Customer Ratings & Reviews

My son absolutely loves this set. The best that he has ever had

I wanted like these so much! I own several pairs od head buds. Including Samsung, jabra, beats, and bose. These seemed like thw best of both worlds. Great sound and alot.smaller that their predecessor. Unfortunately, they just wont stay in the ear. Tried all three sizes of the ear adapters, but they just wont seal or stay in. Within about 5 minutes, my ear was hurting. I made it to the parking lot and went back into the store to exchange them. I also didnlike the lack of sound adjustment. I know Bose is great but i feel like i should bw able to taylor them to my preferences.

I love them, but what I don’t like is I cannot register my product because Bose doesn’t recognize my serial number. Makes me think they are or could be counterfeit

Purchased as a gift. The recipient loved them and recommends it to anyone interested.

Product did not work from day 1, The left side won't sync or play music. Tried rebooting and doing everything specified on internet, eventually had to return the product.

never tried bose before, so it was nice to tried them and the didn't disappoint

Don't wasted your money. Only used it for a few times and now it's blinking red and white. So expensive for poor quality.

This was a gift to my husband and he absolutely loves it!

After my $18 Anker earphones finally kicked the bucket from 5+ years of heavy use, I decided to give myself a nice ugrade...or so I thought. After giving myself several months of use to give these a chance, I can say that there are so many things I don't like about these. 1) they do not stay in well, and not just when running. Sometimes they fall out when I am just sitting still. 2) They aren't very functional. The problem with anything designed by millennials is that love technology over function. Every time one starts falling out of my ear, I push it back in...but because I touched it, it either skips a song, stops playing, or does something else I don't want depending on which side I touched. Furthermore, sometimes I double tap it to skip a song and it doesn't recognize both of my touches, so it either stops playing thinking I only tapped once or does nothing at all. What's wrong with a few good ol' fashioned buttons?...one to stop/play, one for skipping songs, and maybe one for volume...or leave volume to the phone? Buttons always work, and don't make the headphones cost so much because of useless technology. 3) the bluetooth keeps disconnecting on me. Seriously, my $18 Anker headphones kept a connection better than these! 4) They sound only slightly better than my Anker headphones for more than 15 times the price. My opinion, save a fortune and be happier with the results by buying a pair of Anker headphones or something else. Oh, and Bose should really come up with a compatible ear-hook attachment that can be added to these for runners.

Match prices good customer service and fast shipping

Just bought them 2 days ago, but out of the box I noticed static noise in the left earbud, this was before even pairing them with my Android phone so I completed that and played some music from Spotify but I could still hear the static/crackling sound in the left ear. If I increase the volume on the music or play a very saturated song (rock, metal) I can't hear it but still there, you can still hear it if there is a pause or clean section in a song. I did updated the firmware hoping that will fix the issue but that didn't corrected this, I tried disabling the ANC as well and testing other ANC modes but that didn't worked either, I even reseted the earbuds again a couple of times but the issue still present. I did tested them with my MacBook Pro 2019 too but the issue doesn't go away, without being paired is present. I will try to exchange or return them next weekend, other than that annoying and unfortunate issue these earbuds are great.

The new in ear "StayHear™ Max tips" just don't work for me. I've had the Bose SoundSport Free for years and absolutely LOVED them. I also own the Bose Quiet comfort over the ear headphones. What I'm saying is I'm a Bose fan. These new earbud tips are unwearable. Spent a week and watched tutorials to make sure I was wearing properly in my ear. Mediums to small. Large too big. Constant falling out. Sound-awesome. Interactivity of earbud controls-perfect. Fit-absolutely terrible.

Failed just after 2 yrs. Famous red LED blinking problem that reported by many. Not buying Bose anymore.

Product is excellent when they work, when there is a problem Bose is of no help or service.

I am not happy with my purchase, I regretted this purchase

Right side failed on 2nd use, after I boarded a flight. Right ear won't power up, won't charge or light up in case. Dead right side means left side won't pair either. Very frustating. When it did work initially, noise cancellarion felt a little better than Sony WF-1000XM4.

I would give negative stars if I could. This is by far the worst electronic purchase I’ve ever made. I’ve had the headphones for less than a year and Bose have already had to replace them for me 3 times. I literally ONLY use them to take Zoom calls. Never work out in them or go for walks or anything that could result in an accident and they keep breaking. THREE times one of the earbuds would just stop working for no reason, despite me handling them very gently. They’re still under warranty but sending them back is a hassle and I have to wait 2-3 weeks for a replacement during which time I’m without headphones. I can’t believe I paid almost $300 for them. Will never purchase Bose headphones ever again.

Right earphone does not fit snug, it falls out!!!!

Too many times these earphones would not pair to my iphone 14. Not worth it. They sound great but very inconvenient.

Im shocked at the positive reviews for this product. These buds are trash. Im very disappointed in BoSe. There is a very noticeable crackin sound if u dont have the earbuds in the perfect fit for ur ear. On my first pair i noticed this right away and thought the product was defective, especially considering it was Bose. I returned them and to my disappointment, this is how the earbuds are. Also, call quality is trash. The audio is to low to the point u almost cant hear the other person. For $279 this is unacceptable and definitely getting returned. I will say, once u mess around with it a few minutes and get the "right" seal the sound is good. But by then, my ear is usually sore from all the twisting. Again, for almost $300 this is unacceptable.