Customer Ratings & Reviews
- Model:
- 831262-0030
- SKU:
- 6471290
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.
This summary was generated by AI based on customer reviews.
Low Quality for Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds will be returned. The sound quality is sketchy and there is lots of static. Too much money for the quality. The INC is horrible and the static is unbearable.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello,
Sorry to hear you have returned your product. This is not the expected experience with your headphones. These sleek, new wireless earbuds are designed with breakthrough acoustic innovations and the world’s most effective noise cancelling. Together, they produce crisp, clear audio and rich, deep bass over a bed of virtual silence.
In future, if you ever have any product concerns, do not hesitate to contact your local Bose product support team. An agent will be glad to resolve your query.
Kind regards,
Tegan - Bose Customer Support
Not good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really didn’t like these due to the awkward fitting in my ear. They hurt after about 3 minutes even with the earbuds and I tried all the other bud tips too.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Chris, I am sorry to hear you do not like the fit of your new headphones. Proper fit is important for product comfort and performance. You can get tips on how to properly fit and adjust your earbuds here https://bose.life/3cRq8di. Reach out to us if you need anything else.
Tori Mae - Bose Customer Support
Didn’t live up to the Bose name
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked out of the box. Returned and got a second pair…. those didn’t work either. Not what I expected for a BOSE product.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, I am sorry to hear you chose to return your earbuds. We also do not expect our customers to be unsatisfied.
We would love for you to reach out to us regarding this: https://bose.life/3nTDo5H
Liam - Bose Customer Support
Horrible don’t buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Owned the headphones for 4 months and the left headphone doesn’t charge with the lid closed. No lights to let you know when battery is low or dead
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello! I am sorry to hear that you are having issues getting the earbuds to charge in the case, is there any physical damage at all? If not, I am sure the steps here https://bose.life/346nmwf will fix this for you. Did you know when placing the earbuds back into the charging case, the LED pattern you see can identify how much charge you have. Here is a handy guide on how to read the indicators https://bose.life/3vwxwAz. Do reach out to us if you need assistance.
Tori Mae - Bose Customer Support
Disappointing Bose
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound. Upgraded from the Bose SoundSport and expected great sound…however, no one can hear on the other end…very disappointed
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Sorry to hear that you are experiencing issues during calls. I would recommend ensuring that the earbud is correctly orientated. You can view this support article https://bose.life/3qg55WW, to check for the best orientation to allow the microphones to pick up your voice. If you find that the earbud is moving during use, try changing the ear tips for a more secure fit.
Liam - Bose customer support
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like them simply because they fail to stay in my ear no matter what size I change to.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Kristina,
Sorry that you're unable to find the right fit for your ears. Take a look at our sizing and fit guide here: https://bose.life/34nbZAf
If this persists, reach out to your local Bose product support team. We'll be happy to resolve this.
Tegan - Bose Customer Support
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Worked fine for four weeks. Unable to charge after that. Not typical quality for a Bose product. Would not recommend.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello Terry,
We are sorry to hear that you have ran into an unexpected charging issue with the earbuds. These steps here https://bose.life/3oozYsZ will get your product performing as it should be!
Jack - Bose Customer Support
Bose Earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the item because one side would not work and the blue tooth would not link.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
We are sorry to hear that you have returned your item. We would not expect for you to have such power issues at point of purchase. You have a 1 year warranty included with your purchase, if in future you'd like assistance with your Bose product, do not hesitate to contact your local Bose product support team.
Tegan - Bose Customer Support
Moonlight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones there so heavy and you cannot turn the volume up or down when you listen to the music
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Boost, I'd love to provide you with some information so you can get the best out of your headphones!
The earbuds do feature volume control and this can be enabled via these steps here https://bose.life/3qxhpBQ. Both earbuds are a combined weight of 18g so they aren't heavy at all. I'd recommend checking out this guide here https://bose.life/35DWLqN to ensure that you have the right fit!
Jack - Bose Customer Support
Very dissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the ear buds gave out. Exchanged them and they still did the same thing. Such a disappointment. Not recommend.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I'm sorry to hear that you are having issues with your QuietComfort earbuds, please contact our technical support team and they will be more than happy to help you: https://bose.life/3ITAJkv.
