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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 5,115 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    OZ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel Great, Sound quality as expected from Bose. Touch sensitive wish a bit more responsive. Had some trouble with volume control

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    GREAT but... The latency.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comfort and quality is impeccable as you would expect from Bose. However, the latency between videos and their audio played on my up to date MacBook and iPhone Xs Max is insane. My wife has a pair of AirPods Pro and they have almost zero latency in any event. If you are just looking for earbuds to listen to music and workout in these are an exceptional option. However, if you plan on watching videos on an apple platform I would steer clear of these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    9.75/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, comfortable. Great for sleeping or traveling. I would get the sport version if you were going to exercise at all in them. Kinda bulky if you are going to be active in them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product a bit pricey but same as others in same quality range. Only issue I have is wish there was an app to find them when you misplace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most amazing ear buds ever! Must try yourself!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No brainer buying a protection plan when purchasing an expensive piece of technology like these ear buds. I bought these for my wife, because she bought me a pair for my birthday last year and I absolutely love them! I use them when working out, cutting the grass (the Bluetooth range is amazing and i can't hear the lawnmower) and still can't believe how incredible the tech is in these! My wife loves them more than I do, btw! I am submitting a duplicate review because we had to return a sandstone pair due to noise canceling issues, and i have zero regrets about it due to Bose rarely having problems and Best Buy was amazing about saying them for me!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbud wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best sound out there for earbud wireless, better microphone than apple AirPod pro as well. Apple AirPods slightly more comfortable and easier to pair with devices. All else=advantage Bose Quiet Comfort

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose forever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things best purchase I’ve ever made. I can focus on my tunes to power through my workout and not be distracted by outside noise. I’ve recommended them to several people to get an vs those garbage air pods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality rocks. It is totally more than i was expecting. I have had them for a few weeks now, and I just enjoy them so much. Really stepped up my experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Noise Cancelling!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second set of these Headphones. The Quality is Top Notch. The Noise Cancelling is every bit as good as my Bose 700 Series. The Case is some what Bulky but that would be it's only drawback.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Still Learning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Still learning to use them, but love the swipe down feature to lower the volume w/o taking out the ear piece. Music is an awesome sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BOSE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnificent. They are truly noise cancellation. You put them in your ear without music and you literally can't hear anything outside of your earphones. Great headphones to relax in your comfort zone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth ear buds stay in place to

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good works great with no drop outs like many other Bluetooth devices ,anc works good with many variations that you can use . Not cheap at all but if they last there worth it!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Love Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Bose , the only problem with these is they don’t not give us more volume, let me have more volume and I would have gave them 5 Stars

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Gread sound but lack of futures

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones, the only thing i dont like about them is you have to have the right ear in at all times. Unlike airpods, galaxy buds you cant alternate between them if you only want one in at a time. Its very disappointing coming from something cheaper with those features and going to something with a pricetag like these have and they cant do the same.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      Thanks for reaching out, we are happy to hear that you've been enjoying your headphones. If you are looking for a headset which will allow both left and right availability, check out our new QuietComfort Earbuds II. Later this year a firmware update will be released in order to make this feature available.
      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Much better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the sport buds for four months and didn't like them at all...they were falling out of my ears and the sound was horrible. So i exchanged for the quiet comfort buds..much better sound and quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding and canceling Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling. Case is big, but easy to put buds in and take them out. Love these for a private workout. Ear pieces do hurt a bit. Need to be "lubricated" a bit to fit more comfortably.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for less than a month and the left ear one wont stay connected

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      We're sorry to hear that your left earbud will not stay connected. You have a 1 year warranty and a lifetime of support available for your product. Reach out to us via https://bit.ly/3UNtwsQ and we will be happy to assist you with this.
      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome sound. Short battery life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and noise cancelling are amazing. The best I have had in a small platform. Wish the run time was better. 4 hours is the best I have had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic in ear ear buds.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Use them for work and working out. I have no idea why people claim these aren’t great. No problems syncing or charge time either.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the price increase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the sport earbuds and quickly returned them and purchased the quiet comfort. For the small price difference their is no comparison. Much happier with these.

    I would recommend this to a friend