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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 5,115 reviews
  • Rated 5 out of 5 stars

    Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just brought these Bose earpiece and im like them already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Fits my needs great. Would buy again and again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are wonderful, they work well as deliver as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise cancelling

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality of sound ,I use in the gym ,I like a lot the noise cancelling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Bought these for my husband and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a bose if you can afford them

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose noise reduction earbuds or 1000 times better than apples

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good production. I recommend this for who want a new experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ease of it all!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and delivered on time!! Thanks Best Buy!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bose disappointing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not very fond of these ear buds, for being bose i expected better. When i first got them and they were still in the factory mode they connected to my phone just fine. Then just a few days later i started having trouble getting the main one to even power on. I know they sit in the case properly to charge, just a flaw on boses end I'm guessing.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I'm sorry to hear you experienced problems using your QuietComfort Earbuds. To remedy a problem like this, we recommend checking the firmware is up to date by visiting http://btu.bose.com on a computer. If the problem continues after the firmware has been updated, please reach out to the store or get in touch with Bose direct via https://www.bose.com/en_us/contact_us.html.

      Kind regards,

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Music 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Im extremely happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves them I got it for him for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping at best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my product which i bought from best buy this year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow these sure sound good... The base is great... these are game changers..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Right earbud died after 33 days of use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose deserves 5 star for sound quality and QC feature. Unfortunately, after 33 days of use, the right earbud no longer works, no light when placing on case. I would expect a product from a company like Bose, would last at least a couple of years. Will see how it goes with the warranty process.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, We're sorry to hear that your right earbud no longer appears to power on. You have a 1 year warranty included with purchase, please reach out to your local Bose product support team via https://bose.life/2kOgS12 we'll happily get this resolved for you.
      Tegan - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I would definitely recommend anyone!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn’t what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t what I expected I waited a long time to catch him at a lower price so I brought them anyway and it wasn’t what I expected the sound clarity is this was a regular earpiece to me

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I'm sorry to hear you've had issues with sound clarity. This can sometimes come down to the fit of the product. Try the other sized tips that are included to see if this improves the quality of the sound. If you continue to have issues, please don't hesitate to get in touch with us!

      https://www.bose.com/en_us/contact_us.html

      Kind regards,

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Gifted them and they love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife for Christmas. She loves it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall product. Overall, I am very happy with the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent for excersices, the sound is very clear and is ultra confortable

    I would recommend this to a friend