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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 5,115 reviews
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Love my QC earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting battery life and extremely comfortable. The battery case is fast charging for the earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound, great battery, nice anc.. just kinda bulky!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, excellent noise canceling, comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Adjustable noise cancelling a plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you can control the noise canceling level. The earphones fit nice and snug.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and wind noise is cancelled when on a phone call battery life is excellent totally satisfied

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bose you can do better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got these I thought I hit the jackpot but no. Bose should know better than this. Noise canceling is not on par with others and the sound software and hardware let me down. Also, they are just big in the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Great sound. Crappy fit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so the active noise cancelling feature is amazing. It really does drown out sounds. And the clarity is top notch. My complaint is fit. I tried all 3 tips included and the bose buds don't stay in my ear. The charging case is kinda large but the battery life is great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are comfortable and stay in place while I am active. Charging is easy the sound is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente product, great features like quiet and aware. They don’t fall.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. They stay in my ears unlike airpods pro and sound amazing. Don't regret this purchase :)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    By far best true wireless you can get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing, so comfortable and the adjustable noise cancellation is very handy, I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 1 out of 5 stars

    Left earbud white noise/buzz issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really, really wanted to like this product. You read about Bose when you search online for the best wireless, noise-canceling headphones, and they all say how it's one of the best. Unfortunately, as the title says, this device has this noticeable buzz/white noise sound that comes through the left earbud after using them a short while. I originally planned to buy & keep 2 of these because I always on my laptop & iPhone, whether it's to play computer games, listen to music, watch YouTube videos, and so on. And I figured I wouldn't run into battery issues if I had more than one. But both times, that left earbud ruined things for me. On one pair (the one I used w/ my laptop), there would be a constant buzz whether or not I was watching something. Was it incredibly loud? No, but sooner or later you get sick of it since...well, these earbuds are one of the most expensive wireless, noise-cancelling earbuds on the market. So, obviously, you'd expect them to be near perfect while you use them! As for the other pair that I used w/ my iPhone, the buzz wasn't there if you were listening to music...but, you still heard it when you watched videos. Another issue is the sound quality. Compared to Apple Airpods & Sony WF-1000XM4, which sound great, these earbuds had a... I'm not even sure how I'd describe it. Muddy, unclear? I'd be listening to a song and be thinking, "the singer has a higher voice than this, it's missing her usual brightness." It's like Bose skimped out on the high notes (or treble). As for the positives, the earbuds feel really nice when you put them in (especially the first time). And they probably have the best passive noise-cancellation, in that they naturally plug up your ears and are snug. The active noise-cancelling might also better than those in other headphones. However, I can't really judge this fairly because I came into this thinking that ANC = blocking out literally every big & annoying noise other than what you're listening to, when it apparently means blocking out noise ONLY when music/whatever is playing at the same time. You figure there'd be better technology out there at blocking out nearly all noises out there. The sort of "noise-cancelling" in earbuds these days seems to be from technology that's been around for at least 10 years, but I'm no expert. At the end of the day, you'll end up returning these after a couple of weeks if you buy them. It's too bad.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Cy.
      Sorry to hear that you are facing issues with your QuietComfort earbuds. Let us address them one by one.
      - Buzz/white noise sound that comes through the left earbud. This can be resolved by resetting your earbuds. The steps are on this page. https://bose.life/3nccnue. Also, try disconnecting wireless devices connected to the computer.
      Wireless devices, such as a mouse or keyboard can cause radio frequency and bandwidth interference with audio on Bluetooth devices. Try disconnecting wireless devices to see if it improves.
      - Sound quality. The EQ settings of your Bluetooth device can affect the sound. On the device, try setting the EQ to "off" or "flat" and disabling any other sound playback adjustments (i.e. loudness, compression, reverb, etc.). These settings are commonly found in the device's audio settings or in the settings of the app being used to play audio.
      If you will be requiring further assistance, please contact our team on this page. https://bose.life/33pK2K8.
      Marvin - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great noise canceling and sound quality. Super comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Black ops

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connectivity to my phone is great and the sound quality is awesome they lock in the ear pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose does it yet again!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, it’s ALL about BOSE. I do love the noise canceling feature. I only gave it 4 stars because I have to keep adjusting the buds in my ears, as the ear hook part pops out of my ears—and then it just maybe my ear shape. Please don’t be discouraged by my review, because they are excellent in ever other way. You will be truly happy with your purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance , long battery life. Sound is impressive as is noise cancelling .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the base and overall sound of the headphones. Also very comfortable fit.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds Blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound as expected and nice snug fit in ear. Like the diff color options.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just really happy with these. The noise cancelling is way better than I expected, was really getting for the sound and would take whatever noise cancelling I could get. So I was very pleasantly surprised. Love the Qi charging feature for the case, so no wires! Recommend to anyone. Getting in your ear takes a bit of practice, I don't think it's intuitive how to place them for best fit and passive noise reduction, but once you find it it's all good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    noise cancelling good - connectivity is glitchy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 stars are for the noise cancelling only - its pretty cool how it cancels out ambient noise. The connectivity sucks. Too glitchy. During web conferences (MS teams and Google Meet), if 2 people are talking at the same time, you hear nothing. When you disconnect them and use your computer speakers, they randomly re-connect without you even touching them or having them in your ears, muting the computer speakers you are using to listen because your headphones suck. I have been using and recommending Bose products for years - I do not recommend these. I expected a LOT better for $280.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello, I am so glad that you are enjoying the noise cancellation from your new headphones. I am sorry to hear you are having some connectivity issues. Let's get them fixed for you. The steps here https://bose.life/2RzsTrr will fix any connection issues. However, if you need further assistance, please do reach out to us via our website as we would love to hear from you.

      Tori Mae - Bose Customer Support bose