Customer Ratings & Reviews
- Model:
- 831262-0010
- |
- SKU:
- 6419203
Customer reviews
Rating 4.4 out of 5 stars with 5115 reviews
(5,115 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit, Sound quality
Rated 4 out of 5 stars
Good headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for aboutnine months with minimal use - i use them to do my cardi workout 2-3 times a week. This morning i noticed a flipper sound in the right ear that sounds like a blown bass speaker. The headphones fit my ear nicely, have good noise canceling, look a bit big but stay in place well during an hour run on a treadmill. They connect seamlessly with my phone everytime and apart from having to replace them after only 9 months I'd say they are good headphones. Hopefully this pair was just defective.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Great headphones with a couple quirks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried the Beats Fit Pro and Airpod Pro before settling on these, and off the bat I’ll say the comfort, sound quality, noise cancellation, battery life, and ease of use features are all superb. There is a quirk with the way these connect to iPhone (using iPhone 13PM with updated iOS and updated Bose app/firmware) that I felt was worth reporting in a review. If you are using just one earbud, the right earbud has far better connectivity features than the left one. If you put just the left earbud in your ear then close the charging case, the connection to your phone will be lost. Likewise if you have just your left earbud in and the charging case is open, then you walk away from the case - the connection will be lost after about 30 feet. If you are using either just the right headphone alone or both left and right at same time neither of these issues persist. This test seems to indicate that the left earbud either pairs to the iPhone through the charging case or through a connection to the right earbud, but is unable to directly pair to the iPhone alone. I have performed this test on two separate sets of QC earbuds paired to two different iPhones and had identical behavior in both cases. If this ever gets fixed by a firmware update that’d be great but as of Feb ‘22 it’s a minor annoyance. As stated above, I’d still recommended these headphones regardless of this issue as they’re by far the best of the 3 models I’ve tried.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
100% recommended after 2 years of using them
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for headphones that deliver excellent sound, durability, and noise-cancellation, then look no further than the BOSE headphones. These headphones are perfect for those who frequent the gym or noisy environments and need to stay focused on what matters most. I've been using them for two years now, and they still work just as well as they did on day one. Additionally, the battery lasts long enough to get you through even the longest of workouts. If you want headphones that are worth the investment, then the BOSE headphones are the perfect choice
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Fit
Rated 5 out of 5 stars
Another Exceptional Bose Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely Bose quality. The noise canceling works pretty good. I purchased specifically for gym workouts and I now don’t have to listen to useless conversations around me. They are comfortable. Don’t know I’m wearing even after long music listening sessions. Battery life awesome. I’ve yet had to recharge case and I like listening to music while sleeping. What I really appreciate, these don’t just fall out or require adjusting. Chose best ear tips, insert as instructed, enjoy quality sounds. I’ve been waiting for these type of ear buds forever. Thanks Bose!
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 3 out of 5 stars
I want them to be great… but…
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really really want to love these but they just aren’t as great as the original Quiet Comfort earbuds. The sound is amazing, as it should be, but it glitches frequently. Glitch 1: When connected to my iPad, it regularly disconnects. It has gotten to the point that I don’t even connect to my iPad anymore (after 3 days of owning these). I have uninstalled and reinstalled the app on the iPad and no difference. It just disconnects. Glitch 2: especially with spoken word (e-books, podcasts) it briefly switches to Immersive Mode, making the speaker sound like they are in an echo hall for split seconds at a time. No rhyme or reason to this. It just randomly happens. I hope they fox the firmware to resolve these issues. I am reporting app issues constantly to them.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 4 out of 5 stars
Bose Ea4buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great. Noice canceling is awesome too. Barely hear anything on the flights I have worn them on. Not quite as good as the over the ear Bose NC but I wanted buds and they get the job done. Fit is good for lunging and even walking around but they don’t stay in as well as some of the other products I’ve used when running. Over all I am happy with them and the price I paid. I would buy again if I lost them.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Really nice earbuds.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling on any earbuds I've ever owned. Sound quality is really nice, battery life is really good, and no connection issues. Got them while they were on sale. Only problems I've ran into is the magnets will eventually come off from the case. Happened to two pairs I've had. My first pair left driver went out. Luckily I had GS warranty. Also the case was really big. I eventually upgraded to the QCE II.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
My favorite pair of my collection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own several earbuds, from the Sony XM4 to Samsung Buds Pro, live and Buds 2. I just love the clarity of the Bose QC. The Bose app lets you use the EQ which is a plus. You can also connect it to more than one device. Battery life is pretty good. I get around 6 to 8 hours of use between charges. The wireless charger is also a good addition. Now only dislike is that they are bulky. And sometimes I like to listen to music while I fall asleep. This are not good for that.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had been looking at different noise cancelling earbuds and was tempted by the Beats with the wingtips, but ultimately was sold by these Bose. The sound quality is great, no surprise there. But it’s the noise cancelling that really put these buds over for me. When I used to commute on a train, the loud parts of the track were negated by the noise cancelling. I’ve gone days without having to charge it, although I probably only use it a few hours a day. Connection pairing is an easy process. Overall, great quality earbuds if you’re looking for something outside of the Apple ecosystem.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Headphones - Sandstone
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 4 out of 5 stars
Amazing earbuds with few possible fixes from Bose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really love the fit, feel and controls (They have Volume controllll!!!!). The sound quality is amazing and ANC oh boy, its Bose! the best ANC earbuds, did a lot of review and comparison, Bose has the best. Suggestions and request to Bose: 1. The downside is call quality, sometimes I listen to clubhouse meets and it just gets annoying, It feels glitchy and when I turn off earbuds the sound quality from phone is normal. 2. Hot swap: I cannot easily swap bluetooth connection between devices, its a 1 minute task to connect to different device ( I have to use my earbuds case to connect). Please fix this, just like you did with Volume. Overall, really satisfied and happy, I know Bose will send some updates which might fix few things and make it much better.
