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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 5,115 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE them!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise cancelling buds ever! Nice to have “aware” & “quiet” option

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, very clear and no background noise. Not disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound love it and I trust on Bose music sound from past 12 yers

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Considering buying the Bose QC Earbuds? Read this.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for a few months and here are some of the things I've taken away: 1. Good noise canceling, but sometimes too much. Made me sick after wearing for too long. 2. When you pull the left out, the right will still remain in noise-canceling, which also kind of made me sick. Wish they would stop noise-canceling when at least one is pulled out. 3. You can only program the left side of the earbud. You do not have the option to play forward and backward with songs; you can only choose one. 4. The Bluetooth connection only works with the right earbud, Sadly, I lost the right side so now the whole thing is worthless. Hope this helps others. Would not recommend it; there are better out there.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey There,
      I'm sorry to hear that you are experiencing some issues with Bluetooth on your QC Earbuds.
      I would recommend that you try clearing the pairing list. You can do this by following the instructions outlined here: https://bose.life/3l5HMgV.
      If this is unsuccessful, we encourage you to reach out to us using the contact details here: https://bose.life/3DM0lOl, so we can assist you further.
      Thanks!
      Kerri - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect. The noise cancellation is on point. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    SC Music Lover

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra nice and super comfortable. Bose out themselves with these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to connect, love that they’re noise cancelling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose QuietComfort Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product lives up to the Bose name. The Noise cancelling works excellently

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bose QC est buds. Noise cancelling does not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the first set as the noise cancelling did not work. It did not work on the second set. I can only presume I'm doing something wrong. I have Bose headphones which noise cancel well so I know what I'm looking for. The app is dreadful. Getting into the ear bud box is too fiddly. I talked to someone on a flight who had them in and, guess what, noise cancelling on his didn't work. Now have a pair of $60 buds with noise cancelling that work well. Don't buy.......is all hype or setting them up is an issue. Would put on Ebay as barely used but couldn't lie that they work. Generally rubbish.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, the QC earbuds have industry leading noise cancelling. This is unusual to hear that the noise cancelling has not been working for you.
      You can find guidance here bose.life/3CgWee8 to ensure your noise-cancellation works perfectly.
      If you need any further assistance, please reach out to us directly at https://bose.life/3kp6LLF and we would love to help.
      Thanks, Matt - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I have had the iPods now I tried the Bose which so

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the iPods now I tried the Bose which sounds a whole lot better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Their ok. Nothing special for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok. Price is high. They don’t automatically connect when you have a call coming in. Have to take 2 steps to do so . Was going to return just for that reason. They do have good sound but that’s the only pro for me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am pleased to hear that you feel the sound is good on the Quietcomfort Earbuds. To accept a call on the earbuds you can double-tap the right earbud. To decline, you can touch and hold the earbud. This ensures control over your incoming calls but avoids the need to use your phone. Before you return them you can find guidance on how to use the touch controls here https://bose.life/3qAz2CD Thanks, Matt - Bose Customer Service bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise canceling Quiet Comfort Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love these headphones! Best headphones I have ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Bose earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love love these earbuds the base and clarity is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    QuietConfort Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, charging on the box is a great feature

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound. not intuitive to use. sound blocking feature works well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buy is a Best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome awesome awesome. Great sound. Great fit! Bose is the best!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds would definitely recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boom Boom

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, great size, top of line for me. Thank You

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Different shape on earbud vs. Bose 20

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these at Best Buy as an upgrade to the Bose 20 I already had. They work well, but the shape of the earbuds is not the same as the 20's. I could not get a good fit on my right ear. Normally, I would have tried before I bought, but didn't want to with Covid. I had to return them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Noise cancellation in ear headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise canceling in ear headphones. Worth the price .

    I would recommend this to a friend