Customer Ratings & Reviews
- Model:
- 831262-0030
- SKU:
- 6471290
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.
This summary was generated by AI based on customer reviews.
Will be returning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product feel like they are a little too big. Wish they were more discreet. Also, not sure why but I wasn’t able to pair them even after downloading the app and following all the directions.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Stephanie,
We appreciate your feedback regarding the sizing of the product. Sorry that you were unable to connect your earbuds to your device. If you require further assistance in connecting your product, do not hesitate to reach out to your local Bose product support team.
Tegan - Bose Customer Support
Earbud stopped working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two months one earbud stopped working Contacting global warranty for repair .
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Mabel,
Very sorry to learn that you experienced issues with one of the earbuds. This certainly shouldn't have happened, but you did the correct thing by getting in touch. Remember, you get a one-year warranty with Bose and lifetime free technical support. If you need any further assistance, please do not hesitate to get in touch with us again - Details can be found here: https://www.bose.com/en_us/contact_us.html.
Jeff - Bose Customer Support
Stopped working after 1 week
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth on the right bud stopped working after 1 week of use. It won’t connect to case so won’t connect to your device.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi - sorry you've had difficulty connecting with Bluetooth but you can find troubleshooting to resolve these issues at https://bose.life/3hwPTRE. If this persists, please reach out at https://bose.life/38Q1vZs so we can assist you further. Sam - Bose Customer Support
Not pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On my second set and the right earpiece still doesn't work. I have called customer service and left my number for a call back 3 weeks ago and still no return call
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thanks for reaching out. We'd love to get this resolved for you, please reach out to your local Bose product support team via https://bose.life/2kOgS12 where an agent can assist you.
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty covers parts and labor only. My earbuds stopped working. I'm getting a refurbished pair instead of replacement. If I had known this, I wouldn't have purchased them.
No, I would not recommend this to a friendNot great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these earbuds the day after I purchased them. They didn’t have the quality I expected from Bose. I have a set of older plugin earbuds which sounds great. I was very disappointed in the earbuds.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey Charlie,
Sorry to hear that you have returned your headphones. We appreciate your feedback and will pass on your comments.
Kind regards,
Tegan - Bose Customer Support
Not recommended
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve no idea why this Bose product quality is so bad. I’ve used only 3 days. The left earbud stopped charge. Also, if you want to use one earbud, you can only use the right one.
No, I would not recommend this to a friendBrand response from Bose
Posted .The right earbud houses the microphone array and the Bluetooth connection occurs between the source device and the right earbud, which it is recommend to use the right earbud if you are going to use one earbud. I am also sorry to hear that you are having issues with getting the left earbud to charge. I would recommend that you contact our technical support team who can assist with troubleshooting and provide service options for you. You can find their contact details here: https://bose.life/3dG2D6B.
Liam - Bose customer support
Poor attempt to compete with AirPods
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. Way too big/bulky. Don’t for adult ears even changing the removable sleeves. Wasted money as they collect dust. Shameful attempt to compete with AirPods.
No, I would not recommend this to a friendEar drums rattling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wore these at wrk every bump I went over the loudest bump I g ratting noise was horrible . Thought my ear drums we’re going to blown out! Bose can do better.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, sorry to hear you encountered an issue with rattling noise. This is not expected behavior, so please check out the troubleshooting at https://bose.life/3vfIV8U to resolve this. If it seems to continue, please contact us at https://bose.life/38Q1vZs and we'll be happy to look into things further with you. Sam - Bose Customer Support
Two months, problems and no support
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 months later and the noise canceling is failing in one ear. No longer returnable says Best Buy! What a terrible way to stand behind an expensive Bose product. Shameful!
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey Rick, I'm sorry that you're experiencing an issue with the noise cancelling on your QuietComfort Earbuds. Have you reset them at all? If not, you can do this by following the steps here - https://bose.life/2SUshKt.
Should the issue persist, please do not hesitate to reach out to our customer support - https://bose.life/2WZOG8Z.