I would recommend this to a friend - Pros mentioned:Comfort, Fit, Sound quality
Rated 5 out of 5 stars
Bose headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the soud and when your talking it blocks the outside sounds it's confortable and it fits great
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Noise Canceling on Steroids
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am going to give these 4 stars. I have only used them for 8 hours at this point so take it for what it is. Two issues. Occasionally I run across an issue where I get crackling when making calls. This isn’t unusual for wireless buds. Sometimes they just don’t sync properly when making calls. Jabra elite 75t’s did the same thing but cost half as much so yeah that is an issue. The second gripe is that I occasionally get an issue when connecting where right earbud starts up and it takes 10 seconds or so for the left to catch up. Almost like they are out of sync. So now for a few positives the noise cancellation is EPIC I work in data centers 90+ decibels droning 24/7 I do not hear a thing with these buds in my ears. They are comfortable and stay in place with all actions such as bending climbing eating you know basically what everyone does during the day. The call quality in the data center at 90+ constant decibels is flawless during all calls the recipient had no issues hearing me clearly except for when I ran into that messed up connection issue. Also I have gotten about 6 hours out of mine (they are new) with Noise cancellation at 10. Setting the ANC to Zero is like not even wearing buds. You hear everything crisp and clear no distortion or tinny sound. I am pretty sure any and all issues I have will be fixed with firmware in the future and then these would be a 5 for me.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Bose Review
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchse, received for Christmas present two years ago, theough dog biting case, dropping them, they have a long lasting battery life, and i enjoy the noise canceling feature when i do not want to hear anything outside of my music or phone calls.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Soapstone
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
best earbuds
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds ever created by Bose, it even beats the newer generation from sound, noise cancelling, fitment, battery life, etc
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Soapstone
I would recommend this to a friend - Pros mentioned:Bass, Comfort, Sound quality
Rated 5 out of 5 stars
Great sound and all-day comfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried out a pair of the AirPods Pro but they didn't quite fit my ears very well. The hard plastic case kept rubbing them odd and just made my ears sore. I returned them for lack of comfort and tried these out. These are soooooo much more comfortable for my ears when compared to the AirPods Pro! I can wear them for several hours on end and they almost disappear from mind after a while. I wanted something that I could where while out for a jog or cycling, and they feel very planted and secure in my ears. The sound quality is also much better, but that could be in part to a better fit. Overall they have a much fuller sound, with better bass, midrange, and highs than the AirPods Pro, however they don't stray too far from a clean neutral sound that Bose is known for. They do have touch controls you can use for various functions like volume control (not available on the AirPods Pro), and the ability to program a special shortcut for the left earbud. The Noise Cancelling feature also works very well compared to others I've used, nearly eliminating the outside world noise if you want it to. However, with the app you have control over just how much noise cancellation works for you and the environment you're in. The charging case is nice that you have the option charging via a USB-C cable and/or wireless charging. The case lid also has 5 indicator lights showing how much charge the case has, a bit more of a texture than some allowing you to grip it more naturally, and a locking hinged lid that securely keeps the earbuds in place. Even with the lid open, the earbuds still stay securely in place with the magnetic stays they use. I would recommend these to anyone looking for a nice pair of comfortable, well built, great sounding earbuds that are comfortable enough to wear all day or for exercising without fear of them falling out.
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
Rated 4 out of 5 stars
Bose sound Quality earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good fit with the 3 different size ear pieces. With a fully charged case and buds, you can listen for a total of at least 24 hours overall. If you want a better and louder listening experience, you can download a sound booster that will Rock your world, but either way, the sound quality is just right. The other features are the ambient sound, which lets you hear what's going on around you as your music plays, and the other is a very light tap to stop or pause what you're listening to, and with another tap, it continues playing. I tried other buds with the same features and more. They were really good as far as the sound quality and fit. I was not disappointed, but the problem was that with too many functions and the fact that they're very sensitive, i couldn't get the one i wanted. With the right earbud, you could press to pause or resume, adjust the volume, double press to skip to next song,and go back to last track. The left sided one has the usual ambient on or off, noise canceling, and another feature i can't remember right now. Ovrall, after having had the Bose on and off for two years due to some issues with the charging case, I would recommend these for all the above as well as fit and ease of use.
