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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1033 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,033 reviews
  • Rated 5 out of 5 stars

    Better than Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Beats and I’ve had different types of Beats for a few years. Wish I would’ve known sooner about this product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    90/10 earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, after an hour of use, they feel uncomfortable. And leave the ear soar.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my earbuds!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership! Easy access to everything including my boss ear buds. Best Buy takes good care of their customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and afforable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were delivered earlier than the eta. In perfect condition and work great. When they say “noise canceling” they really mean it! Best ear buds ive ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these over a year now. They are my go to ear buds. I have a pair a airpods pro 2’s that I hardly use now

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great for Price

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones so much more than my AirPods. Apple really just doesn’t compare. I have the Bose connected to my Samsung tab my iPhone and my laptop all at once. So nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quoet comfort review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone si ever bought im big on noise canceling and this is second to none

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to use during workouts.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancelling. Helps keep music in your ears and other noises out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds i have ever purchased. Would recommend this product to everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling actually works. Great sound, Protective case is convenient to carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is nice and goood sound thant why i lke it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in my ear for hours without any fatigue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose Wireless Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to sleep on your side, the bud tend to shut off. Good sound quality. Fast charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Airbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for sound quality, and a great price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Many issues!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two sets one for me and one for my wife. She has had no issues. I tend to only wear one at a time. So that I can hear my wife talking to me lol when we’re sitting next to each other. I believe this causes them to not be in sync. Going on 3 months I cannot get the right side to sync up. The magnets to the case do not work on the right side. This is my first bose earpods. I have always bought apple air pods and never had these issues. I also like the sounds from the apple air pods. So Im a little disappointed and wish that I had stuck with the apple airpods.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Being50, thank you for taking the time to share your experience with us. We’re sorry to hear that you’ve been dealing with syncing issues and trouble with the right earbud connecting properly. That definitely shouldn’t be happening, especially after just a few months of use.

      Wearing just one earbud at a time should work smoothly, so we appreciate you letting us know that your experience has been different. It sounds like the right earbud may not be making a proper connection in the case, and that can affect both charging and syncing. We definitely know how that must feel, especially when your wife’s pair is working perfectly, and we’d really like to help get things back on track for you.

      We’d really like to take a closer look and help get this resolved for you. When you have a moment, please reach out to us directly at https://bose.life/4rlrLn6 so we can walk through a proper troubleshooting check or arrange the next steps.

      We appreciate your feedback and want to make sure you end up with an experience that reflects what you expect from us.

      Daisy - Bose Customer Support bose

  • Rated 5 out of 5 stars

    A definite purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a product that fit in my smaller ears!! I get the differnce size accessories you can install on othe types. Yet, they still fall out. This one is the one that true to what it says it does!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carryng case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, good base. Carrying case can be improved apon. Difficult to open without a slight lip, to open. To slippery when trying to open!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds; the only issue I have is with the connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the battery life!! I only charge once a week!! They are amazing!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Should have went with Beats instead...

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair of Beats ear buds I used for 2+ years and forget them in a rental car. I went to Best Buy to purchase another pair and one of the employees convinced me to give these Bose a shot with a 2 week return frame. I wear these when working outside, it rained for the 2 weeks following so I didn't get a chance to use them until week 3. I had non stop issues with the left ear disconnecting, & randomly stopping playing. Called Bose and they sent a replacement pair. The replacement pair has the same exact issues plus more. The left ear continually disconnects or will play for a few seconds then stop, if I lean over both stop playing, any outside noise such as equipment running or strong wind creates an amplified static noise when using the noise cancel feature. I have done every update, reset, etc.. Bose will only offer a refund for up to 90 days if purchased directly from them so now I am starting the process to get another replacement pair. However, they did say that if pair #3 continues with the same issue they may consider a refund. Highly dissatisfied and would not recommend to anyone.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thank you for sharing your experience with us. We’re truly sorry to hear about the repeated issues you’ve faced with your QuietComfort Earbuds, this is certainly not the experience we intend for our customers, as we want you to be fully satisfied with our products.

      We appreciate the steps you’ve already taken, and we encourage you to continue working with our customer support team so we can further assist with your concerns. Our team will be able to review your case in detail and help explore the best resolution for you.

      Sophie - Bose Customer Support bose