Customer Ratings & Reviews
- Model:
- 831262-0010
- |
- SKU:
- 6419203
Customer reviews
Rating 4.4 out of 5 stars with 5115 reviews
(5,115 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Failed me not once but twice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 1 on sale and it was defective from the start. The right earbud would not charge and could not power on to connect. Exchanged it for another pair and it was initially top quality. However, after 2 weeks the left earbud stopped charging altogether. While the right one was still functional, the left one practically never left the case and still failed. Tried to get an exchange for a 3rd time, but the clerk messed up the exchange and said I would have to pay $280 as opposed to the $200 I bought it at while it was on sale. Do not recommend for the $280 price tag. Might consider it for half that price since when it works thhe noise canceling factor is impressive.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey James!
I'm glad to hear that you think the Noise Cancellation is impressive!
I'm sorry to hear that you have had so much trouble with them. This is certainly not what we would expect from one of our products. If there is anything we can do for you, please reach out to is here: https://bose.life/3336IQB.
Thanks!
Kerri - Bose Customer Support
Rated 5 out of 5 stars
I was hesitate on buying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set was a defect I was surprised so I had to return them since I couldn’t exchange them the store didn’t have no more in stock so I bought them at a different Best Buy and they work great!
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
RIP
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these Earbuds with the help, she unlocked the display after I finally drug her away for a conversation that she was having with a co-sorer, of a employee at the College Station Best Buy, Great sound and nice design but in less than three months the Earbuds stopped working
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Soapstone
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
So sorry to hear that your earbuds no longer appear to be working. Your product comes provided with a one year warranty and a lifetime of product support. Reach out to your local Bose product support team for further assistance, we'll happily resolve this for you,
Tegan - Bose Customer Support
Rated 5 out of 5 stars
Amazing noise cancelling capability
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Different brands shine in different areas. Bose are unbeatable on "noise cancelling"; you should get these if that is the feature that matters the most for you.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Stone Blue
I would recommend this to a friendRated 5 out of 5 stars
Great for bedtime
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device. Much better than iphone's ear buds. These devices fit into my ear and cancel noise. I wear them to bed and it eliminates sounds around me.
I would recommend this to a friendRated 4 out of 5 stars
Volume control setting
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them but I can't seem to find the volume control setting. Can you help me? Thank you.
I would recommend this to a friendRated 2 out of 5 stars
There’s better for the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did contact well and had sound issues. Just not great.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Soapstone
No, I would not recommend this to a friendRated 5 out of 5 stars
Bose AirPods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were a Christmas present for my nephew he’s really enjoying them he states he cannot take them off his ears enjoying the song very much even recommends me getting up here also!!
I would recommend this to a friendRated 5 out of 5 stars
Good Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was pleasantly surprised with the quality of the noise canceling. After all, these are buds!! But I’m ready for airplane flight when it’s safe. Good sound quality also. M very pleased
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Soapstone
I would recommend this to a friendRated 4 out of 5 stars
My buds and I
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything's great about my earbuds the only difficulties that i have its that i hang up my calls while puting it back to my ear
I would recommend this to a friendRated 4 out of 5 stars
good brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they work good, have not had much time yet to use them but so far , so good
I would recommend this to a friendRated 4 out of 5 stars
Sound is good, don't like company
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like that Bose specifically designs products where the batteries can't be replaced.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I was looking for! Made my girlfriend happy . I need to return one item . I purchased a charging case thinking it was for the ear buds and found out it was for headphones.
I would recommend this to a friendRated 5 out of 5 stars
Bose QuietComfort for the husband
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my husband after he tried mine out. I could clearly see mine would be in his ears more then mine. Keeping the peace. He is very happy!
I would recommend this to a friendRated 5 out of 5 stars
Bose Quiet Comfort Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product - provides great listening experience for multiple purposes. Well worth the money. Totally worth the price!
I would recommend this to a friendRated 4 out of 5 stars
Hubby Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought these for my husbands Christmas gift, he likes hem except he is having difficulty getting the left one o pick up.
I would recommend this to a friendRated 4 out of 5 stars
Bose Quiet Comfort Wireless Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about these except a little bulky and battery life could be longer.
I would recommend this to a friend- Cons mentioned:Price
Rated 2 out of 5 stars
NB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear buds don't stay in ears, always falling out. They fall out of your ears onto the ground, pick up, clean and sanitize. Repeat whenever you use them. Not a fan. The sound is Ok but the effort to wear them is a deal breaker for the cost, you are always worried about losing the high price headphones.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey NB,
We are sorry to hear that you haven't been able to find a perfect fit for your earbuds. We have a great guide here https://bose.life/35DWLqN that will show you how to achieve the perfect and most secure fit.
Jack - Bose Customer Support
Rated 4 out of 5 stars
Good, but......
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return first pair because charger did not work. Second pair is fine, however, volume adjustment is temperamental.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Sounding good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was clear but one stop charging for some reason.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, I'm glad to hear you enjoy the clear sound quality of our QC earbuds. Sorry to hear you have charging issues though. Please contact our technical support team who will be happy to assist you: https://bose.life/3P5quOm.
Liam - Bose Customer support.
















