Customer Ratings & Reviews
- Model:
- 831262-0030
- SKU:
- 6471290
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not cancel many noises--like a snoring partner
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Chuck,
Sorry to hear of your disappointment. If you're looking for a product to use whilst sleeping, take a look at our Sleepbuds II, I feel this would be a better suited product to your needs.
Tegan - Bose Customer Support
Bose noise cancelling earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was extremely disappointed with this product they were uncomfortable to wear supposedly it’s the best noise canceling product out there but I don’t think it is my Apple AirPod Pro 2 work just as well I expected more from this company
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, if you are finding discomfort with your earbuds, I recommend changing the ear tips to find a better, comfortable fit, you may need to wear different sizes as each ear is unique. For more information you can view this article: https://bose.life/3GkDo8M. Should you need further assistance, be sure to contact our technical support team: https://bose.life/3GmLg9G.
Liam - Bose Customer support
Keep going out loss conet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keep going out on me as I talk phone loss And the phone is in hand or right by me
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey there, I am sorry to hear this and would love to help. The steps here https://bose.life/3tpWuSo will resolve any call issues you may be having. Do reach out to us if you need anything else.
Tori Mae - Bose Customer Support
- Cons mentioned:Connectivity
Poor connection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an iPhone, I believe BOSE it's an excellent brand for audio! but I feel upset when I couldn't connect them to my phone. I had to return them and get myself an air pods pro. Too many steps to connect them and hear music.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey!
I'm glad to hear that you enjoyed the audio of the QC Earbuds.
It's very strange to hear that you were experiencing some connection issues with your earbuds and iPhone. This is not something we would expect to happen and I sorry this has made you decide to return them.
To improve issues with connection, I would recommend following the instructions outlined here: https://bose.life/3HZEpBo.
Thanks!
Kerri - Bose Customer Support
Great sound for music, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for music, horrible sound for calls. Not worth the $$$
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello,
We're glad to hear you were loving the audio of your headphones. Sorry you faced some difficulty on calls. We would love to get some further details regarding this, if you'd like further support, please reach out to your local Bose product support team.
Tegan - Bose Customer Support
Skip these and try something else
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were not worth the price, some Jbuds sound better at half the cost.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Rudy, I am sorry to hear you do not like your QuietComfort earbuds. Let's get you enjoying the Bose quality audio you know and love. You can do this by following the steps here https://bose.life/3l1nPVz. Let us know if you need assistance.
Tori Mae - Bose Customer Support
Don't like
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get them to stay in my ear comfortably , other wise great
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello! Glad to hear that you are enjoying the QuietComfort earbuds but I am sorry to hear that you are having issues with getting them to stay in your ear. I would recommend ensuring that you are using the correct sized ear tip as the correct one will create a seal in your ear, securing the earbud in place whilst providing comfort and sound quality. You can check out our support article regarding adjusting the earbuds on our support website found here: https://bose.life/3y1wAHe.
Liam - Bose customer support.
Q
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need better instructions on how to use in the package
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
We are sorry that the provided quick set up instructions were not satisfactory. If you require further details, visit our support page here for our full user manual: https://bose.life/35DvC7F
Tegan - Bose Customer Support
Broke after a few uses
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to replace my Bose Quietcomfort wired headphones. The sound quality was not as good and the controls on the app were weird. Any time I put my earbuds in after not using them for a while a random song would play. I wore them maybe 5 times until they got the left earbud started flashing red and white. I tried all the troubleshooting steps to no avail. I ended up going to the geek squad and they said they were broken so I picked up a different brand. Really disappointing because I had the wired ones for about 10 years and they always worked great. But for $300 only to have them not work after a few times? Never buying Bose again.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
I understand that you have returned the earbuds already. The behavior you had from the earbuds is unexpected, and should you decide to try them again in the future there are some steps you can try. If you're not happy with the audio quality, you can try the steps here https://bose.life/3jwUhEl to improve the quality.
The touch controls on the earbuds are sensitive to ensure ease of use, an accidental touch on the right earbud can start music from the last used music app on your device. If you're wanting to use them for Noise Cancelling only, please follow the steps on page 29 of the user guide here: https://bose.life/3FWxwBg
The earbuds flashing red and white indicators an error, and should be clearable by resetting the earbuds as per the steps here https://bose.life/3IiXK3w to follow. You can also reach out to us https://bose.life/38DNELy for help with any of the above if needed.
Nic - Bose Customer Support
Super big case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The song is excellent, but the case and earbud are so big.
No, I would not recommend this to a friendearbuds still need a long way to go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is so overrated and for people that do not ask how hearing works this product is not even close to being noise cancelling. Its like wearing ear protection and that's it. The noise cancelling is noticed because when you don't use it, it increases the noise around you especially the high frequencies. Then when you turn the noise cancelling on "you think it's cancelling" when all it's really doing is stopping its own amplification. Not to mention that it did not stay in the ear when doing basic movement. It was also painful to have in the ear.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Tech, proper fit is important for product comfort and performance. Have you tried using the different sized eartips included in the box to get the best fit? This will prevent them from falling out.
