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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 5,115 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not Ideal for Iphone - My Opinion.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am guessing a compatibility issue with Iphone. Most likely Apple's doing. The call quality and using Siri does not work well with the Mic. Sound quality is much better with the Air Pod Pros.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Chap,
      Thanks for reaching out, the QuietComfort Earbuds are compatible with Apple products. We would love to get further information and help resolve this for you, please reach out to us via https://bit.ly/3UNtwsQ
      Tegan - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Quiet in Music, Poor in calls

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing experience, when listening to music. However, I had to return it because it has a poor noise cancellation when taking calls!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these Best by back in February the left earbud has stopped working and all you can hear is static. I have tried making it work again but no luck. This sucks saying they are only 6 months old.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Toni,
      I am sorry to hear that you're experiencing static with your headphones. You have a 1 year warranty and a lifetime of support available for your product, reach out to us via https://bit.ly/3UNtwsQ for additional support.

      Tegan - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product, but after a while using it , they start falling off out my ears

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one with little bit more weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is good but the weight is more making little bit uncomfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound good and the noise canceling works good also.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and easy to use! I wasn't sure I would like them but now that I have them, I use them all the time for my zoom calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quite comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great highs and awesome lows!!! Coming from Jabras 75t to never return these are what true wireless earbuds should sound like.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! The programing on these earbuds is terrible!! If you close the lid the music shuts off! It disconnects the ear buds, how am I supposed to use them while keeping the case open nearby??? Use them while exercising, no. Walking around, no. Also, there is a voice assist option that you are unable to turn off, so you are unable to turn the volume up or down without accidentally turning this on which interrupts your music. Good sound quality, very comparable to apple airpod pros. So not as unique as Bose products normally are.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey, it's great that you've been enjoying the sound quality.

      If you have both earbuds outside of the case, you can certainly shut the lid of the case without interrupting the playback. The only case scenario where this would happen would be if you have the right earbud in the case and only using the left. The right earbud passes on the signal to the left, so this would always need to be active.

      In our latest firmware update v2.0.7, we've added the ability to toggle off the voice assistant trigger. You can update them through the Bose Music app, or by visiting https://btu.bose.com on a computer and connecting them with the USB cable.

      If you have any further queries, please do reach out to our customer support - https://bose.life/2WZOG8Z.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another amazing Bose product. These are excellent for heavy travels with superb noise cancelling and they are compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No wires

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Bose QuietComfort products... Nice to not have to deal with wire to devices such as phone, tablet, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My darling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sent these to my girlfriend for Christmas. And she just love them. So they were worth every dime. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound Quality anywhere

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love working to music without having to bother others around me. I use them every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrible Best Buy Sells Really Good Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Customer service is pathetic. I hope I never have to return to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boes Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please so far with the Bose earbuds. Still learning about them but happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Russell Holloway

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I let my wife try out my first ones she took them from me these are my second ones and I love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds out there. Nothing even close. I tried out 15 different types and will never buy anyrhing else after these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chuchi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and the fit is perfect. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    joemc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i cant remember how life changer. very good buy you have to try. you will hear how they work in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds. Easy to use with my note 10+. Sound is great coming from these small speakers. Bass is not loud but good enough.

    I would recommend this to a friend