I would recommend this to a friend - Pros mentioned:Bass, Battery life, Sound quality
Rated 4 out of 5 stars
Good for earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a big earbud fan, but I needed to get a pair. I usually use actual headphones, but when I'd fall asleep at night listening to music, my wife could hear the music coming from them and they would keep her up. With these, she cannot hear them, thus problem solved. The sound quality is pretty good as far as earbuds go. Highs are good and crisp. The bass is okay, and they tend to clip out with distortion at certain points when turned up high. But I tried a bunch of other brands in this price range, and these were the best that I heard, so I went with them. The noise cancelling is fantastic with them. When I have this feature on, I can't hear anything in the room. With the noise cancelling on, I usually get around 5 hours out of them before the batteries start to run out. Something I never have to worry about with my good 'ol wired headphones. I wish there was a wired option with this, even if it meant not having the noise cancelling feature when using them. From my experience, no earbud headphone will give you the greatest sound experience. But these get the job done.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Soapstone
I would recommend this to a friend - Pros mentioned:Comfort, Fit, Sound quality
Rated 5 out of 5 stars
Best earbuds!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best earbuds I have ever owned. The sound cancelling technology is spectacular. It is comfortable and stays secure.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great use them for work on the phone everyday, the gym, and driving.
I would recommend this to a friend - Pros mentioned:Fit, Sound qualityCons mentioned:Connectivity
Rated 2 out of 5 stars
Not what a flagship pair of earbuds should be
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for the QC earbuds. Bose's StayHear tips are usually the only ones that comfortably fit my ears without issues. I initially had a pair of QC earbuds and exchanged them, twice, when I experienced a bug: the left earbud would dominate when the volume was lower than 50%, the right earbud would dominate at volumes above 50%, and they would be equal when the volume was at 50%. I reset each pair of earbuds multiple times, but the bug came back. I returned my third pair of earbuds and decided to wait until Bose worked on some of the bugs. I tried these again and they still aren't what they should be, even for their $199 sale price. Their comfort and fit are fine, I didn't have any issues wearing them all day. I wish they were smaller, so they didn't jiggle around whenever I walked, but I was fine with that as the earbuds generally felt light. The only time I could tell I was wearing them was when I walked. Their audio quality is good, I wish the EQ was a bit better (more than just bass, mid, and treble) but I'll take what I can get. Their ANC was top notch though. I had people standing in my office without me hearing them. I think these have the best ANC of any pair of wireless earbuds I have tried, and that's saying a lot. The charging case could be smaller, but it does feature USB-C and Qi charging. My main complaint, and why these are getting two stars, is that they're buggy. Bose cheaped out on the Bluetooth so the right earbud feeds the left. This type of guest/host setup is indicative of old and/or cheap Bluetooth. A $199+ pair of wireless earbuds should connect independently, not like this. It means you can't use just the left earbud without taking the right one out of the case. This isn't 2015 and Bose should have done better. Additionally, these earbuds have connectivity issues. They skip when my phone is in my front left pocket, mainly the left earbud. It's as if the right earbud either loses connection with the left or it focuses on connecting to my phone and loses the left. It happened way too many times when I was just in my house. I walked down a crowded beach and they were unusable around all the other 2.4Ghz devices. Other modern earbuds I have aren't this bad. The earbuds themselves are buggy. The app isn't the best experience and I lost track of how many times the app couldn't find the earbuds. It also took the earbuds too long to re-connect to my devices after taking them off for a moment and putting them back in. Lastly, due to their size, these aren't earbuds you can just plop in and out of your ears. It takes time to fully insert each earbud and you must be careful. There were too many times when the round ear tip didn't make a seal with my outer ear canal and the sound quality (and ANC) drastically decreased because of that. I'm usually a big fan of Bose's headphones and earbuds but, for whatever reason, they've been playing catchup the last few years and still can't compete with other companies. They either skimp out on the features (like no EQ with the QC45 headphones), use cheap/outdated tech, or have buggy firmware that takes years to iron out (like the QC35/35II). If a $150 pair of earbuds from another company can stay connected to my phone without issues and not act buggy, a $200+ pair of ANC earbuds from Bose should be able to. I'm now using earbuds from a different company. They're smaller, lighter, don't have the connectivity or firmware issues of these, and they sound the same. Their ANC isn't as good, that's where Bose takes the case, but I'd rather have a pair of solid earbuds with decent ANC (that can also easily fit in my pocket) than use these. Bose really needs to update these with newer Bluetooth and focus on trimming them down. Maybe I will give them a go in another 3-4 years when Bose updates these. I really enjoyed their QuietComfort line back before Bluetooth was common in headphones/earbuds, they just haven't seemed to caught up in the push to wireless.
This review is from Bose - QuietComfort Earbuds True Wireless Noise Cancelling In-Ear Earbuds - Stone Blue
No, I would not recommend this to a friend
















