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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 5,115 reviews
  • Rated 2 out of 5 stars

    Very disappointed with Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with you guys @ Bose . Maybe it was just the one’s I purchased, but the right one sounded like if it had water inside and the left one wouldn’t play by itself which i found weird. It would only play as a pair but, the right one would play by itself.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      We are surprised the audio quality isn't as expected, try the guide here https://bose.life/3OM8o65 to help. We'd love to help with the audio, please contact us https://bose.life/3rykPZR if you need further help.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great choice for overall silence and good audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noice canceling i have ever used. Sound quality is great, could use more base but definitely isn't lacking much

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Buds QC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium sounds quality and noise cancellations. Kept me entertained and relaxed on long flights.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WHITE/RED Flashing lights error. Earbuds TOAST!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased May 16, 2021 and they stopped "officially" working in February of 2023. So 1 1/2 years after $279 plus tax. Warranty is only for a year. Bose customer service online is marketed as 24/7, but the button is grayed out as unavailable. Problem is they will not connect to the iPhone Bluetooth because of white/red lights error where only advertised solution is customer service. Tried all the tricks and read the manual-No joy! Actually couldn't connect for at least 6 months, but today I spent 2 hours in a deep rabbit hole to get this fixed by reading the manual, online research etc, which turned out to be a waste of time, so because I acted on fixing this just today, I added an extra six months of "working." I do not recommend these unless you are willing to pay another cost for extended warranty. Cheers!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Dalton,

      I can understand it's frustrating having the earbuds stop working, the error you've had is not common. It's great that you tried the troubleshooting we have online, I can see you also tried to reach out for support. We'd love to help, and you can contact us https://bose.life/38DNELy via phone, along with our chat services for support. Please do try to reach out again so we can look into this with you.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Silent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing. Great improvement over precious version because the noise cancelling function. Couldnt hit the gym without them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose beats Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats Bose. These are an upgrade from the last ear buds with the added noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Noise Cancelling Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have the black pair. Picked up this 2nd pair for my mom for $200. Great price for great noise cancelling earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds quality is excellent and the noise canceling works great. You can change the different levels with a simple touch on the ear bud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Step in the right direction...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product. I feel like the earbuds are a little off. The mediums are a little too small & the large is a little too big. Sound quality is good. Noise cancelation is really good. Overall size of the product is still too big. I love Bose. However, I think they need to make it smaller and add more touch features. Case is too big as well. I prefer these over the AirPods Pro, which is a good product as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ear buds I have ever owned. Bose is awesome product. It drowns out noise while watching TV or listening to my music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ms. Vassel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bose earbuds is an experience. The music is so surreal, this is definitely a good buy and i will recommend it to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them i havent had any issues so far, with the best buy points i have i got these babies for $160 wel worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit, awesome sound, these earbuds carry on the quality one would expect from Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A great entry from Bose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Class-leading noise cancellation with a solid sound profile. You won't find noise-cancelling earbuds with a better overall profile than these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A great entry from Bose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Class-leading noise cancellation with a solid sound profile. You won't find noise-cancelling earbuds with a better overall profile than these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good noise canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound really good. Best noise canceling I’ve had so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Bose earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose earbuds. The quality of the sound is pristine & they do a wonderful job of eliminating outside noise.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Decent earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gotta give 1 star less for some minor cons like connectivity

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The QuietComforts are great! They live up to the Bose name.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing, the noise cancelling is great, but the bass is lacking and the overall sound is low, now mater how much I turn up the volume. Also having a huge problem keeping the ear bud in my right ear, tried changing out the ear piece to try and find the right fit, but no luck.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, glad to hear you are enjoying the noise cancellation. I'm sorry to hear that you have difficulty keeping the right earbud in your ear. I would recommend that you contact our technical support teams who will be more than happy to assist you further. You can find their contact information here: https://bose.life/3vnYf4x.

      Liam - Bose Customer support. bose