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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 5,115 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top Shelf/High-End. Great sound quality. Fast charging. Excellent in call functionality. LOVING THESE

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another quality bose audio product. Incredible sound and noise cancelling. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ms B

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them..Ready to use them on my upcoming trip so I can just sit back and enjoy my music!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BUY THESE!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing! Way better than my AirPods! One of my best purchases ever!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well and sound good. The mic quality when compared to the airpod pro’s is awful, and the inability to pair to multiple devices, is painful. Returning, and back to the AirPod Pros :/ I was so stoked for these. Maybe next year.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello!

      I'm glad to hear you've been enjoying the sound and fit of your earbuds! For calls, they use a specially designed microphone array to pick up the sound of your voice while rejecting most of the noise around you. As a result, whether you’re on a call or using your virtual assistant, your voice is the focus. As the mics are focussed on your mouth, if the earbuds do not fit properly or the orientation is incorrect it could lead to poor mic performance so make sure you have the correct eartips for your ears. We do have a guide to help determine the best eartips for you here: https://bose.life/34NQd7G Please try this before returning them as I am sure it will help!

      Keith - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love this product.. I lost my first one..i just have to get the same one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Difficult to fit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it a 3-star rating because of the fit and size. For me, the buds were very bulky, difficult to fit in my ears, and they do not feel secure. The sound is worthy of a 4-star rating. It may be a 5-star if they fit me and were more secure.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What you Expect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is awesome. What you would expect from a Bose product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wont go any other brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product performs very well. Hi tech headphones that will elevate the way you listen to music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super smooth sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really outstanding product that delivers outstanding sound. This the best earbuds on market.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these earbuds. The noise cancelling works great. We can’t hear each other.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, but had to return a pair because one bud quit working

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a fan of Bose and these definitely meet expectations. My wife loves these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10 headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality way better than the AirPods Pro. Must buy for shure if you’re into music like me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    More bass will be perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best by far till now compared most available earbuds outside the market.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones.. easy to connect via Bluetooth. Love the noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but a little hard to pair Sound us good on music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply Awesome. I use it with my Macbook , iphone. They are the best in noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Must Have Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for real musicians who are looking for an amazing quality sound Has amazing clear tones

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    The Unsyncable Earbuds that Sunk My Heart

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think there was another review that had an issue with one of the earbuds not working immediately after unboxing. It happened to me as well. Very uncool Bose. I was able to return the pair for another set that worked as intended, but I paid a little extra ($5). Like other functioning earbuds, they should sync and be available for use immediately after unboxing. Anyway, it can be an issue if you are a consumer who either gifts or waits (3 weeks or more) to enjoy these earbuds only to find that they don’t work and the time allowed to return them has expired. Recommendation: Even if this are a gift, check to see if both earbuds light up (white first and then blue) ASAP after purchase.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      It's disappointing to hear of your recent experience. This certainly isn't normal behavior and should this problem occur, the best thing you should try first is the troubleshooting found on this page. https://www.bose.com/en_us/support/articles/HC2683/productCodes/qc_earbuds/article.html Failing this, service is recommended or if you're within the return period, contact BestBuy to seek a refund/exchange.

      Jeff - Bose Customer Support bose