Bose QuietComfort Earbuds utilise both active and passive noise reduction technologies. They use a sophisticated proprietary approach for active noise reduction, placing microphones both inside and outside the earbuds. The electronics system senses the sound in almost any environment and then measures, compares and reacts—instantaneously—to produce an opposing cancelling signal. The passive noise reduction is achieved by a combination of the acoustic design and proprietary eartip design.
Tori Mae - Bose Customer Support
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read the review and really didn't believe them with the lower stars. Boy was i wrong. I bought the buds and had to travel to get them since, our local store said they didn't have any in stock. Anyway, as stated by other purchasers the left ear bud controls did not work. As i pressed the side of the left earbud all i got was a "TOK' sound each time i pressed it. I called support and the hungup on me. I bought them at 1100 am and returned them at 2pm and got the sony WF-1000XM3 and the WF-SF800N as backup just incase the sony's didn't work either. Buy you warranty for the bud's guys. I am actually getting these for for free since my bose horseshoe looking headphone were taken off the shelves. So far the Sony's are looking good and sounding good. I just wish the XM3's also had that extra silicone that keeps the headphones in place like the SP800N. Goodluck
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi there! The QC Earbuds touch control allows you to play/pause and skip songs, control volume, and also control your device's voice assistant. The left earbud control you were attempting was to adjust the noise-cancellation, and you would've heard an indicator sound letting you know every double-tap changes the level of noise-cancellation you receive. We're sorry to hear you chose to return the earbuds, but we'd love to answer any queries or questions you have regarding this product. Please reach out to Bose support at https://bose.life/38Q1vZs, so we can put things right! Sam - Bose Customer Support
Not great for workouts. Adds may speak otherwise
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am usually a big fan of the bose products. I bought this mainly for workouts but having 2 wireless pieces in my ear did not feel so great while working out. 50% of the time I was worried if these 2 in ear pieces will be lost some where. It did not stay stable in my ear.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I am sorry to hear that you are concerned that the earbuds will fall out. I would recommend ensuring that you are wearing the correct sized ear tip for your ears. The correct one will create a seal in your ear canal, securing the earbud in place whilst providing you with sound quality. You can view this support article for more information: https://bose.life/3qg55WW.
Liam - Bose customer support.
Bose not comfort
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible,no where near as good ad the original. I hve to send them back to manufacturer now one of the speakers sounds busted,hurts my ear and they took the locator off which I liked. I tried to return them to best buy but was a day late so i got stuck with them.
No, I would not recommend this to a friendBad deal Bose
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never write reviews about products but this one needs it. Let me start by saying that I love quality products, I have a Bose sound system in my truck, I have a Bose sound system for my home TV Surround and have had Bose sound sport earbuds for the past 4 years that worked at a time Until the battery life or Bluetooth would start to fail. I have had 7 pairs of the sound sport and when they started to fade out and I wanted to get a new pair but found that I couldn’t get the same pair so I decided to upgrade, well that was a big mistake because these new earbuds SUCK. The sound quality is horrible on both the recipients ends. They sound scratchy and terrible fitting. I have been told that it sounds like I have the window down while driving 75mph. Why do companies change a good design. These suck and I will be getting new products. Bad deal Bose.....
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello,
Thank you for your support over the years, glad to hear that you have been enjoying your Bose products.
Sorry you have been left disappointed with your purchase. Does this poor audio persist across all devices? As for the fit, do ensure you have tried all three sizes of your products ear tips and have them securely placed. We have a great tutorial which can be found here: https://bose.life/34nbZAf
If you would like to discuss these concerns further, please reach out to your local Bose product support team. We will happily resolve this for you and get you enjoying your purchase.
Kind regards,
Tegan - Bose Customer Support
Need, find my ear-bud Feature
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sound is not better than the the previous series/model and the feature to find my earbud was VALUABLE and it was removed from this item. Please add the find my earbud feature back to everyother model.Pleaae.
No, I would not recommend this to a friendGood sound quality, poor case connection with pods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound, but the case would not charge one pod.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Marius,
We're glad to hear you're loving the audio quality of your headphones. We'd love to look into this charging case concern with you. Your purchase comes with a 1 year warranty, reach out to your local Bose product support team, we'll be happy to get this resolved for you.
Tegan - Bose Customer Support
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for cell use. I probably return this item.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I understand that you are considering returning your earbuds. But I'd like you to know that we do have a technical support team who can assist with troubleshooting and product advice. You can find their contact details here: https://bose.life/32GBXjO.
Liam - Bose customer support.
Not recommend for small ears
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked but I wanted to use the for sleep listening to my own audio... not the bose audio package . They stick out and press against you ear making them hot abs u comfortable. Plus I have small ears... they really would not stay in without feeling pressure in my ear canal. I returned them.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello,
Sorry that these earbuds did not suit your needs, however we appreciate you giving them a go. I hope this experience does not put you off trialling other Bose products in the future.
Kind regards,
Tegan - Customer Support
My earbuds has problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the product from the best buy store and it arrived, but the left side did not work in a short time, I took it and the store employee told me to call the bose customer support line directly. I really paid too much and now I'm so angry
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Baki.
Thank you for your post. This issue is strange and sorry to have happened to you. Please try the troubleshooting steps on this page. https://bose.life/3w3jZUI. If you need further assistance, please contact us here. https://bose.life/3yw3wtP. We would love to help you more.
Marvin - Bose Customer Support