Customer Ratings & Reviews
- Model:
- 888507-0100
- SKU:
- 10844650
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the product's noise cancellation. Many customers are impressed with this feature.
This summary was generated by AI based on customer reviews.
Connection Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible connectivity issues. Please stay clear if you are an apple product user.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi SarahC, thank you for sharing your feedback. The Bose QuietComfort Earbuds are compatible with iOS 15 or newer and Android 10 or newer, and they can also connect to a TV or computer. If you’re having trouble connecting your mobile device, here’s a helpful link that may guide you: https://bose.life/4aXBquU
Jelyn - Bose Customer Support
Battery needs a boost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great but they die after 4 hours. I have other Bose products and never had this issue.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. We’re glad to hear you enjoy the sound quality. The Bose QuietComfort Earbuds offer up to 9 hours of battery life, with the charging case providing an additional 2.5 charges for a total of up to 31.5 hours of use. A quick 20‑minute charge can also power the earbuds for up to 3 hours of playtime, depending on usage and volume levels.
If you’re consistently experiencing shorter battery life, we recommend checking for the latest firmware updates through the Bose app and ensuring the earbuds are fully charged before use. For more tips on maximizing battery performance, please see this helpful guide: https://bose.life/4k0Uaw5
Jelyn - Bose Customer Support
Serial numbers are not matching
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a few of these and the serial numbers are not matching the box so I had to return them. I was able to test one and wasn’t convinced with the noise cancellation as I work at a noisy factory it didn’t fully block the environment.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback on the Bose QuietComfort Earbuds. We’re glad to hear you had the chance to test them, though we’re sorry to learn the experience didn’t meet your expectations. Regarding the serial numbers, each component of the earbuds has its own unique identifier. The charging case has a serial number specific to the case itself, while each individual earbud also carries its own serial number. The serial number printed on the box corresponds to the entire unit, which is why they may not appear to match at first glance, but they are indeed part of the same unit.
If you decide to explore Bose products again in the future, we have helpful guides available. For tips on enhancing noise cancellation, you may refer to this article: https://bose.life/4lpZZ6T, which explains how to adjust the Noise Cancellation settings for the best performance. Hope it helps!
Klariss – Bose Customer Support
Music
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m kinda disappointed with them being Bose they are not very good earbuds
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your experience with your Bose QuietComfort Earbuds. Sorry to hear that they haven’t met your expectations. We truly appreciate your feedback and would love the opportunity to look into this further to help ensure your earbuds perform as intended.
Please connect with our customer support so we can assist you: https://bose.life/48EXztC
Klariss – Bose Customer Support
Weird Crackling Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for less than a month and they make a weird crackling sound when noise cancelling is activated, the main reason I purchased them. Nothing resolves, but through some research it looks like its not uncommon.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Ashley, thank you for sharing your experience with the Bose QuietComfort Earbuds. We understand how disappointing it can be to invest in new earbuds and hear crackling when noise cancellation is activated, especially since that feature is one of the main reasons many customers choose them. The QuietComfort Earbuds are designed to deliver rich, balanced sound with world‑class noise cancellation, and we want to make sure you can enjoy that performance without interruption.
While we appreciate you sharing what you’ve found, this type of crackling is not something we expect or recognize as a common behavior of the earbuds. To help address the issue, we recommend following the troubleshooting steps in our support guide, which are designed to resolve sound disruptions and restore clear sound performance. You can access the guide here: https://bose.life/4l7JiwS
We’re confident that once these steps are followed, you’ll be able to enjoy the powerful noise cancellation and high‑quality sound that Bose earbuds are known for.
Rein – Bose Customer Support
Good sound, but difficult to custom fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These kept falling out of my ear. I tried to select other cushion sizes, however they were cumbersome and difficult to install and orient properly on the earbuds. I returned them and purchased the Samsung Pro3 buds.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you so much for your positive feedback on the sound quality of the QuietComfort Earbuds, we’re thrilled to hear you’re enjoying them! We’re sorry to hear about the fit issue you’ve encountered, and we’d love to help. To address this concern, please refer to our support article here: https://support.bose.com/s/article/bose-quietcomfort-earbuds-do-not-fit?language=en_US If the issue continues after following the steps, don’t hesitate to reach out to us directly via this link: https://bose.life/3rykPZR We’re always happy to assist you further. Klariss – Bose Customer Support.
