Customer Ratings & Reviews
- Model:
- 831262-0030
- SKU:
- 6471290
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.
This summary was generated by AI based on customer reviews.
not the best by Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was not as good as sport series phones. Had trouble keeping these in my ears.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Unwearable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great. The problem is I can’t get them in my ear. I have followed the diagram I have read the instructions and I’ve tried the other sizes and needless to say none of them work in my ear. Because I can’t even use them I can only give them one star.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
We are happy to hear that you are enjoying the sound of the QuietComfort Earbuds. If the ear tips from the box do not fit you, there are alternative sizes available. It is on a limited run and only one kit per valid serial number. Please contact our team on this page. https://bose.life/33pK2K8.
Marvin - Bose Customer Support
Disappointed, unfortunately.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate to say it, but I am very disappointed in these earbuds. I had a set of the first generation ones and they were great right up until I lost them. I replaced them with first gen Galaxy Buds, which were comparable. I then got a set of Galaxy Bud Pros and liked them, but had a horrible time getting them to stay in my ear, so I thought I would go back to these to see if they stayed in my ear better. They do stay in the ear better than the Galaxy Buds, but the case has grown exponentially in size from the first gen and takes up a lot of real estate in your pocket. Additionally, I have had them 12 days and the left ear bud has stopped responding. I've tried several different things, but it appears that it is simply defective. For such a premium price, I'm disappointed that Bose didn't provide some better quality.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I am sorry to hear that you are experiencing issues with the left earbud. I recommend trying some of the troubleshooting steps found on our support website here: https://bose.life/3zppajQ. Should you need further assistance, you are welcome to contact our technical support team who will be happy to assist you further: https://bose.life/3NC9UEB.
Liam - Bose Customer support
Boss ear pieces
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound in this was good but the fitting is horrible. Hurts my ear trying to put it on
No, I would not recommend this to a friendBose Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good wireless earbuds to use but the earwings just kept coming off from all sizes
No, I would not recommend this to a friendNoise Canceling Bose Earbuds - Defective/BestBuy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these Bose Noise Canceling Earbuds on March 17, 2022. I have used these maybe 3 times and can not hear the music very well on the right bud. It has a little static and does not sound good or loud or clear at all. Best Buy will not replace, very disappointed, will not shop there again
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I am sorry to hear that you are experiencing audio issues with the QC earbuds, especially with the right earbud. I recommend trying some of the troubleshooting steps found on the product support page here: https://bose.life/3OTDtCp. Should you need further assistance, please reach out to our technical support teams who will be happy to run through troubleshooting and if need be, discuss service options with you. You can find their contact details here: https://bose.life/3yufhiO.
Liam - Bose Customer support
Pricey
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way to big, sound not that great, noise canceling is on par I sent them back not for me.
No, I would not recommend this to a friendBarb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to pair with Sony Tv. Sound etc not very good. Also Hurt her ears.
No, I would not recommend this to a friendEarbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit well in my small ears - I prefer the old round shaped ones.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi,
I'm sorry that they don't stay in your ears. Did you know that there are three different sized ear tips? We have this really great article here: https://bose.life/3ht01uq, which will help guide you to a more comfortable and stable fit. If there is anything else you need, please reach out to us here: https://bose.life/3ssSQbU. We would love to help!
Thanks!
Kerri - Bose Customer Support
Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually exchanged these they were a bit bulky for me
No, I would not recommend this to a friendA bit too big for my ears
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too big for my ears. I have small ears and it hurt my ears after an hour of use
No, I would not recommend this to a friendOkay
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't stay in ears very well! Tried different ear pieces, but still fell out.
No, I would not recommend this to a friendim so sad the great defiler take u hail baphomet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.werent as durable as i would have hoped. i have geek squad though.
No, I would not recommend this to a friendLeft earbud does not work, brand new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased these earbuds today and the left earbud doesn’t work. I’ve gone through the manual, google search, YouTube, upgraded the firmware, reset the case with the earbuds in it, reset the case with the earbuds out of it, put one earbud in at a time from right to left and left to right, there is no solution I haven’t tried. I’ve literally been researching this for 12+ hours and there is no change. I even went on Reddit and Bose community support to find that many, and I mean many, people have been experiencing this problem since October and there has been no recall? Wow. This is the second set of earbuds (the first being the Sport wireless) I’ve purchased from Bose that does not work at advertised. I’m very disappointed because now I have to drive back to the store to return them. Ridiculous. If you want a decent pair of earbuds that work and will continue to work, don’t buy these. I wish I could give it no stars honestly
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello,
We are very sorry to hear of your experience, this is not what we would expect to happen with your product. Thank you for taking the time to perform some troubleshooting. Do reach out to your local Bose product support team so we can get this resolved for you, we'd love to get you enjoying your headphones.
Kind regards,
Tegan - Bose Customer Support
Static on left ear is a kill-joy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s a prominent static sound on the left ear that I can’t get rid of. After resetting the buds, removing, putting them back on my Bluetooth, and turning off and on my cellphone, I haven’t been able to fix the problem. The Bose support site doesn’t have any useful solutions. Other than that, everything else works great.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Sitcomone,
Sorry to hear that you have had this experience with your Earbuds! This static issue isn't something you should experience any Bose product. I'm surprised to see that troubleshooting hasn't resolved for you.
As the issue persists, I would recommend reaching out to us via https://bose.life/2XnA0oS to explore service options for your Earbuds.
Jack - Bose Customer Support
Overrated.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To me, it's overrated. Compared to SONY sound quality is very low.
No, I would not recommend this to a friendEarPod
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this for a while. But I don’t use it that much. This is supposed to be my replacement for the Apple EarPods 2. Add to using that one and change this one I feel really disappointed. It keeps falling off my ear it doesn’t fit it’s too big
No, I would not recommend this to a friendImposible for using the left earbud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot use the left earbud with the charger box closed.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
When you pair your QuietComfort Earbuds to your phone, tablet, or laptop, the Bluetooth connection occurs between the source device and the right earbud. The signal is then beamed over to the left earbud. So, if you were to take out the right earbud and place it on a table, that earbud would go to sleep in about 20 minutes and, when that happens, the left earbud would lose its Bluetooth connection. Similarly, if you were to place the right earbud in the charging case and close the lid, the left earbud would lose its connection immediately.
Tegan - Bose Customer Support
Quiet Comforable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a moderate to severe hearing impairment this product probably will not work for you very well. Not a good enough seal in ear canal therefore limited sound pressure is available. Sadly I could not use and had to return same day. Not knocking Bose, they are the best...just not for my condition.
I would recommend this to a friendNot worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were really heavy and fell straight out of my ears. Not a fan
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Sorry to hear that you are having issues with the earbuds falling out of your ears. Have you tried to adjust the ear tips to find a more secure fit? With the correct sized ear tips in the earbuds will create a seal in your ear canal, securing the ear in place. You can view more on this on our support page here: https://bose.life/3JmFy7d.
Liam - Bose customer support.