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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 5,115 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Great Sound when they work - Planned Obsolesce

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are awesome when they work. They are great for airplanes and removing noises around you. However I bought 4 pairs over the last year for myself and 2 other people. The first pair was on the charger and started smoking and burned up the cable tip and case. They were refurbished and only lasted about 4 months, so had to pay full price for a replacement. Bose said the warranty was only good for 90 days. Ok Lesson learned. The second pair was was bought August 13, 2021. Loved them, excellent sound quality, sometimes had issues to reconnect, but got through those issues until the last two weeks. I have not been able to connect them to any Bluetooth. I have reset them, I have connected to btu.bose, updated the software, but still no luck. I go to Bose's website and file a tech support claim, well just my luck. The warranty has expired and so I have to pay to replace them at my cost. I also noticed the new model just came out. So Lesson learned. These headphones are perfectly equipped to barely get through the warranty. So if the headphones are only going to be good for a year of less, say so. This pair is going into the trash and will not replace them at my cost. The third pair have not been used extensively, but always seem to be a connection issue and I need to get them from my wife and reset them and go through the trouble shooting. There is only two months left on the warranty, so it might be a mute point. Probably need to just go back to over the ear muffs for teleconferences.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi,

      I'm glad that you enjoy these earbuds, but I'm sorry that you've faced multiple issues.

      Firstly, the smoking and burning issue is a serious concern and we'd love to for you to contact us again to discuss this further. The warranty period is 1-year from your date of purchase. 90-days is just the return period.

      In terms of the connectivity issues, I appreciate you going through the troubleshooting. We'd love to help you further if you contact our customer support. - https://www.bose.com/en_us/contact_us.html.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, fits well would purchase again for sure

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound as expected and nice snug fit in ear.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Had To Replace

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife. She loves them but does say they have a lot of base. After about a month they quit pairing with her phone so we had to replace them. Replacement was easy with Bose not giving us any issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always septic about bose. I gave it a try and yep...That's dope

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Comfort and noise cancelling is topnotch

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ANC and greqt fit. Wouldnt expect anything less from BOSE.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smack Slapping Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds slap, noise-cancelling is nuts. You go full mode Noise-Cancel and everything just shuts; tbh there's some slight sound if you're looking to break that barrier and really try to focus on the outside. The sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great EarBuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable ear buds. Great sound and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bitter sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. I wish they were smaller but I would opt for the larger size with great sound any day than a smaller device with inferior sound. I had to replace mine because the left earbud stopped working. I would not charge or sync with the base or the phone. If you don't mind size, I think the NC 700 HP headset is a better value.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Buy Rock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it great sound it’s fits in my ear really good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally ear buds that work. They do not loose connection a few feet away from the source. I use mine around the house with no drop-outs. The sound is great. The noise cancellation is second to none. They completely cancel out the noise of jet engines when traveling. Uncanny for sure. Highly recommend these ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Amazing sound and cuts out all surrounding noise!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good earbuds for workout

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. They’re very comfortable. Noice cancellation is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose -- Quietcomfort Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Very comfortable. Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, superb sound quality, lots of different sound modes, and of course the quality Bose sound. I wpuld have rated ot a 5, but my biggest complaint is with the volume control. You have to give it a gentle swipe, otherwise youre constantly muting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great but the only issue Is they fall out of my ears at times !

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fit. Noise cancellation works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Shipment delayed but item is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipment was delayed. Earbuds is great but switching connection from 1 device to another is not that friendly. Sound quality is good and comfort is much better than airpods.

    I would recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey! Glad to hear you love the sound quality and comfort of your new earbuds. The Bose Music app will allow you to switch easily between recently connected devices. Be sure to disable Bluetooth on devices you do not use and if you continue to have difficulties, please reach out to Bose directly https://bose.life/38Q1vZs! Sam - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bise

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these air buds sound quality is great and awesome fit. Great job Bose

    I would recommend this to a friend