Customer Ratings & Reviews
- Model:
- 831262-0030
- SKU:
- 6471290
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.
This summary was generated by AI based on customer reviews.
0000 no buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I remplace 2 times I decided returning and get my money back
No, I would not recommend this to a friendDefective and Not Worth The Money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two different pairs of these headphones. Both were defective. One earphone would completely die when on full charge and just never power up again. Would avoid buying these.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
We are sorry to hear that both pair of headphones you have purchased have experienced some power concerns. We'd love to look into this with you and get your headphones working once again, reach out to your local Bose product support team for assistance.
Tegan - Bose Customer Support
STOPO
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.STOPPPPPPPPPPPPPP!!!!!!!!!!! If your looking for a good pair of wireless headphones keep looking theses aint it!!!! When i first got into home Theater building I thought ( Bose) was top notch!!! I was very wrong and these wack earbuds prove my point,what I did instead was get the (Sony x-10000) they sound amazing!!!!!
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey!
I'm sorry to hear that you are experiencing some issues with your QC Earbuds.
We would be more than happy to assist you with these issues. I would encourage you to reach out to the team using the details here: https://bose.life/3qVnR4D.
Thanks!
Kerri - Bose Customer Support
Horrible!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. Very uncomfortable 2. Keeps falling out the ears 3. Horrible with calls
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately they keep falling out my ear. I am too scared to lose them. They are too big. Yes I am using the smallest ear plug but it still falls out. A couple of times I had to pick them up on the street. I hate that spent so much money on these things and I can not even use them. Waste of money.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi! I'm sorry to hear you've had difficulty getting the most from your QC Earbuds. As advised, test all included sizes of ear tips to find your perfect fit, and also check out our guide at https://bit.ly/36fkXiC. Reach out to Bose at https://bit.ly/36fkXiC if the issue persists and we'll be happy to get things resolved! Sam - Bose Customer Support
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So expensive Not good sound Static noise sometimes
No, I would not recommend this to a friendManufacture defect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return mine as it was a manufacture defect. Battery would not charge.
I would recommend this to a friendBrand response from Bose
Posted .Hello, I am truly sorry to hear this. This is highly unusual and not what you can expect from Bose going forward. I do hope you would consider giving these another try.
Tori Mae - Bose Customer Support
Broken.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these in October 2020 It is now april 29th and theybhave completly stopped working For some reason they stay on entire time and case will no longer sync or charge them. Worst ear bud purchase i have evwr made sorry bose this is an over priced item. I guess I'm foing back to Jaybird.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey Gustavo! The QC Earbuds provide six hours of battery life when fully charged. We're sorry you're noticing difficulties charging your buds, but we'd love to help you. You'll have a 1-year manufacturer's warranty under which we can resolve these kinds of issues. Please reach out to support at https://bose.life/38Q1vZs so we can set things right! Sam - Bose Customer Support
Not good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had them for a few months and they slowly started getting worse around 3 months in. They would produce a really horrible ringing almost like Tinnitus and the bass eventually went out too. If you are going to buy these I highly recommend getting the warranty as well.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey, it's a shame to hear that you're experiencing poor sound quality from your earbuds. Your earbuds come with a 1-year manufactures warranty.
If the following steps do not resolve the issue - https://bose.life/3aJaten, please do reach out to our customer support so that we can assist you further. - https://bose.life/2WZOG8Z
Thanks,
Charlotte - Bose Customer Support
Bose ripoff
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy!!! The charging case and earbuds are supposedly paired. I dropped my charging case and it broke less than a month after buying. You can’t buy another charging case for the earbuds. You have to send them in to Bose and pay 2/3 the cost for a new set of earbuds and case.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello! You will need to replace the whole set as the charging case is uniquely paired to the earbuds during manufacturing. However, any damage caused by misplacing or dropping the item, Please do contact the support team as we do have service options available to help you out
Liam - Bose customer support.
Junk product, service was horrible.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right earbud stopped charging after only 3 uses. Went to exchange the product, the person helping me messed up gave me my money back. Store then wanted me to buy the product that was no longer on sale.
