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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 5,115 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Got 3 pairs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds i ever had ive had to buy the 3 times already tho someone stole them out my car once and the other pair i cant find bug they are well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as anniversary gift and my partner loved it. He use it when jogging … makes him do his return more often.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose is triumphant with these earbuds!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the older Bose wireless earbuds for sometime. So when Bose included noise cancellation on the new ones, I had to get them. I am literally blown away with the comfort and sound quality of the Bose quiet comfort earbuds. I wear it fir hours and sometimes even forget I am wearing them, certainly the comfort claim is outstanding. The sound quality is awesome even without noise cancellation turned on, but when cancellation is on I feel it’s just me and my music...very peaceful. I highly recommend these for an upgrade for the ones who have the old Bose earbuds and even for the first Bose timers. I call mine the Alchemist:)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sound and Great ANC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound amazing. By far the best sounding earbuds I've ever used. Great ANC as well. Unfortunately the fit wasn't quite right for my ears so I brought them back.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These noise cancelling earbuds were wonderful except not worth the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    One great pair of truly wireless earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough good things about these earbuds. The noise cancellation in itself is top-notch. I wear them when using my treadmill, and I can hardly hear my footfalls. That's pretty incredible considering the noise it makes. The music fidelity is also top-notch. The bass, which is lacking is so many other earbuds, is right there for you to take in. The only thing I'm unhappy about is the capacitive control. You can pause/start the sound, adjust the ANC, and skip to the next song (or get your battery level). There's no volume control - which is annoying. That said, these are 5-star buds and I'm happy to own them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Others are able to connect to my headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great as ear buds...very comfortable. I adore the noise cancelling and that I can adjust it with quick settings. I would rate 5 stars but I live in a tight neighborhood of attached homes (ie townhomes). I was under the impression when i set these up with my Pixel 6 that other devices not previously connected and set up would be blocked. Nope. One minute I am enjoying an audiobook then I am suddenly listening to Tracy Morgan's stand up. By the time I walked back to grab my phone to pull up the Bose app to get back to my own device, the neighbor unlinked them. So the headphones are linked permanently to their charging case and are linked to the app on my Pixel 6 but anyone around can also suddenly link to my headphones as well. So be wary if you live in apartments or townhomes or wear these out to the gym or in the public around other devices that someone may suddenly link to your headphones (by accident). I have some cheap LG speakers that anyone can do that to (they have no app to install on mobile devices)...I was expecting Bose to be better protected with the Bose app on my device set up with the earbuds.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Eliz. I'm glad that you enjoy the comfort, noise cancelling and audio of the QC earbuds. I am sorry to hear that you are experiencing connection issues with the earbuds. I recommend that you try fully resetting the earbuds and connecting them back to your Pixel 6 to establish a firm connection. This will stop them from being in pairing mode as they will be connected to your device. You can check out the troubleshooting steps here: https://bose.life/3Ge0PPo. If you need further assistance, be sure to contact our technical support teams so that they can help you with more troubleshooting or service options, their contact information is found here: https://bose.life/3PAB5RP.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buds but not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were very good earbuds. Call quality was excellent and the adjustable ANC was a really great feature as well. I did end up returning mine as they had charging issues (likely a one off). I could've got new ones but I decided its really the ANC that justifies the price tag and that was important to me. There are comparable sounding earbuds for drastically less. (Call quality isn't as easy to find though). If the ANC is what you want, there isn't any better for TWS earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good purchase!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and Noise canceling is awesome! Comfortable for hours and battery life is good. Price seems a bit steep.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Best noise cancelling wireless earbuds yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and they now connect through the Bose Music app like my other Bose devices. Only complaint I have is they begin to create soreness in the ears if worn for an extended period of time...but as far as connectivity and quality sound they are great! I love my AirPods Pro but these have fuller bass sound and operate the same...call quality is good and voice on other end can be heard in both ears unlike the previous pair I had. Highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Excellent sound quality product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This In ear headphone has a excellent sound quality including noise cancelling. I have compared using with Ipod2 and was able feel the sound difference immediately. Has a good Base, clear sound and it slightly reduces background live recording noises making more clean music listening experience. The only downside for this product was the size of the charging case. For me the portability was the only issue for this one. Other than that this is a Excellent product to own.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Ear buds Rock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I had purchased several other types of ear buds. These stay charged long, have great recording sound and are conformable to wear for long hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A few issues, a few design changes, overall great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to give this 5 stars but there are a few issues I've had out of the box as well as one feature I learned about that I didn't realize these had. First things first, my left ear piece will not play any music at all. I called bose support who determined it was defective. After waiting a month for these that sucks. My plan is to exchange at best buy when they are in stock next. Assuming I didn't have that issue the noice cancelling (which does work with the left) is pretty incredible. Call quality with the right ear bud is also very clear and great. I am coming from an older pair of wired ear buds and one thing I did not know is the old style of ear buds (the actual silicon thing) is called the StayHear+ whereas the new version that these have is StayHear Max. The new design is bigger because it's supposed to fit your ear canal better. Well I've noticed my ears hurting after an hour or so compared to never having issues in the past. I asked bose support and there is no intention of making the old style for these new buds so just a warning for you if you're buying these for the ear bud design. I looked into the sport version as well to see if the ear bud was the old style but its not. So I'm crossing my fingers my ears get used to the bigger design. Other than those few issues I love the look of them and am excited to try a flight with them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    great bose quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable. fits snugly even while in the gym. like the noise canceling effect and great sound. pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice Set of Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. I use them all of the time. I have them with me all of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Better than old sound sport buds…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased these. I have the Bose sound sport true wireless. These new Bose are light years better than the sport. Bluetooth range is amazing, pairs flawlessly, sounds great and fits amazing. Bose buds will NOT fall out. The negatives: can’t ff track from right earbud, no EQ for fine tuning, favorite shortcut is only left earbud. I just ordered the New Sony WF-1000XM4. The local Best Buy’s are out of stock. I’m looking forward to trying side by side.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Bose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these I watch movies with these, I love the awesome the special sound effects with these, you can’t turn these down they’re that amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because the sounds of the trains was blowing up my ears. The noise cancellation is so nice, I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound is good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. Fit is a bit more problematic. Be sure you try them out before buying

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A#1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these earbuds. I cannot hear any outside noises, including my husband, which really ticks him off.

    I would recommend this to a friend