Customer Ratings & Reviews
- Model:
- 831262-0010
- |
- SKU:
- 6419203
Customer reviews
Rating 4.4 out of 5 stars with 5115 reviews
(5,115 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Amazing!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing!!!!! Definetly worth it!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Best wireless earbuds out there
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend these earbuds. Great for everyday use.
I would recommend this to a friendRated 5 out of 5 stars
Excellent earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is very good. Call quality excellent.
I would recommend this to a friendRated 5 out of 5 stars
Buy them.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sounds and fit! Noise canceling is incredible.
I would recommend this to a friendRated 5 out of 5 stars
Noise canceling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, ease of use, and great noise canceling.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Soapstone
I would recommend this to a friendRated 5 out of 5 stars
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Bose at great brand. I liked...
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 2 out of 5 stars
So-so
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh. Not impressed with the fit or noise cancelling ability. Sound quality was good but i returned them.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Soapstone
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, I am glad you enjoyed the sound quality. If you you wanted to try them again, we do have additional ear tip sizes available to order through our support team https://bose.life/3nTDo5H which will lead to the noise cancellation being more effective due to a complete seal between the earbuds and your ears.
Liam - Bose Customer Support
Rated 3 out of 5 stars
ANC > Sound Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I personally was looking for better sound quality than the ANC. The ANC was great but the sound quality wasn't as clear as I wanted it to be and I find the battery life somewhat disappointing.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey Kyra! I'm pleased to hear you're loving the ANC of your new QC Earbuds! One full charge will provide six hours of wireless audio streaming. If you notice you're not receiving this, try a different cable for charging or reach out to Bose and we'll get this resolved! Sam - Bose Customer Support
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived as expected. Fast shipping, fast arrival.
I would recommend this to a friendRated 3 out of 5 stars
Unhappy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds didn't fit in my ears. I was hoping I could use the earbuds because they were the style I wanted. I thought what they were costing should have been perfect for me.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hello! I am glad your headphones are the style you wanted. Proper fit is important for product comfort and performance. Get tips on how to properly fit and adjust your earbuds here https://bose.life/3cRq8di.
Tori Mae - Bose Customer Support
Rated 1 out of 5 stars
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left earbud feedbacking so loud, now I have to deal with warrnaty after two months. Crap is the nicest thing I can call them
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello John, if you are experiencing any issues with your earbuds regarding feedback or squealing, you can check out our troubleshooting tips: https://bose.life/40ePAA1. Should you need further assistance, be sure to contact our technical support teams who will be more than happy to assist you further: https://bose.life/3XV3k1c.
Liam - Bose Customer support
Rated 5 out of 5 stars
Rating
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely satisfied.You don’t get better than BOSE
I would recommend this to a friendRated 2 out of 5 stars
Not even mediocre
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love these so bad, but didn’t love anything about them. They were uncomfortable in my ears, difficult to control using the touch system, and require you to download an app. If my head was against a pillow or the couch, my ears would touch the touch controls causing the microphone to activate. These ear buds are very frustrating. I tried for three days to change my mind about them, but ended up returning. For the price point, they should be magical. I went back to my trusty corded Bose noise canceling headphones.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Defective product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality product. Bud stop changing and stopped working. Product connection to iPhone was difficult
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Soapstone
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, sorry to hear you experienced an issue with charging your QC Earbuds - please try the troubleshooting for this at https://bose.life/3hr78Df. Also, you can find guidance for making Bluetooth connections at https://bose.life/3ihC76j, or you can reach out to us directly at https://bose.life/38Q1vZs so we can assist further. Sam - Bose Customer Support
- Pros mentioned:Sound qualityCons mentioned:Price
Rated 1 out of 5 stars
Better options for cheaper out there
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and noise cancellation but way over priced and gave my an ear infection.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Don’t do it!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very rarely used and one earbud didn’t even last 2 years before it went out. Don’t waste your money.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi.
I am sorry to hear that one of the earbuds stopped working. Please follow the simple steps here to troubleshoot the issue, https://bose.life/44dINYS. If you require further assistance, please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
- Marvin
Rated 3 out of 5 stars
Fair
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are hard to keep up with. They are not worth the money. This was the biggest waste I have ever invested in and I lost one of them before I could bring them back.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi Will, I am sorry to hear you have lost one of your headphones. Please do reach out to us here https://bose.life/2Obd4Tb as we would love to see what we can do to help.
Tori Mae - Bose Customer Support
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Bose disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed by Bose, again. Sound quality is fine, Operationally, difficult to use. The controls are not very responsive.
No, I would not recommend this to a friendBrand response from Bose
Posted .Hey Chris! I'm pleased you love the sound quality. To learn more about getting the most from your touch controls, read our support article at https://bose.life/38bZUzX. Sam - Bose Customer Support
Rated 3 out of 5 stars
returned, my application was not successful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased to use on my motorcycle. wouldn't fit in my helmet and I wasn't impressed with the noise cancelling used in other environments
No, I would not recommend this to a friendRated 1 out of 5 stars
Malfunctioned within a month, waste of $270
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within 1 month of purchasing, the right earbud started making a static/muffling noise. Within 2 months, the same one started making a screeching noice and whenever any bass is used, the sound quality would be awful and make the static/muffling far worse to the point where I only use my left earbud. To make it even worse, you can't use the left earbud unless the right earbud is either out of the case or the case is open. These aren't comfortable either. If you use them for too long, your ears start to hurt. I would give these a better review if they were far cheaper. Yet, they're a massive waste of $270. I was expecting very nice, commutable earbuds that I could use long term, but they broke without any ware and tear. Go buy another brand besides these, I wish I did. And Bose knows about this issue with the static, but continues to sell them, knowing plenty of people are upset about this
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Soapstone
No, I would not recommend this to a friendBrand response from Bose
Posted .Hi.
Thank you for your post. Sorry to hear that you have had sound issues with your QC Earbuds. I have looked into this for you. Please troubleshoot the issue by following the steps on this page: https://www.bose.com/en_us/support/articles/HC2519/productCodes/qc_earbuds/article.html
That should address the issue you are facing with the earbuds.
The right earbud is the master or main earbud; it controls the left earbud by relaying audio from the source device. If you place the right earbud in the case by itself with audio streaming and close the case, audio will stop, and the earbuds will turn off.
The right earbud also has the microphone for phone calls. Make sure you use the right earbud for phone calls. You can also change the tips of the earbuds to make it comfortable in the ears.
Bigatz - Bose Customer Support
