No, I would not recommend this to a friendBad purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t stay in my ear. Tip large and uncomfortable
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey, it's a shame to hear you haven't been able to find a comfortable fit. Have you tried out the different tip sizes? If you're still having some trouble after trying all 3 sizes, please do reach out to our customer support as we may be able to help you - https://bose.life/2WZOG8Z.
Thanks,
Charlotte - Bose Customer Support
Garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't connect properly with my Note 10. Very expensive and I'm very upset about it. Cause it didn't start acting up till about 3 into using them , which i didn't even use everyday so i did not notice right away!! Garbage!! Best buy wont even take them back! Waste of money!!
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello! Sorry to hear you are having trouble connecting your Note 10 to your headphones. To ensure you get the most stable connection to your phone, check out our guides here: https://bose.life/3vF2QOk. I’m sure it will help!
Liam – Bose customer support
Junk. Don’t waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this no stars, but can’t. Had a terrible time getting them to pair to my phone. Now they won’t turn on. Can’t use them. Very expensive pieces of junk.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jamie.
Thank you for your post. Sorry to hear that your earbuds are not powering on. Please check the steps on this page, to troubleshoot the issue. https://bose.life/3CSJSu0. If you need further support, just reach out to us here. https://bose.life/3BzXXfd. We would love to help.
Marvin - Bose Customer
Terrible Product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quality of the product. The right earbud stopped working after 3 days of usage. I got a new one shipped to me in Brazil (it took two months to arrive) and after a week, it stopped working AGAIN. This is absurd. Terrible product.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey, I'm sorry to hear you're experiencing persistent issues with your QC Earbuds - have you tried the troubleshooting at https://bose.life/3hwPTRE for power issues? So we can assist you with this, please reach out to us at https://bose.life/38Q1vZs and we'll be happy to look into things further. Thanks, Sam - Bose Customer Support
Issues At the Start
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even get a chance to pair them before I had issues. Even worse Best Buy wouldn’t replace them even though I had a protection plan unless I bought the headphones AGAIN AND the protection plan as well. Probably won’t use Best Buy again tbh.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Sean, your Bose product will come with a manufacturer's warranty of 12 months if purchased in the US. I'm sorry to hear you encountered difficulties with your QC Earbuds, but we're certainly able to help you service your product if needed. Please contact us at https://bose.life/38Q1vZs, and we'll look into this further with you. Thanks, Sam - Bose Customer Support
Lemon or just bad quality earphones?
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never truly worked every single time. I bought these in December (4 months ago) and these have always given me problems. Finally, they just stopped working altogether. I’m not sure if I bought a dud set or if it’s just bad quality.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Shane,
Sorry to hear that you're having some concerns with your earbuds. We'd love to investigate this for you, reach out to Bose via https://bose.life/2kOgS12 you have a one year warranty and we'd love to get this resolved.
Tegan - Bose Customer Support
Bose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. Not worth the money. Doesn’t fit in the ear
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello,
Thanks for providing us with your feedback. Sorry you're facing some issues with the fit. Do ensure that you have tried all three sized ear tips that come provided with your purchase. Feel free to use this link to assist you in finding the appropriate size and comfort: http://bose.life/34nbZAf
Kind regards,
Tegan - Bose Customer Support
Bose headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound when I make a call doesn’t work. When I put the headphones back in the case they don’t charge when it’s fully charged. Overall awful headphones. When I went to Best Buy to exchange them for different headphones they refused to take the exchange.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey Kevin,
I'm sorry to hear that you are experiencing some issues with the audio on your earbuds.
Have you tried a reset? This has been seen to help with functionality. You can find out how to do this here: https://bose.life/3iVKzHA.
Thanks!
Kerri - Bose Customer Support
Hunk of junk, short life span. Waste of money.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 1.5 year, out of warranty. They offered a nee pair at a “discounted price” of $160. No thanks, I learned my lesson already.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Carley,
Sorry to hear you are experiencing issues with your earbuds. Bose do not repair headphones. If an issue arises we will always replace the product. Outside of the warranty, this is offered as a trade in at a reduced priced. The replacement gets you a fresh one-year warranty and as always free lifetime technical support. If you need any assistance regarding this, please don't hesitate to get in touch. https://bose.life/3hTyy8I.
Jeff - Bose Customer Support