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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 5,115 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best in high quality products. very satisfied with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, enjoy the great sounds and wear them al

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are super nice and sound great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My earphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like them friendly use they are good with your ears love her Boice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Love these and will buy more for my family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product a love headphones nice color and love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit, sound and batery life plus nice recharging box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Earbuds I love them.. and good service from you guys (best-buy )

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Bad quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of Bose products but these ear buds were not up to the exceptional standards of Bose. When I received the first pair they would not charge. I took them back and got another pair and had the exact same issue after having them for a week. I called Bose support but that was useless. The sound quality was good and noise cancelling was good. Returned product again and got refund. I give up. I can’t believe I got two defective products.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Betty,
      I'm so glad to hear that you enjoyed the sound quality and the noise cancellation of these earbuds!
      I'm sorry to hear that you experienced charging issues with both sets. This is very unusual.
      With these types of issues, we usually recommend an update: https://bose.life/3Hc5aCN. This will help to resolve issues with charging.
      Thanks!
      Kerri - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones and good quality Bose always selling good staff

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds that mine I’m 159.99

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you lose them you can’t find them ! That being said lose and $159.99 and ohsve pay for them ! Because I can’t track them

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Alfred.
      I am sorry to hear that you have lost your earbuds. We do offer a replacement for a discounted price exclusive for Bose customers. If you have further questions, just reach out to us here, https://bose.life/3BgUIIU. We would love to help.
      - Marvin bose

  • Rated 3 out of 5 stars

    Ok noise cancellation but awful fit

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to compliment my QuietComfort II. I felt the noise cancelling wasn't as good and I couldn't for the life of me get then to fit properly in my ears. I ended up with the airpod pros

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want bass in your earbuds you will regret getting the Bose earbuds. The noise cancelling is average and you cannot switch tracks without pulling your phone out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality i ll buy it again i love them veey much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones. Stay in ears during use. Really comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good awesome. much comfort. quality of the highest. big respec.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Bose to use when I’m working out, especially outdoors, and to reduce the background noise that users on the other end of the call may hear. Unfortunately the earbuds kept falling out my ear after having it in for only 10 minutes. I tried using all the different inserts but to no avail. Also, when I’m on the phone, users on the other end could hear a lot of the traffic and the smallest bit of background noise. I tried changing the settings, but that didn’t work. As a result of the issues I’ve experienced, I don’t use it.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      We're sorry you're having trouble with the earbuds. The audio quality can be affected by the cellular signal your phone is receiving. We have some other tips available here: https://bose.life/3rvSTUd

      The fit of the earbuds can also make sure the microphone is properly positioned for optimum voice pickup. We have steps on our website to get a great fit here: https://bose.life/35LcLtW
      -Nic Bose Customer Support bose

  • Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great excellent product easy to charge can listen and talk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG I love my ears pod is the best product, and the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that I would recommend to friends and family.

    I would recommend this to a friend