Customer Ratings & Reviews

I could not use this earbud more than two hours, as it hurts my ears. I have a few Bose products, but only this one I returned.

Worked for about 7months then the right earbud wold refuse to connect, couldn't trouble shoot because the app is terrible. Also the earbuds would refuseto pair "pair rejected" because of the one earbud. Going back to Sennheiser

Qc didnt block out all sound compared to other headphones and the app was just horrible constant disconnection and had to carry the case with tou to connect all the time since doesnt connect just from the headphones have to push a button on case.touch controls not responsive at all and doesnt do enough.wound up returning them and will buy the older version sound sport frees like them alot easier to use mine broke after 2 yrs so tried these qc out disnt like them

Very good, but not durable. My right earbud went off after a couple of months

I would not recommend theses head phones because theses are my 5th pair and there is something always wrong

The first pair I bought had a dead earbud right out of the box. I returned them and got a second pair that lasted me about 9 months. Now I have another dead earbud. I really enjoyed them when they worked but I just can't recommend them if they're going to be completely useless after such a short period of time. I also have a pair of Bose Soundsport Free earbuds that I upgraded from and those also had major battery problems. I might just stay away from Bose wireless completely after this...

These earbuds work great if you’re walking but if you’re riding your bike it’s windy out the noise canceling feature does not work very well

These are not for me as they keep coming out of my ears. Il stick with my over the ear headphones.

Too bulky to help improve battery power, unfortunately. Noise cancelling not good for price.

Sound and Noise cancelation are excellent but the case and the earbuds are too big.

Problem with the charging called Bose not covered

Really mediocre set of buds. Poor sound and poor comfort overshadow the insane ANC. Way too expensive.

Noise canceling very poor. Have Bose noise canceling headphones, no comparison to headphones. Will be returning

Apparently, these earbuds have been in the works for quite some time and now, they're finally hear (lol). I love earbuds and have many, many different pairs but I was super excited to see how Bose brought their touch to this category. Visually, the Bose Quiet Comfort earbuds are nice and subdued, just like most of Bose's products. They are a relatively large bud shape and mine are in black, but I believe they are also offered in white. The construction looks of high quality and they come with a charging case, additional fit sleeves and a USB C to USB A charging cable. They offer 6 hours of playtime per charge and the case adds an additional 12 hours to that. They also have a quick charge feature that gives 2 hours of playtime after just 15 minutes of charging. That's super nice. The silicone ear fit sleeves come is 3 sized to help find the right fit for a variety of ear sizes. They are very comfortable and keep the earbuds firmly in place. I can use them for my daily walks, and to help with that, they are IPX4 rated for water(sweat) resistance. To set up, simply download the Bose Music app and connect them via Bluetooth(5.1). There, you can customize features like, level of noise cancellation, touch gestures and transparency. Unfortunately, the touch gestures are very limited and only allow: play/pause for the right bud and only one "short cut" gesture for the left bud. That short cut is limited to either announce battery level OR skip to next track. Not good. I'm super surprised there is no on-bud volume control offered which is very important to me. Maybe in time, they will add new gesture options. Bose is obviously known for their noise cancellation and these offer excellent active isolation. As I mentioned, active noise isolation can be adjusted from 0(no isolation) to 10(full isolation).It also offers a transparency option if you remove one of the earbuds. I always keep it at full isolation and it's amazing. Bose's reputation is definitely intact here. I don't know how they perform for phone calls as I don't use them for that, but apparently they have a microphone array on the right bud that makes calls super clear and cancels out everything but your voice. Sounds quality also falls in line with the Bose way of doing things. They say they have introduced a new Active EQ technology which is supposed to keep the sound boosted and clean at any volume. I found that the lows are as impressive as always but the midtones and highs suffered a bit. The midtones and highs sounded muddy to me and I wasn't getting the spatial depth that I have found with other high-end earbuds. I'm not surprised though. That is the sound I typically relate to Bose anyway. Strong bass but muddy elsewhere. They still sound amazing especially if you like the punch of the lows. Overall, these are very fine earbuds and if you've owned any Bose headphones/earbuds in the past, these won't disappoint. But I do wish the sound quality had better spatial separation and not such a focus on the bass. I also am disappointed with the touch gesture options–or lack thereof. I'd still say give them a try, especially if you are in loud environments that you want to drown out. They are stellar at that.

Keep falling out, not very loud. Not worth the price paid. Buy airpods instead

Had to exchange a week later the right side stop functioning exchange it for the same pair its okay i guess

The right bud stopped working now I can’t use it at all

I purchased these in June 2021. I keep them in the case when not in use. Never use outside. Never been in extreme temps. This morning I have been on chat with support for 2 hours. Support cannot fix the problem. The product will now have to be returned. This means no earbuds for me for a few weeks. Now the IMPORTANT PART...This is the 3RD TIME these have had to be returned in 6 months! With all 3 issues the headphones were unusable. They simply would not work and support could not fix them without returning. The honest truth is during this time my kids are using and I'm sure abusing Apple Airpods and Airpod Pros that they have had much longer and don't take care of like I have these Bose. Just an honest review of my experience. Hope it helps someone with a very busy life like me to avoid this product.

The Bose earbuds does not link well with the iPhone. It seemed to connect, but would not stay connected.

Definitely not good as all the reviews I read. They won’t stay in your ear if a drop of sweat hits them. The noise cancellation is better on then Sony and the sennheiser and the air pods pro. I wanted to try the Bose out because I have the over the ear and they rock. I’ve had the for 2 weeks and they just won’t grow on me.