Thanks,
Charlotte - Bose Customer Support
Frustrating - one stopped working in weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the two stopped working within weeks, just outside the return period. Frustrating.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, we always aim for the highest quality products, so it is unusual to hear that these have stopped working. You can find guidance to resolve this issue here https://bose.life/3hVKneD
Thanks
Matt - Bose Customer Support
Not worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Device never stayed in my ear even though I used the adjustment and still had to constantly fix or adjust while in my ear. Not worth it to purchase.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there,
We're surprised you're having to adjust the earbuds so often. Please take a look at our fitting guide https://bose.life/3aj3Imi for how to get a great fit. An if you need to try ear tip sizes you don't have, get in contact with us https://bose.life/38DNELy for help ordering the other ear tips.
Nic - Bose Customer Support
Not the quality you would expect from Bose
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took back the first pair they stopped pairing with my iPhone within 2 weeks. Replacement pair quit charging after 4 months and Best Buy won’t take them back.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Rick, sorry to hear that you are having connection issues with the QC earbuds. I'd recommend checking out our troubleshooting tips for connecting here: https://bose.life/34DXA5c and for charging tips here: https://bose.life/3stq5uu. If you still have issues, please be sure to contact our technical support team who would love to help you. You can contact them here: https://bose.life/33a2t5I.
Liam - Bose Customer support.
- Pros mentioned:Comfort, Sound quality
Great earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were a birthday present for my son. He loves them! I own a pair myself and new this was a great gift for him. The quality of sound is superior to any other earbuds I have owned. They are comfortable in the ear and the ease of answering calls is great. You really can’t beat the quality of Bose!
I would recommend this to a friend Waste of money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barley lasted 2 weeks before the red and white light flashes on the earbuds. Can only use the right one to use one at a time. For $279?? Just get AirPod pros these suck
No, I would not recommend this to a friendDefective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One earbud would not fully charge. Was unable to get they to sync with the bose app. Was brand new product and didn't even got to use them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey, I'm sorry to hear that you've experienced a charging issue and been unable to sync with the app.
We have some great troubleshooting available here - https://bose.life/3AFTJAI. If the charging issue is resolved and you're still unable to sync to the app, please ensure that you're using the Bose Music app.
Should the issue persist, please do not hesitate to reach out to our customer support - https://bose.life/2WZOG8Z.
Thanks,
Charlotte - Bose Customer Support
Do not buy these.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst earbuds. After a few weeks they quit working. No longer returnable to store. Had to mess with Bose customer service and return them in the mail.
No, I would not recommend this to a friendBad product by Bose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend these ear at all. They don't fit into your ears and one or the other is continuously falling out.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Nate,
I'd try the steps here https://bose.life/3FmCreC to ensure you get a great fit, and you can reach out https://bose.life/38DNELy to order our alternative ear tips.
Nic - Bose Customer Support
Don’t waste your time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price… wow these suck! My skull candy are ten times better. So disappointed. They just kept updating updating updating….
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi,
I'm sorry that you are facing an update issue with your earbuds. We'd love to help! Please check out the following troubleshooting to help with this - https://bose.life/3R2YgU7.
If the problem persists, please do not hesitate to reach out to our customer support - https://bose.life/2WZOG8Z.
Thanks,
Charlotte - Bose Customer Support
- Pros mentioned:Battery life, Fit, Sound quality
Best earbuds I ever owned
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose QuietComfort EarBuds are a great hit. Despite the large enclosure for the product compared to other brands, it brings nice audio and base compared to competitors. The extra rubber tip provides a clean fit in my ear without having to adjust it too much or having to make sure it will not fall out. It has long battery life to watch your favorite shows or music. Overall, the product is a great buy for the cost. You would enjoy the sound quality of it from a pair of earbuds compared to headphones. Best Buy College Crew members receive products to write honest, unbiased reviews. Reviewers have been provided products free of charge and may have received nominal compensation.
I would recommend this to a friend