Liam - Bose Customer support
Failed inside 60 days from purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just out of return window - the left earbud stopped working. Garbage.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, as the left earbud has stopped working, be sure to check out our troubleshooting suggestions from our support website here: https://bose.life/3bjFd9h. If you need further assistance, our technical support teams will be more than happy to assist you with troubleshooting or service options. You can find their contact information here: https://bose.life/3OUFAVr.
Liam - Bose Customer support
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst buy ever bad phone connection wouldn't keep charge so disappointed I don't know what to buy now maybe samsung if I could I would put zero stars
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello,
Very sorry to hear you have been left so disappointed. Do ensure your earbuds are firmly in the charging case so these can correctly charge. We'd love to get some further details off you, please reach out to your local Bose product support team and we'll happily resolve this.
Kind regards,
Tegan - Bose Customer Support
Malfunctioning
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right earbud will not work after recent update, unable to reset the device by holding the Bluetooth button for 30 seconds
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey, sorry to hear that your right earbud is not working. It's great that you tried resetting them.
For further assistance, please do reach out to our customer support team - https://bose.life/2WZOG8Z.
Thanks,
Charlotte - Bose Customer Support
Lost receipt/ messed up 1st week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right earbud messed up within the 1st week lost my receipt so I dont think i can return so ... still work but sounds like something messed up
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Anthony,
Sorry to hear that you are having some issues with the right earbud. I can understand why this is disappointing. We would love to get further details on what you are experiencing, please contact your local Bose product support team via https://bose.life/2kOgS12 so we can get this resolved for you.
Kind regard,
Tegan - Bose Customer Support
No Bass, No EQ controls
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much potential, it has everything except bass, not even EQ controls. Returning.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello,
We're sorry to hear you're returning your headphones. Whilst there is no adjustable EQ, the QuietComfort Earbuds’ breakthrough innovations and exclusive acoustic architecture let you hear everything you love in high-fidelity audio — no matter how loud or soft you play it. On most earbuds, bass disappears when you lower the volume, leaving your music sounding tinny and small. We solved this with our volume-optimized Active EQ. It boosts highs and lows for consistent balance no matter how loud or soft you listen.
Tegan - Bose Customer Support
Buy something else.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t by these. Unless you have a lot of patience for headphones that don’t connect to Bluetooth after using them one.
No, I would not recommend this to a friendWon’t charge after 3 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot get my headphones to charge after 3 months! Don’t have the box so I don’t know the serial number to troubleshoot them!
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello YRainey, I am sorry to hear your headphones are not charging. At Bose we stand by our products, offering a limited warranty on all products. You can use your DOM code as shown here https://bose.life/2HssRsW if you do not have your serial number. The steps here https://bose.life/346nmwf should fix your issue, however, if not, reach out to us via the 'Contact us' button at the bottom of the page and we will get this resolved.
Tori Mae - Bose Customer Support
- Pros mentioned:Comfort, Fit, Sound quality
BOSE QUIET COMFORT BUDS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds out there. I’ve wanted them long enough for someone to build better buds, but it has not happened in the years Bose Quiet Comfort has been out. Controls are intuitive, noise reduction is the best, and design is second to none. Beside that, the comfort, like in the name, is not just can’t feel comfortable, but I have not had one fall out of an ear yet! They fit fabulously! One of the three sizes that are included has to be perfect for you. Don’t listen to your friends talking you into a different set, try these and my review will make complete sense. Have a nice day!
I would recommend this to a friend Awful noise cancellation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is bad…Apple Airpod Pro is so much better…returning this
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi! Sorry to hear you feel that way. To ensure maximum noise-cancellation effectiveness, test all included ear tips for a perfect fit. Double-tap the left earbud, or use the Bose Music app to manually adjust your noise-cancellation levels. Further troubleshooting can be found at https://bose.life/3G18Cj2. Sam - Bose Customer Support
Bad earphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earphones worked great. Lasted two weeks. The right ear bud no longer works. Waste of money
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, it's nice to hear your Earbuds worked great. That is unusual to hear that the right earbud has stopped working. You can find guidance to resolve this here https://bose.life/3ON56wJ
Thanks, Matt - Bose Customer Service