Customer Ratings & Reviews
- Model:
- 831262-0030
- SKU:
- 6471290
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.
This summary was generated by AI based on customer reviews.
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good, keeps getting scratches in r ear peice, sound is not as good as Sony.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey. I'm sorry that you're experiencing scratches with your earbuds.
We have some great troubleshooting that can be found here - https://bose.life/3aJaten.
If you continue face this issue, please do not hesitate to reach out to our customer support for further assistance - https://bose.life/2WZOG8Z.
Thanks,
Charlotte - Bose Customer Support
Bose qc earbuds 2
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case broke in 8 months. i would recommend buying the newere bose qc earbuds
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed in the quality of sound for the price I paid for them, I will returning them.
No, I would not recommend this to a friendIncredible disappointment - will be returning ASAP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In a couple earbud rankings I looked at, these got a lot of praise, but I have no idea what those reviewers were thinking. These earbuds are garbage. The Bose Music app—required if you want to customize settings like noise cancellation levels, etc.—is garbage. On my Android phone it simply never was able to find or connect to the earbuds. I was able to pair with the earbuds the standard way, but without the app you can't do any customization. The iOS version of the app was able to find the earbuds, but that hardly even matters because... on the second day of having the buds and going through multiple factory resets in the hopes of getting it recognized by the Android Bose app... they stopped receiving audio ALTOGETHER, on both my iPhone and Android. Nothing. No more audio. Maybe ANOTHER factory reset would fix things... but why even bother? I'm just going to return them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for reaching out. I am sorry to hear that you did not like the App and earbuds. Whilst it is strange you were unable to connect the earbuds with your android phone, We do have an article that can help overcome any challenges like this: https://bose.life/3Q7RPik
I understand that you lost audio with the earbuds. Is it surprising this happened, I would recommend looking at the following article to help resolve this: https://bose.life/3RufFWx
I am sorry you are considering returning the earbuds but If you do decide you need any further assistance, our customer support team would love to assist you: https://bose.life/3nTDo5H
Liam - Bose Customer Support
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were just ok, not worth the price. Retuned after a week of use. Very uncomfortable to wear, hurt my ears.
No, I would not recommend this to a frienddo not like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not say that it is not blue tooth compatible
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Blake,
The QuietComfort Earbuds are Bluetooth compatible. Sorry to hear if you had issues resulting you in thinking this was not the case. If you need any assistance, please feel free to get in touch with our team who will be happy to help! https://bose.life/3ET4mCs
Jeff - Bose Customer Support
Had to exchange because they were defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the original pair because they did not work. Second pair seems to be working fine.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Carrie,
Sorry to hear that you had to exchange your original headset. Glad that these concerns are now resolved with your replacement, if you have any other questions do not hesitate to reach out to your local Bose product support team for assistance.
Tegan - Bose Customer Support
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a $300 pair of buds. Pairing button stopped working within 2 months. Controls for BOL volume on earbuds not useable
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello, I am sorry that you have faced issues with your new headphones. It is unusual to experience pairing issues, but I know we can help. Check out the steps to fix this here https://bose.life/39gBQwE. Volume control has recently been added to these headphones. All you need to do is activate it within the Bose Music app. Check out how to do this here https://bose.life/3aapuGN.
Tori Mae - Bose Customer Support
- Pros mentioned:Sound quality
They Don’t Stay In!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They just don’t stay in my ears!! The noise canceling is great when they do.
I would recommend this to a friendBrand response from Bose
Posted .Hello,
Glad to hear you're loving the breakthrough acoustic innovations and the world’s most effective noise cancelling included in your headphones. Sorry you have some concerns on the fit, we have a great guide here on how to find the best eartip for you, it can take some experimenting to get that secure fit. Also it's not uncommon to have to use a different size eartip per ear. http://bose.life/34nbZAf
Kind regards,
Tegan - Bose Customer Support
- Pros mentioned:Sound quality
Garbage fit
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are awful. They sound alright, but they will not stay in my ears at all. Even sitting on an airplane or at my desk with no movement they fall out. Maybe they’ll fit your ears amazing, but I wish I could return mine.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Ryan, I am sorry to hear that you are having trouble with the fit of the QuietComfort earbuds.
