconnects the ear buds, how am I supposed to use them while keeping the case open nearby??? Use them while exercising, no. Walking around, no. Also, there is a voice assist option that you are unable to turn off, so you are unable to turn the volume up or down without accidentally turning this on which interrupts your music. Good sound quality, very comparable to apple airpod pros. So not as unique as Bose products normally are.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey, it's great that you've been enjoying the sound quality.
If you have both earbuds outside of the case, you can certainly shut the lid of the case without interrupting the playback. The only case scenario where this would happen would be if you have the right earbud in the case and only using the left. The right earbud passes on the signal to the left, so this would always need to be active.
In our latest firmware update v2.0.7, we've added the ability to toggle off the voice assistant trigger. You can update them through the Bose Music app, or by visiting https://btu.bose.com on a computer and connecting them with the USB cable.
If you have any further queries, please do reach out to our customer support - https://bose.life/2WZOG8Z.
Thanks,
Charlotte - Bose Customer Support
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and easy to use! I wasn't sure I would like them but now that I have them, I use them all the time for my zoom calls
I would recommend this to a friendSuperb
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another amazing Bose product. These are excellent for heavy travels with superb noise cancelling and they are compact.
I would recommend this to a friendNo wires
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Bose QuietComfort products... Nice to not have to deal with wire to devices such as phone, tablet, etc.
I would recommend this to a friendExcellent Sound Quality anywhere
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love working to music without having to bother others around me. I use them every day.
I would recommend this to a friendMy darling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I sent these to my girlfriend for Christmas. And she just love them. So they were worth every dime. Thank you
I would recommend this to a friendTerrible Best Buy Sells Really Good Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great. Customer service is pathetic. I hope I never have to return to Best Buy.
I would recommend this to a friendBoes Earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very please so far with the Bose earbuds. Still learning about them but happy with my purchase.
I would recommend this to a friendRussell Holloway
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I let my wife try out my first ones she took them from me these are my second ones and I love them
I would recommend this to a friendBad Product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad products. Never going to buy Bose again. stopped working after 1.5 year, because of faulty base. Go to get someone else. Bose is now pushing me to purchasing new buds for 189$. DON NOT BUY IN ANY CASES
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Stanislav.
Sorry to hear that your earbuds stopped working. We would like to look into this for you further. Please follow the steps here, https://bose.life/3Hi7eL8. If you require further assistance, please contact us here. https://bose.life/3BgUIIU. We would love to help.
Marvin - Bose Customer Support
Chuchi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and the fit is perfect. Would definitely recommend.
I would recommend this to a friendjoemc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i cant remember how life changer. very good buy you have to try. you will hear how they work in store.
I would recommend this to a friendAmazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds out there. Nothing even close. I tried out 15 different types and will never buy anyrhing else after these.
I would recommend this to a friend