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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 5,115 reviews
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't stay in your ear. Cant buy just one. The 3 year plan doesn't cover losing one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total trash. Buy the cheaper Bose. Worst no cancelling I've ever had.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, Really bad experience. Impolite staff. I don’t want to return again. Thank you

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy not worth the money at all please pick something else

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi JayJay,
      Sorry to hear that the earbuds did not meet your expectations. If you would like to reach out to your local service team, we will happily look into these concerns with you.

      Tegan - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Left peace stops charging

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left peace stops charging issue :( Ridiculous Ridiculous

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Adam, I am sorry you are facing trouble with charging.

      Please contact us at https://bose.life/3nTDo5H. We would be happy to help.

      Liam - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Bose quiet earbuds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 3 months really disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bringing it back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poorly designed. No understandable directions. Bring it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best anymore

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed with bosse I reared them come it is not worth having them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after a week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a week sent it to Bose for fixing it but better than AirPods

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello,

      Thanks for reaching out, sorry to hear that you have had this experience, I can understand why this is disappointing.

      Thanks for reaching out to your local Bose product support team, we will get your replacements to you shortly.

      Kind regards,
      Tegan - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Super disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We return them we couldn’t get them to work as the instructions stated they would.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds started messing up after a day of use. Very disappointed in Brody the

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello! Sorry to hear you are having issues with your new headphones. We would happily assist you with any problems that you are having. Please contact our support team for further help https://bose.life/2QPKafT.

      Liam – Bose customer support bose

  • Rated 1 out of 5 stars

    two thumbs down

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experience multiple problems with these earbuds

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I'm sorry to hear about your experience, I recommend contacting our technical support teams who would be more than happy to assist you. You can find their contact information here: https://bose.life/3MASHue

      Liam - Bose Customer support bose

  • Rated 1 out of 5 stars

    Bose ear plugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurt my ears after 30 minutes use... its very uncomfortable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Eat buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not fit my ears. They kept falling out and I had to return them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective piece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left piece isn’t charging. It’s been just a month.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! You can find troubleshooting for charging issues at https://bose.life/3ilcilI. If this doesn't help, please reach out to us at https://bose.life/38Q1vZs so we can look into things further with you. Sam - Bose Customer Support bose

  • Rated 1 out of 5 stars

    B s quality for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Messed up out the box.. 2nd pair in less then a yr

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    too bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too bulky for tiny adult ears. was really heavy, like too heavy

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi there, we're sorry to hear that you wasn't satisfied with your earbuds due to the design.

      With the correct fit you won't notice the small 18.8g of weight, you can see how to achieve this here https://bose.life/35DWLqN.

      Jack - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side stopped working and only had it for a month

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there!
      I'm sorry to hear that you are experiencing some issues with your QC Earbuds. We would love to help you with this! We encourage you to reach out to our team using the contact details here: https://bose.life/3syK4Z0, so we can assist you.
      Thanks!
      Kerri - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Earbud saga

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurts ears doesn’t read text. Should of returned them.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Noise Cancelling Wireless Earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort Earbuds are excellent. When you first open the package, you can tell right away that these are a high-quality set of earbuds. The earbuds come in a case that is used to store and charge the earbuds. The case has magnets to keep the earbuds securely in place. You can use the included short USB cable, or a Qi wireless charger to charge the case. Battery life is good at 6 hours, once fully charged. Once depleted, they charge quickly through the case. The earbuds were easy to setup and customize through the Bose Music app. There are some helpful hints and tips in the app on how to get the most out of the earbuds. There is also an animation in the app that details how to wear the earbuds. It takes some getting used to when you put them in your ears for the first few times. You will have to insert and rotate them, so that they fit tightly and form a seal to minimize background noise. The earbuds come with three different size tips for various size ears. They come with the medium size ear tips already attached, and, after following the animation in the app on how to wear them, they fit my ears perfectly. Once in place, the earbuds are comfortable and have not come loose during my workouts or outdoor activities. It is nice that the earbuds are water resistant, so that I don’t have to worry about wearing them in the rain or while exercising. I have several pair of earbuds, but this is my first set of noise cancelling wireless earbuds. Noise cancelling is important because I like to listen to music while working out and mowing my grass, and I want to minimize the surrounding noise. The noise cancelling of these earbuds was found to be excellent. The sound quality is also excellent. You can hear all of the details in the music with good bass for a set of earbuds. I would like to see the inclusion of a sound equalizer in the Bose Music app, so the sound can be tweaked and bass/treble adjusted. There is touch control on each one of the ear buds and it has worked without any problems. I have the left earbud customized to skip to the next music track, but you can also set it to hear the remaining battery level of the earbuds. Phone calls were clear, and people had no problem hearing or understanding me on the other end. It was easy to answer a call either through the phone or just by double tapping the right earbud. As I said at the start of this review, the Bose QuietComfort Earbuds are excellent. They are comfortable. They sound great and have good noise cancelling performance. They are currently my go-to set of earbuds. Highly recommended.

    I would recommend this to a friend