Customer Ratings & Reviews
- Model:
- 831262-0030
- SKU:
- 6471290
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.
This summary was generated by AI based on customer reviews.
Not built to last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these for a few years now, and they just quit on me today out of nowhere despite being treated well and maintained the entire time I've had them. Bose has 0 way to repair them, no more stores in the US, no actual customer service that isn't a robot, and the only thing you can do once they die is send your pair and buy an entirely different refurbished pair at a small discount. Only to repeat the cycle when your next pair bites the dust in, what? A week? A month? A year? I've had other bose products last longer than these and are still going to this day. What gives here? So now I'm just out a pair of headphones with the only option to throw a couple hundred dollars at the problem. I'd have been more recepetive if there was ANY other option to repair them or a single human being. But as it stands bose's stance is "get bent, pay more for our poor quality product that'll die in a year." Just avoid these, they're not worth that 250 dollar price tag, the warranty is just long enough for your earbuds to die, and they barely block sound. Go throw your hard earned money at sony.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for reaching out. I am sorry to hear that your earbuds has stopped working. Due to the small size of the earbuds, we are unable to repair them and instead replace them in the event that there is an issue. If they are in warranty, the repair would happen free of charge. For these earbuds, we actually upgrade them to the next model as part of the exchange, not a refurbished pair. I am surprised you have been getting automated responses, we have many ways to get in contact with the customer support team. You can reach out to them via Social Media (Facebook, Instagram, Twitter) Or visit the contact us page here: https://bose.life/3nTDo5H
We very much look forward to hearing from you and I am certain we can help
Liam - Bose Customer Support
- Pros mentioned:Sound quality
Love the noise cancellation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being able to setup profiles with varied layers of noise cancellation based on the environment is probably my favorite feature.
I would recommend this to a friend - Pros mentioned:Sound quality
Definitely worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds on the market! Depending on the settings though you will lose some clarity at higher volumes. Noise canceling is definitely out of this world.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose Quite Comfort earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got my New Quite Comfort earbuds and I'm Extremely Please. Great fit and Sound Quality. The Noise Canceling is Great. I have a pair of UE-1 EARBUDS and the Bose are Better.
I would recommend this to a friend - Pros mentioned:Sound quality
Keep falling out.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so incredibly disappointed that these great sounding earbuds just won't fit. None on the 3 predetermined sizes will keep the ear bud from falling out of my left ear. I am guessing I need a size 2-1/2. If they won't stay put, they are pretty useless!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there,
I'm glad to see you enjoy the great sound of the earbuds. I'd recommend following out guide here https://bose.life/3WLtT98 to make sure you get the best fit. You can also contact us https://bose.life/contact if you need help order our alternative sized fit kit.
Nic - Bose Customer Support
- Pros mentioned:Sound quality
Sound good, need find feature
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound good, would be nice to have find feature especially when you dropped them in flight
I would recommend this to a friend - Pros mentioned:Sound quality
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Bose products and could not wait to try these out. Let me start with the sound quality - perfect Bose sound with amazing noise cancelling. Now, the whole comfort part … these are terribly uncomfortable, actually made my ears hurt. I tried all the different size buds, no better. I think they’re just too bulky. I returned mine
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey Jenn,
I'm so glad to hear that you are enjoying the sound quality of the QC Earbuds!
I'm sorry that you found them uncomfortable which lead you to return them. We do have a really great article here: https://bose.life/2ZkqqoY, which explains how to wear the earbuds for a more comfortable and stable fit.
Thanks!
Kerri - Bose Customer Support
- Pros mentioned:Sound quality
Good sound, not a perfect fit on ears
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality, but the rubber wing tip at the top slip out of my ears
I would recommend this to a friend - Pros mentioned:Sound quality
Abysmal Customer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been a big Bose fan for years now, but I've found the customer service is nothing like it used to be. I enjoyed these headphones for the first 6 hours. The noise cancelling and sound were great, though still a bit on the bulky side. When I went to charge the case, it failed to take a charge, even on different USB-C chargers. The employees working the call center/chat line seem to be contracted out and fairly disconnected with the company itself (can only provide standard responses and resolutions). After days of trying to get a hold of someone in customer service (I think they were having issues with their computers for a bit), I finally spoke to someone. They said they would expedite the return of a new product in a few days once they received mine. This was in early October. I reached out to them today and they told me they would ship me a new pair November 24th. Given this customer experience, I would highly recommend buying through best buy rather than Bose if you choose to go with these.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello JG, thanks for being a loyal Bose customer. This is highly unusual and I would love to help you to get this resolved. The steps here https://bose.life/346nmwf should help with your issue. In the meantime, you can reach us via phone, text, and social media and we would love to see what we can do to make this right for you.
Tori Mae - Bose Customer Service
- Pros mentioned:Sound quality
Better off with airpods if you have iphone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Currently lost my earbuds and cant find them the app says they have to be on in order to find them which is pointless. Airpods will already be on the “find my” app .I guess bose wants you to tape a airtag on theirs. Besides that they work great
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Great sound, fit not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and noise canceling is great… the fit isn’t the best but I like them!
I would recommend this to a friend - Pros mentioned:Sound quality
Great Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a great product… I am very pleased with this purchase; a quality product at a very fair price!
I would recommend this to a friend - Pros mentioned:Fit
Great sound and fit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphone purchase I made in a while. Definitely does it’s job and fits perfectly.
I would recommend this to a friend - Pros mentioned:Sound quality
Cant beat Bose
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best ever as usual. i love Bose products. noice cancellation is amazing sound is awesome. and they stay in the ear good
I would recommend this to a friend failed after 14 mo.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sound good and fit good. The right bud failed after 14 mo.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Dennis, I am glad you enjoy the fit and sound quality of the QuietComfort earbuds. If you need any assistance or support, please reach out to our technical support team, who will be happy to assist you further. You can find their contact information here: https://bose.life/3ZYlfEh.
Liam - Bose Customer support
- Pros mentioned:Sound quality
Quality performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with these Bose Quiet Comfort ear buds. The sound quality is awesome!!
I would recommend this to a friend - Pros mentioned:Sound quality
Bose QC earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a Bose earbuds after I lost my Bose ear peace, I like the Bose quit comfort earbuds.
I would recommend this to a friend - Pros mentioned:Sound quality
Bose
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds ever! I only buy from Best Buy. I look forward to buying the S22 in about 30days.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling aspect was great for flying allowing me to relax.
I would recommend this to a friend - Pros mentioned:Sound quality
New Bose earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. My husband lost his previous bose ear buds.. he says the noise cancelation on these are excellent.
I would recommend this to a friend