I do recommend using the correct sized StayHear Max ear tips will create a seal in your ear canal securing the earbuds in place. We have an in depth video on our YouTube channel regarding this that you can check out here: https://bit.ly/3hDV5Uk.
Liam - Bose customer support
Bose QC Earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right earbud does not work as designed. With a swipe the volume should change and instead it opens Siri
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello,
Thanks for reaching out. In order to use the volume touch control feature, you need to enable this in the Bose Music app. Connect your headphones and visit your product settings in the Bose Music app, scroll down to CONTROL and click the Volume button to engage the touch control volume feature.
Kind regards,
Tegan - Bose Customer Support
Bose QC Buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a huge bose fan and wanted to love these. The sound quality, especially on calls ended with me returning the set.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Timm,
It's always great to hear what our fans think of our new products. While I appreciate you have already returned your earbuds, I'd love to provide some tips to get the best sound quality possible. That way if you decide to try them again in the future you'll easily be able to get the best from them.
You'll want to make sure you have the correct eartips for the size and shape of your ears. If the earbuds do not fit properly or the orientation is incorrect it can lead to poor audio or mic performance. The earbuds come with 3 different sizes of our StayHear Max tips, and we have a handy guide to help you find the best fit with your eartips here: https://bose.life/34NQd7G
Keith - Bose Customer Support
Good anc but its already crackelimg
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it in the mail today and after an hour i started hearing a crackeling noise on the right earbud. The same sound i got o on the airpod pro. Onbthe airpod pro you can turn off anc and the crackiling sound stops but i cant figure out how to make it stop on these. If it wasnt for that id give them a 5 star. Maybe i just got unlucky with thise
I would recommend this to a friendBrand response from Bose
Posted .Hey, sorry that you're experiencing this crackling noise with your earbuds.
I recommend that you reset your earbuds by following the steps listed here - https://bose.life/2SUshKt.
If the issue persists, please do reach out to our customer support, we'd love to help. - https://bose.life/2WZOG8Z.
Thanks,
Charlotte - Bose Customer Support
Tough switching
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switching between devices is a big pain. Needs software update for sure.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Itis difficult to fit into your ears. Once positioned the sound quality is excellent.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Louis,
We love to hear when customers find the sound excellent from our earbuds. We understand you're having trouble with the fit. We do have great help available on getting the best fit. Take a look here https://bit.ly/35m40X1 for a written guide, or for a video take a look here https://bit.ly/3FZyWcd.
-Nic Bose Customer Support
Not Bad
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are ok. I don’t get to use them very much though. I would still recommend them.
I would recommend this to a friendPrivacy Concerns. Data collection to fully use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In order to access all features Bose is requiring you to agree to data collection and sign in to use the Bose Music App. While you can pair the device without this, you loose multiple features. This is another invasion of privacy and makes the product not worth it. There are excellent competitors without this issue. If you value your privacy, avoid. I will be returning these
No, I would not recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the quality of the sound but I just don’t like the fact that they come off wild moving around
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Daisy! I am glad to hear that you are enjoying the quality of the earbuds. I would recommend that you ensure you are using the correct sized ear tip as the earbuds come in three different sizes; small (1), medium (2) and large (3). A proper fit is important for product comfort and performance. To make sure that your earbuds don’t fall off during use. Please check out the article on our support website for more information: https://bose.life/3bhTP5P.
Liam – Bose customer support.
Not For Working Out
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping to replace my headphones with noise cancelling buds. These do NOT stay in the ear well at all if you are moving around at the gym. When I returned them and started to look at what else was available the salesman told me he's heard the same thing from others users. He said the Apple I pods seem to stay better. I'll try them.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Chuck, I'm sorry to hear that you returned your QuietComfort Earbuds. I would still like to provide some information just in case you decide to try them again.
The earbuds do come with additional sized ear tips so that if the standard ear tips on the earbuds do not feel comfortable or hold the earbuds in place, you can change them to a larger or smaller sized ear tip. We do also have an article on our support website that shows how to find the best fit for your earbuds. You can view this guide here: https://bose.life/2YqNXEl.
Liam - Bose customer support.
Review
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It comes out from my ears easily eventhough I have changed size to adjust into my ears.
I would recommend this to a friend