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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 5,115 reviews
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Right stopped working after a few months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My right one lost its sound and I have only had them for a few months. I have tried every troubleshooting option. Not worth $300. The right one is the most important to use for phone calls so I cannot use them anymore. No one has ever touched them or used them but me and I don’t even use them daily and it stopped. The light still works on it but no sound. This was my first purchase for Bose products and is day it is not worth the money or time. They were the perfect headphones I’d ever used for the first few months.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Amaw,
      We're sorry that you're having power concerns with your right earbud, I can understand why you're disappointed, and this is not what we would expect. Please reach out to your local Bose product support team so we can get some additional details, we appreciate you trying our suggested troubleshooting. You have a 1 year warranty and a lifetime of support included with your purchase, we'd love to get this resolved.
      Tegan - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Good sound good support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In-store purchase. Good staff support for this outstanding product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Headphones - Triple Black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for husband's Christmas gift. Ihes going to be excited,he's been wanting them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes yes yes!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, noise cancellation is amazing, can barely hear anything when wearing these earbuds!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! so worth getting especially for long flights!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really outstanding. Sound reproduction is impeccable. The noise reduction is flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big D

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these, I myself am an apple person because all of my products are apple.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I don’t have problem for answer my calls or make a calls so easy and fast

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy Apple Earpod Pros instead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say, these are a disappointment next to Apple’s Earpod Pros. I tend to love Bose products and I was hoping the sound quality and the noise cancellation on these would be far superior to Apple. I saw no improvement whatsoever in sound or noise cancellation. In fact, in some environments, Bose was much worse than Apple. I’m a pilot and find EarPod Pros do an excellent job filtering out jet noise on very noisy ramps. The Bose reacted super strange to those loud noises, actually creating more noise in my ears. they are also much larger and more bulky to carry. I highly recommend EarPod Pros instead

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Quality Number One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose earbuds Quality , best buds I have ever had. Buy them you wont be disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im disappointed in this purchase. The battery life is not long.and i dont like the tap button on navigating the Bluetooth. I was forced to purchase these due to SoundSports being discontinued. I wish they would bring them back.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi! The QC Earbuds will provide 6 hours on a full charge. If you're not experiencing this, please try the troubleshooting at https://bose.life/3ilcilI. If the issue persists, please reach out at https://bose.life/38Q1vZs and we'll be happy to look into things further with you. Sam - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose noise cancelling products are normally great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for active people in windy environments. Their other products are fabulous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these fir a birthday present, they are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bose noise cancelling ear buds! The service from Best Buy was top notch too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love loves these earbuds. I use them at the office and on the plane.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I've made in the last 2 years. Great sound. Just simply great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing since sliced bread. so quiet I can't here myself poot anymore!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Quiet Comfort Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the product in stock at a great price. The quality of the product is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quiet comfort earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the product in stock at a great price. The quality of the product is excellent.

    I would recommend this to a friend