Customer Ratings & Reviews
- Model:
- 888507-0100
- SKU:
- 11871034
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
to a friend
Great gift idea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them for my husband and he loves them. He claims they’re the best he’s ever had!
I would recommend this to a friendDO NOT BUY!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never left a review in my life. I hate for this to be the first one. The earphones are unusuable. The in ear detection is either broken or absolutely garbage. Everytime i move my head the earphone disconnects and the audio dips out on one side or just pauses the audio. The Bose app allows you to turn off the in ear detection but dont get too excited because they made an app specifically for this product which they force you to use. Why? Because companies absolutely love doing things to make users extremely upset with no intention of fixing the issue. Again I do not leave reviews but these are unusuable.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Michael,
I am sorry to hear that you are disappointed with your QuietComfort earbuds. If the in-ear detection feature is not working as expected, please make sure you are using the right size of eartips and that you are wearing them correctly: https://bose.life/3NlUVjG
In your case I would suggest to try the smaller size of era tips to ensure that the earbuds are correctly and comfortably seated in your ear.
For further assistance you can always contact us: https://bose.life/3rykPZR
Best regards,
Lau – Bose Customer Support
Different
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was for my daughter’s 22 birthday. Hoped to find the purple pair, which was available days earlier. Since I purchased from this location before it was a no brainer. When I arrived the black and the white set was left. Decided on the black when I asked about the military discount the GM assured me , he has been with Best Buy for over 8 years and they have NEVER offered a military discount. The gentleman that cash me out explained the GM was new to THIS location. Returned, purchased from bose directly.
I would recommend this to a friendgood budget earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really good spare for not being able to block out wind noise. it would also be nice if they came with all of the advertised features instead of sending them out in a future update.
I would recommend this to a friendGave them a try but not for us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my wife so we could talk hands free with each other never tried them persionally and not sure what the issue was but many times i could not hear what she was saying like they start cutting out and sounding muffled on my end not sure if its a compatibility issue with iphone or what but was really anoying and im going to be returning them
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Jerm,
I am sorry to hear that you are experiencing audio issues during calls with your QuietComfort Earbuds. To make sure you are getting the best audio experience in any occasion, please check our fit guide and learn how to correctly wear the earbuds: https://bose.life/3NlUVjG
For further assistance, you can contact us here: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support
Easy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and use. Slow to charge. Wish it had more noise cancellation.
I would recommend this to a friendTerrible purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are quite possibly the worst Bose product on the market. Wont stay connected. Won't stay in ear when walking. Tried exchanging at Best buy for an upgrade. Nope was a couple days late on a ridiculous 15 day return policy. People are very busy these days. Getting to best buy was not top of the list with my work schedule. That being said done with best buy.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for taking the time to share your feedback. We truly appreciate it and want to help resolve your concerns to improve your experience with the Bose QuietComfort Earbuds.
If the earbuds are falling out of your ears, this can usually be fixed by finding the right ear tip size. Here's a guide to help you choose the best fit: http://bose.life/4oOhNKh
As for the disconnection issue, if you're referring to Bluetooth connectivity, this troubleshooting guide should help: http://bose.life/4fTQvOj
Jelyn - Bose Customer Support
BOSS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product…. Would recommend it any time, and service with representatives is great…
I would recommend this to a friendAmazing headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. They are an affordable option. So happy with these!
I would recommend this to a friendGreat grear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everythin from my Bose , i sugest to people to buy it
I would recommend this to a friendGreat headphones for work, travel and working out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect headphones for any situation- easy to manage and connect as well as travel with no matter the situation
I would recommend this to a friendNot for Me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was what you expect of Bose. The call quality was quiet and I could barely hear anyone that called. And finally Idk if I have weird ears but after trying all the different sized ear adapters these just wouldn't stay in my ears. I was disappointed as I am a big fan of Bose.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
It is great to see that you enjoy the sound of the earbuds. Make sure the volume for calls is turned up on the phone, as is generally a separate volume control. I'd also check out fitting guide to ensure you get the best fit, as I can see you've tried different ear tips. You can find the guide here: https://bose.life/4gIIpH6
Please also reach out, as we'd love to help you with the earbuds: https://bose.life/contact
Nic - Bose customer Support
The name fits but not worth the headache
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to set up and won’t connect to all my devices, probably will return. However they are quiet and shuts out most noise.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Natalie, thank you for sharing your experience with us. We’re sorry to hear that you're having trouble with your Bose QuietComfort Earbuds. We truly appreciate your feedback and are glad to know you’ve noticed how effective the earbuds are at shutting out noise, they’re designed to consistently block distractions so you can focus on what matters most.
To get the best feel, we recommend toggling between Quiet Mode (for full noise cancellation) and Aware Mode (to let in some of your surroundings). As for the connection issue, it may be due to the earbuds not being in proper pairing mode or other setup factors. Here’s a helpful troubleshooting guide: you can follow step by step to resolve the issue: https://bose.life/3MLsVZF I hope it helps resolve the issue.
Sophie - Bose customer Support
Music forever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall these are awesome!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBose ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These air buds are the best ones I’ve ever purchased
I would recommend this to a friendNo at bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product has an excellent quality in sound, but the microphone is terrible if you want it, just to listen to music is the best, in my case I need it to be able to talk and its quality of the microphone is pessimum.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience. It’s great to hear that the sound quality meets expectations, but it’s disappointing to hear that the microphone doesn’t perform well for calls. To ensure the best performance of the earbuds, we recommend making sure they are up to date. For further assistance and troubleshooting, feel free to reach out to our teams using this link: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
Garbage magnets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality of earbuds themselves are great. However, after just about 3 months of having them the left earbud stopped magnetizing to the case and is now almost impossible to charge. Best Buy conveniently won't cover this issue despite having them for such a short period, so I'll have to go through Bose...
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Diana,
I am glad to hear that you love how great your QuietComfort Earbuds sound, but sorry you are having charging issues.
If the issue is related to the charging case or connectors on your earbuds, please make sure to clean the earbuds and case with a dry cloth. If the issue is still occurring, please do not hesitate to contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Great gift!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my boyfriend and he loves them! He uses them daily.
I would recommend this to a friendBose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great but sometimes they do not pair up to my phone .
I would recommend this to a friendBrand response from Bose Support
Posted .Hello John, I am glad to hear that you are enjoying the QuietComfort earbuds. If you are experiencing any issues with Bluetooth connection, we do have troubleshooting suggestions that can help, you can view these here: https://bose.life/QCEbtCTS. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Bose Customer support
Bose quietcomfort 2024 poor connection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd quietcomfort in 3 weeks. Left earbud shuts off then 30 minutes listening both turn off. My wife has the same phone and earbuds no problems works great. She tried mine and same issue. Bose was my number one ear listening device.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear that your QuietComfort Earbuds are shutting off. If this is the third set of earbuds you've had in 3 weeks, then you might not be using the product as per its intended use. I would start by performing a simple reset of your earbuds, which is done by touching and holding each earbud for 15 seconds, until you hear a tone. The earbuds then power off; hold each earbud for 1 second to power them on, and then try again. If that doesn't help, our support team will be happy to provide further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support