Wired Skullcandy is better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage version of their better product. Not worth half this price. Garbage build with garbage materials. Feels and performs like cheap garbage. I say this as a long time bose loyalist, I trusted the brand to not make a garbage line of products, but here we are.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Michael, thank you for sharing your feedback. We’re sorry to hear that the Bose QuietComfort Earbuds did not meet your expectations. We’d like to learn more about your concern so we can assist with troubleshooting and ensure you’re getting the best experience from your earbuds. If troubleshooting does not resolve the issue, our customer support team can review available service options for you. We’re committed to making things right and helping resolve your concern. Please reach out to our customer support team through this link: https://bose.life/contactus They’ll be happy to assist you in finding a resolution. We’re here to help!
Sophie - Bose Customer Support
Not stable in ear.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Frequently falling out of the ears, which requires frequent reinsertion.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Moses! Thank you for sharing your experience with the Bose QuietComfort Earbuds. We’re sorry to hear you’re having trouble with the fit. The QuietComfort Earbuds are designed for a secure and lasting fit, with a trio of ear tip and stability band sizes to help ensure comfort and stability. You can refer to this helpful guide: https://bose.life/4jF3x4f to make sure the earbuds fit securely. We hope this resolves your concern and gets you back on track so you can enjoy your Bose QuietComfort Earbuds with ease.
Sophie - Bose Customer Support
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re nice, noise cancellation isn’t the best on these
I would recommend this to a friendGarbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly advise not to buy this garbage. It keep disconnecting repeatedly. Only had this for a month worse waste of money. I went back to Apple air pods.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Joshua, we do provide troubleshooting suggestions that can help with Bluetooth disconnection issues. You can find these on our support webpage here: https://bose.life/4im4o8N. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR. Liam - Bose Customer support
Not good, hyped
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfy and doesn’t work right. They make u feel like you are floating on the sea. No room for air to come to the ear which is important form balancing
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey AmanuelY, thanks for your feedback. Noise cancelling headphones to new users may naturally cause a slight sensation of pressure that you describe. Your ears adjust to experiencing the removal of low-frequency sounds.
If desired, we recommend testing out the different build-in modes of your buds, including "Aware" and "off" modes which enable you to hear your surroundings while enjoying your audio, and will create a different listening experience. Thanks!
Kelly - Bose Customer Support
These headphones i wouldn't buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Calls on earbuds are no good. Rubber that is meant to keep earbuds in is surprisingly painful. Had better luck with Sonys midrange price earbuds. Super clear calls and sound.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! Thank you for sharing your feedback. We're sorry to hear about the call quality issues and discomfort caused by the earbud tips. Your comfort and audio experience matter to us.
We can offer guidance on adjusting or replacing the ear tips for a better fit. Please refer to this troubleshooting guide: https://support.bose.com/s/article/bose-quietcomfort-earbuds-do-not-fit?language=en_US
If you need any further help, don't hesitate to contact us: https://global.bose.com/en_us/index.html
We appreciate your feedback and hope to enhance your experience!
Kelly - Bose Customer Support
Bose earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away only had them for less then a month and they don’t want to hold charge nor charge and doesn’t connect to Bluetooth
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I’m really sorry to hear about the trouble you’re having with your QuietComfort Earbuds— That’s definitely not the experience we want you to have, and we’d love the chance to make it right.
If your earbuds aren’t holding a charge or connecting to Bluetooth, please try the steps in our troubleshooting guide here:
https://support.bose.com/s/article/qcearb24-headphonein-battery-will-not-charge?language=en_US
If you've already tried those steps or the issue continues, please send us a message directly through our global support page: http://bose.life/globalsupport.
We're standing by to help with repairs, replacement options, or whatever's needed to get you back to enjoying your earbuds the way you should.
Thank you again for reaching out—we’re here for you.
-Gem, Bose Customer Support
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great but sometimes they do not pair up to my phone .
