Customer Ratings & Reviews
- Model:
- 831262-0030
- SKU:
- 6471290
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound amazing, pretty much expected from this brand
I would recommend this to a friend - Pros mentioned:Sound quality
Not business friendly when skiing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for skiing and doing business or using them under your helmet, hard to communicate with Siri unless you speak directly to your phone, the sound is killer but not business-friendly like AirPods pro.
No, I would not recommend this to a friend Disable touch function
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There great but the only thing I can’t figure out is I mostly wear to the gym but I want to disable the Siri function and the stop and play on them seems to always hit my hoodie and the controls go crazy
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great Noise Canceling Earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much better noise canceling earbuds than my Sony pair.
I would recommend this to a friend - Pros mentioned:Sound quality
Good noise cancellation but average call quality!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this bud has Good noise cancellation but average call quality. the design is not the best. The sound is good as usual from Bose but doesn't worth the Hype or the price!
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey, it's really great to hear you're enjoying the noise cancellation.
It's a shame you're not experiencing the best call quality. If you're finding the receiving end of the call is bad quality, check out these steps - https://bose.life/3aJaten. Alternatively, if the person on the other end of your call is complaining about poor quality, take a look at these helpful steps - https://bose.life/3xruFLC.
I hope this helps!
Charlotte - Bose Customer Support
- Pros mentioned:Sound quality
Won't stay in my ears
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing! I am a track runner and I can't get them to stay in my ears. I tried all three sizes. I watched the videos on how to property place them in my ears. I actually own the old bose sounsport and those actually stay for a few laps. Regretfully, I will return them.
No, I would not recommend this to a friend Bose sports stink
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had product for a few months. The left earbuds don’t work. They are been a pain in my Kiester .
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Bill,
Sorry to hear you've had issues with the left earbud not working. We'd recommend getting in touch with us so we can run through some troubleshooting steps to see why this is happening. Remember you get a one-year warranty with Bose so if there's a problem, we can look into service options with you. To get in touch visit: https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
Endless loop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never cane close to finding auppodt. My bose warbuds stopped worling and none if the reaet options worked. Cannot het help from anyone.
No, I would not recommend this to a friend- Pros mentioned:Bass, Sound quality
Trashy Earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I literally just got these earbuds and not satisfied at all. The noise canceling and the bass in these are the only pros. The cons are overall all trash. I am sticking to my Galaxy Buds+ for my Note 10+. I don't recommend these Bose Quietcomfort earbuds at all. I be darn if I pay 300 dollars for these
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello, I am glad to hear you enjoy the bass and noise cancellation. I am sorry that you are having issues with the headphones. We have a wide range of troubleshooting on our website here https://bose.life/2Nw30a1. If you would like to fix a specific issue, give us a call and we would love to help.
Tori Mae - Bose Customer Support
- Pros mentioned:Sound quality
Right earbud broke within a month
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.About 1 month after I bought these, the right earbud started having a static/muffling noise. Another months after, the right one started making a screeching noice and any bass, made the sound quality awful. This wasn't from ware and tear, they just basically sucked from the start. I wanted noise cancelling headphones that were good quality long term and comfortable. Yet I got the opposite. These hurt your ears once you have them in for so long. The only thing nice is the noise cancelling level control, that's about it. They would be getting a bit better of a review if they were far cheaper, but spending $270 on earbuds that started malfunctioning within a month, that aren't that comfortable, is truly a waste of money. Go get a different brand
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi.
Thank you for your post. Sorry to hear about the static/muffling noise with your headphones. I have looked into this for you.
To address the issue, please turn off In-ear detection.
It's possible that a sharp, high-pitched sound could trigger the noise cancelling to feedback or chirp/squeak for a short moment. To enable/disable in-ear detection features, use the Bose Music app. You can access these options from the Settings menu.
Ez - Bose Customer Support
Excellent quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These fit nicely, are comfortable to wear, lightweight, with excellent sound quality, and gorgeous in color. I’m very pleased this purchase.
I would recommend this to a friendOuch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds worked great for the week that I owned them. The earbud fell from my ear on a construction job. Fell through the floor. Fell down a shaft, never to be found.
No, I would not recommend this to a friendCan you talk out left ear
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does the ear bugs allow you to talk on phone with left ear
I would recommend this to a friendBrand response from Bose Support
Posted .The QC earbuds run through the right earbud as this earbud houses the main components for calls and Bluetooth connections. If you need any assistance or wish to see help, please contact our technical support team, who will be happy to help: https://bose.life/3ZYlfEh.
Liam - Bose Customer support
- Pros mentioned:Sound quality
Bose needs improving
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very disappointed with these wireless earbuds especially spending up to $250. I thought these earbuds could work independently, but without the right earbud the left one can’t work by itself. But other than that the quality sound is good.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Joey,
We know there are times when you want to use just one of your earbuds. You can now use either the left or right earbud for listening and calls with Independent Single-Bud Use. This new feature lets you seamlessly switch between your earbuds, and if one earbud runs out of battery life or disconnects from Bluetooth®, you can continue listening with the other earbud without interruption. To access Independent Single-Bud Use, make sure the software on your QuietComfort® Earbuds II is up to date.
Thanks,
Charlotte - Bose Customer Support
Sounds fantastic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy my earbuds. It helps me relax after a hard days work
I would recommend this to a friendLong Bose user
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, but not as good as my wired Bose IE2's. Takes higher volume setting to get same 'loudness' as my old Bose earbuds which are wired not wireless which means you are burning more power for the same performance eating into battery life. My old wired Bose seems to sound clearer.
No, I would not recommend this to a friendFall out of ear.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are very disappointing, first, they fall out of the ear with ease, Second, the (r) earbud is the only one with the mic, if that one is dead you cannot use the (L) to talk. They were a present from my wife and frankly, not worth the value.
No, I would not recommend this to a friendGreat product!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its amazing how much you miss when your not wearing them. I only hope when i'm ready for heaing aids they sound this good.
I would recommend this to a friend- Cons mentioned:Price, Volume
Do not buy these
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound quality. Volume would cut in and out, sound would crackle. People I called also said the audio they received was sub par. Futhermore, these things are way overpriced for such a poor product.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi! These earbuds boast a wireless Bluetooth range of 33ft, so be sure to stay within this to avoid audio cutouts or degradation. I'd recommend clearing the pairing history of your buds and trying a product reset to clear any underlying minor issues. Please reach out to Bose directly at https://bose.life/38Q1vZs if you continue to have difficulties so we can put things right!
Jays
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my Son for Christmas. He was excited to get such a gift. He read all the literature and when he was charging them up the left was wasnt taking a charge. So today he will be takikg them back and exchanging for another pair. Pray they have them in stock
I would recommend this to a friendBrand response from Bose Support
Posted .I'm glad to hear that your son was excited to try the QuietComfort earbuds. Sorry to hear that the left earbud is not charging correctly. I would recommend that you try some of the troubleshooting steps found here: https://bose.life/3esb99k. I'd advise that you try the resetting your product steps that can be viewed here: https://bose.life/3sDw7uv.
If you still want to exchange them, you can always reach out to our technical support teams and they can assist you further, contact information can be seen here: https://bose.life/3HaRSFQ.
Liam - Bose customer support.