Customer Ratings & Reviews
- Model:
- 831262-0030
- SKU:
- 6471290
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was really disappointed. The sound was low and the person on the other end could barely hear me
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Chris,
We're sorry you're disappointed by the earbuds. For quiet microphone audio pick up, please make sure you're wearing the earbuds correctly. You can find a link to a fitting guide along with other helpful troubleshooting here https://bose.life/389Z1dI to help with the microphone.
We'd love to for you to call us for support as well https://bose.life/38DNELy should you need further help.
Nic - Bose Customer Support
Damaged product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. Expensive Bose headphones stopped working after 2 months using them. Soo disappointed!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello! I'm sorry to hear that your QC earbuds stopped working after two months of use, this is very unusual. I recommend contacting our technical support teams, they will be more than happy to help troubleshoot and provide services to help resolve the issue. You can find their contact information here: https://bose.life/3yufhiO.
Liam - Bose Customer support
Sorry Bose, strike three you are out.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing. Not comfortable, clumsy fit. Cannot wear these buds for any length of time.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Steve,
We're saddened that you don't find the fit that good. We have a guide here https://bose.life/3u75VrP on how to get a great fit. Please reach out to us as well https://bose.life/38DNELy if you need to order additional ear tip sizes mentioned in the guide.
Nic - Bose Customer Support
Meh, try another brand
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible call functionality with Apple products. The sound was a bit of a let down from Bose.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great Noise Cancelling Earbuds
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say about these? Bose does it again with quality. These are extremely well made earbuds; very sleek and sturdy. Like what comes to be expected with Bose, the sound quality. Bose delivers again with that - the noise cancelling feature is amazing and the sound quality is superior. I've used them for listening to music and for several phone calls and they are my favorite by far. The only con that I can think about is that, well they are very well made, they seem a bit bulky/heavy-weighted for ear buds. I had difficulty keeping them in my ear if I moved around much, something that made me very cautious about wearing there anyway outside of the house. It could be my ears but I couldn't get them to stay in whenever I walked around. It was kind of a bummer for me because I was really hoping that I would be able to use them while working out. Overall, they are absolutely great and well worth the money.
I would recommend this to a friend one ear down 5 months in
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one ear stopped working 5 months in very very disappointing
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there,
I'm sorry to hear that you are experiencing some issues with your QC Earbuds.
We would love to help you with this issue, though we may need some additional information. I would recommend following the instructions outlined here: https://bose.life/35rQykt. If they do not improve your issue, please do reach out to the team here: https://bose.life/3G44OfT, so we can support you further.
Thanks!
Kerri - Bose Customer Support
Defective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 2 weeks in the Bluetooth connectivity is really bad. Hope mine is just defective.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, if you're having issues with trouble with the Bluetooth connection. Please check here https://bose.life/3HBzjLp for tips getting a great connection.
All our products have lifetime technical support & 1-year warranty. Please reach out to us here https://bose.life/3mTIvTo.
-Nic Bose Customer Support
Bose poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They no longer work, suddenly stopped work, bad quality
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Armando.
Sorry to hear that your earbuds stopped working. There are many steps to troubleshoot an issue if we can pinpoint exactly what is wrong with it. We would like to help you with this. Please contact our team through this page. https://bose.life/33pK2K8.
Marvin - Bose Customer Support
- Pros mentioned:Fit, Sound quality
Great ear buds!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding earbuds that actually stay in my ears while working out. The noise canceling is top notch. If you are thinking about purchasing these and are in the fence….take the leap….well worth the money.
I would recommend this to a friend These are uncomfortable. Buy the next version, II.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Run and buy the new version quick and leave these on the shelf!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
Thank you for posting. Sorry to hear that you find the QC earbuds uncomfortable. Every surface that touches your ear is made of soft silicone — not hard plastic. An umbrella-shaped nozzle spreads pressure evenly across your ear for comfort, stability, and passive noise blocking. Please refer to this page on how to wear and adjust it. https://bose.life/3TmB30w. If you have questions in the future, reach out to us here. https://bose.life/3BzXXfd. We would love to help.
Marvin - Bose Customer Support
Not worth the money.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. One earpiece stopped working 30 days after purchase.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, that is unusual to hear that an ear piece has stopped working on the Quietcomfort earbuds. I would recommend you follow guidance here https://bose.life/3nGRDLf to resolve this issue.
Thanks
Matt - Customer Support
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t fit my ears very disappointed with this incredible product
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for reaching out. If you have tried all sizes included the box, please reach out to our support team who will have additional sizes available: https://bose.life/3nTDo5H
Liam - Bose Customer Support
horrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they work for a few months and than nothing .. i need a replacement
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I am sorry to hear that your QC earbuds are no longer working. If you need any assistance with troubleshooting or services, be sure to contact our technical support teams and they will be more than happy to help. You can find their contact information here: https://bose.life/3nQWauC.
Liam - Bose Customer support
Get the protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One ear stopped working after the 15 days to return them. So had to eat the money for them.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey Shelley,
I'm sorry to hear that you are experiencing some issues with your Quiet Comfort Earbuds.
We would be more than happy to help you with your issue but would need some additional information. Therefore, I would recommend that you reach out to us using the link here: https://bose.life/2VfC8P4. We will do all we can for you.
Thanks!
Kerri - Bose Customer Support
Not the best buds I've purchased.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They aren't all it's cracked up to be. Difficult to use. After 1 week I'm going to return them.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi there, I am sorry to hear you want to return your buds. If you still have them, I would love to help. We have an extensive guide here https://bose.life/2Nw30a1 that should help, and we are always on hand using our social channels and the 'Contact us' button at the bottom of that page. We are happy to help if you need us.
Tori Mae - Bose Customer Support
Bose???!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BAD PRODUCT!!as if it is not an original bose product but a fake
No, I would not recommend this to a friendDo not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why is it so complicated to pair to my phone it shouldn’t be that hard
No, I would not recommend this to a friendDead on arrival
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken on arrival. One dead earbud. Would not recommend.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Kurt.
Thank you for posting. Sorry to hear about an earbud not powering on upon receiving it. Please follow the steps here to address the issue. https://bose.life/3xGvj9U. If the issue persists after trying all the steps, please have it replaced. If you need further help, please reach out to us here. https://bose.life/3BzXXfd. We would love to hear from you.
Marvin - Bose Customer
Not all headphones are created equal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have different ears they will not fit . Not all headphones are created equal
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello there, we are sorry to read that you wasn't satisfied with your purchase due to the way the earbuds fit.
Our guide here https://bose.life/35DWLqN will ensure that you find the perfect fit and fall in love with the earbuds.
Jack - Bose Customer Support
Don't waste your time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound. No bass hardly decent sound. Go for the Sennheiser momentum true wireless 2
No, I would not recommend this to a friend