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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5115 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 5,115 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Great sound, super flaky connection. Regret buying

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two stars are for the sound quality, which, when the earbuds are actually working properly, is fantastic. Full disclosure - I don’t like things that are a pain in the butt to use. These earbuds are a pain in the butt. The Bose app, which you really need to get all the functionality, is lousy, and it’s fairly rare I can get the stupid things to connect to a device on the first try. I use these for two devices - my iPad and my smart TV. Any time I go to connect to one or the other, they get confused, and I have to do a whole song and dance to get connected. Just went through it again tonight, and when I finally got connected to my smart TV, now the left earbud has no sound. SO WISH I could return these, but I’m past the return period.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Luke.
      It is good to know that you like the sound of your earbuds. Sorry that you are having a connection issue and loss of audio in the left earbud. We have steps that can address this issue. Please refer to this link: https://bose.life/3tegHgl. If you will require further assistance, please contact our team here: https://bose.life/33pK2K8.
      Marvin - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Quiet Comfort Ear Buds Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds do a great job of canceling out the noise and they are very comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound elegant style I really liked the design very comfortable for my ears and I practice wearing very good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it’s exactly what I’ve been looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Can't switch device from earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is a little better than the AirPod Pro. The silicone ear fittings block sound better, and stay in my ears better. The huge miss for the this product is the same as the 700 series headset. You cannot change device from the headset. You must find which device it connected to automatically and disconnect. Is it the phone in my pocket, the iPad in my bag or the Mac on my desk?

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey Charles, When the Bose QuietComfort® Earbuds charging case is opened for the first time, the buds will automatically enter discoverable mode and Status Lights will pulse blue. The earbuds can then be detected by your mobile device. To connect a device and learn about more features, you should download the Bose Music app to finish the connecting process. If you don’t have the Bose Music app, you can follow the directions within your smartphone’s Bluetooth menu to connect the earbuds. Once the connection is made, the Status Light on both earbuds will turn solid blue. To connect additional devices, you can press and hold the Bluetooth button located on the charging case until you see the Bluetooth Status Light slowly pulse blue or hear the “ready to connect” voice prompt spoken in the earbuds. Then, just follow the directions within the Bose Music app or the Bluetooth device menu to finish pairing. You can connect to and play audio from only one device at a time.

      Tori Mae - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    best ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are the best earbuds I've ever had. The sound is fantastic and they stay in my ear while jogging or working out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and they are comfortable to wear. This is my third set Bose earbuds. They typically last a couple years.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose does it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!!! Bose does it again. The quality is superb and they are so comfortable. Best east buds ever

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quiet and Comfortable on regional jets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these and are perfect for flying. I travel for business and fly almost every week. Flying on smaller regional jets you seem to get more engine noise in the cabin. With these in it is nearly quiet and comfortable the entire trip. The only issue I have had was with the first set one side quit working after two days. Thanks to BestBuy return policy I was able to return to a BestBuy in a state that was over 1000 miles away.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome anc and fit for the earbuds. Bose is promoting this product for now and good deals available

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose Rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these buds. They truly do noise cancelation and they fit nice into the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, sound quality is good. I really like the charging case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them as a gift, and he liked them, a lot. Excellent sound quality and fit comfortably. It was a good choice!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great just very heavy and in need of some memory foam earbud tips. The biggest con was not being able to use the left bud without the right bud being engaged. The provided ones are ok but do not provide the comfort of memory foam. Otherwise a great sounding pair and great noise cancellation. Definitely beats the AirPods Pro in sound and anc.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    Sound good rest bad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for about 7 months and I'm not impressed. The sound quality is great but I haven't compared it to anything else so does it justify the price? Battery life is great but these are beefy, and so is the case, so I wouldn't expect any less. These are extremely quiet for me. I previously used airpods and these are noticeably quieter. The touch controls are awful and I'm not sure you can turn them off. If I need to adjust them in my ear then the slightest touch pauses the music. Its getting infuriating especially since they don't fit in the eat great. They're comfortable its just they're not snug tight..bending over they start to fall out so you can imagine any other head movement. TLDR: For the price not worth.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Steve,

      We love to see that you find the sound quality and battery life great.

      The audio being quiet on the earbuds is unusual, though we have great steps https://bose.life/3GWu4VI to help with the low volume.

      With the touch controls as they are on the main surface of the earbuds, when adjusting the fit we would recommend touch the sides of the earbuds. We don't expect you to have to adjust the fit during use, and we have a helpful guide to ensure you have a great fit https://bose.life/3rQes1C on your earbuds.

      -Nic Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound. Comfortable fit.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Comfortable in the ear and they stay in. Noise Controller works well also.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great quality and real nice snug fit in your ears and much better compared to in ear headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    IMPORTANT NOTE ON A BUG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing sound and the noise cancelling is NEXT LEVEL. I dont know if i would pay 280 for them again but they're cartilage caviar. Just know when you do the update for them in the app that it suggest (firmware) they will likely trigger a bug that makes the balancing (Left to Right fadeout) sync with the volume..very annoying but a quick reset fixed this. Just hold the sync button for like 20 seconds while buds are charging AND THE CABLE IS CHARGING and they will reset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these buds. Comfortable and the noise cancelling works very well and they stay put in my ear..

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose,,,Boom!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Bose, out of the park! These buds are incredible. Comfortable to wear and noise cancellation is spot on!

    I would recommend this to a friend