I would recommend this to a friendBrand response from Bose Support
Posted .Hello John, I am glad to hear that you are enjoying the QuietComfort earbuds. If you are experiencing any issues with Bluetooth connection, we do have troubleshooting suggestions that can help, you can view these here: https://bose.life/QCEbtCTS. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Bose Customer support
Great for music, that’s it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re great for listening to music but not for Bluetooth phone use UNLESS you’re in a very quiet place so the person on the other end can hear you. Otherwise, they won’t hear you, UNLESS you’re one notch below yelling. AND, I Connor for the life of me, figure out how to end a call?! I can’t even find instructions ANYWHERE to tell me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Nicole! Thank you for sharing your feedback and we're glad to hear you like the music quality, we truly appreciate you taking the time to let us know about your experience. We're sorry to hear about the trouble you've had with call quality and ending calls.
To help with the microphone issue, please check out this helpful guide: https://bose.life/474EAL5
For instructions on how to end a call using touch controls, you can refer to this link: https://bose.life/3KUPoCS
If the issue continues even after troubleshooting the microphone, please feel free to contact our customer support through this link: https://bose.life/contactus for further assistance.
Sophie - Bose Customer Support
Solid Performance and Comfort
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose QuietComfort Earbuds are an excellent choice, delivering a great balance of sound quality, clear call performance, and effective noise cancellation. These are the perfect pair for everyday use, whether you're handling calls at the work or home office. Key Features and Convenience One of the major strengths of the QuietComfort model is the impressive battery life: you get a full 8 hours of power on a single charge. Combined with the convenience of wireless recharging, these earbuds make a fantastic and reliable companion for traveling. Bose has also ensured comfort and fit aren't overlooked. The quality of the materials is premium, and the ability to switch out the included silicone tips and stability bands means you can customize the fit so they sit properly and securely in your ears. Comparison Note It is worth noting that while the noise cancellation and volume are strong, they cannot quite compete with the top-tier performance of their newer counterpart, the Bose QuietComfort Ultra Earbuds. The Verdict: If you prioritize long battery life, superior comfort, and effective all-day performance without needing the absolute highest level of ANC on the market, the Bose QuietComfort Earbuds are a reliable, premium investment.
I would recommend this to a friendPOOR SERVICE loses customer ( review below is for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told the buds would be delivered the next day which was great as then I did not have to go out in the snow. You lied and I got the buds after Christmas. They are now still sitting on the table unopened since arriving very late. You have like I hour to cancel and of course when they are late to bad for you. Best Buys no longer has me as a customer but Amazon does as they allow you to cancel if the product is late.
No, I would not recommend this to a friendVery disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first pair that I bought would only charge one ear, I returned them the next day for a replacement. The second pair worked for a few days and then wouldn't charge properly so I returned them. I found the instruction support not very helpful. I thought they would be great as I have their noise cancelling headphones which are awesome.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jayne, thank you for sharing your honest feedback. We're sorry to hear about the charging issues you've experienced with your previous pairs. Sometimes, the connection between the earbuds and the charging case can be affected by certain factors, and when the stability band is not properly aligned, it can prevent the earbuds from charging as they should.
To help resolve this, please check out the troubleshooting guide in this helpful link: https://bose.life/4pm8SQe
-Sophie
Unreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work as expected about half the time. I’ve tried the troubleshooting tips and nothing helps. I’ve previously had good experiences with Bose so this is surprising. When they work, they’re great, but working 50% of the time is not acceptable.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, Katherine! We appreciate you sharing your experience and understand how important consistent performance is especially since you’ve had great experiences with Bose before. Bose is committed to delivering the highest quality and reliability, and we’d love to help make this right for you.
Please contact us using this link to check the available service options for your QuietComfort Earbuds: https://bose.life/49SSe5s Our team is ready to assist you further.
Gloria - Bose Customer Support
Bad connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have real bad connection issues. Sometimes you can only hear from one side.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, and thank you for sharing your experience.
We’re really sorry to hear about the connection issues you’ve been facing. We’d love to help troubleshoot this with you. Here's the troubleshooting link that can resolve this issue: https://support.bose.com/s/article/no-audio-in-one-ear-quietcomfort-earbuds?language=en_US
-Jelyn, Bose Customer Support