Customer Ratings & Reviews

I love my membership! Easy access to everything including my boss ear buds. Best Buy takes good care of their customers.

Great purchase, great quality and sound Okay price

Why is no one mentioning the annoying voiceover prompts that can't be shut off and are set at a permanently fixed volume? This is the same type of feature used for disability assistance, but it's unnecessary and should be changeable in the Bose QCE app. Any time you put them in, you have to wait for the voiceover prompts to go through the motions of confirming battery life and connection status. I believe it also notifies you of low battery percentage, but I haven't used them for long enough to confirm. A simple "beep" would do? It's completely unnecessary and is an option that SHOULD be possible to change in the Bose QCE app. However, it is stated that voiceover is not able to be changed for this specific product in the customer help forums. For reference, see the link below. https://support.bose.com/s/article/enabling-or-disabling-voice-prompts-quietcomfort-earbuds?language=en_US I'll probably return for this reason alone. It's such a simple thing to fix with an update and clearly it doesn't bother enough people to be mentioned in any of the reviews here. However, it is ABSOLUTELY something that should be mentioned since it cannot be changed...for whatever reason.

I had a pair of Beats ear buds I used for 2+ years and forget them in a rental car. I went to Best Buy to purchase another pair and one of the employees convinced me to give these Bose a shot with a 2 week return frame. I wear these when working outside, it rained for the 2 weeks following so I didn't get a chance to use them until week 3. I had non stop issues with the left ear disconnecting, & randomly stopping playing. Called Bose and they sent a replacement pair. The replacement pair has the same exact issues plus more. The left ear continually disconnects or will play for a few seconds then stop, if I lean over both stop playing, any outside noise such as equipment running or strong wind creates an amplified static noise when using the noise cancel feature. I have done every update, reset, etc.. Bose will only offer a refund for up to 90 days if purchased directly from them so now I am starting the process to get another replacement pair. However, they did say that if pair #3 continues with the same issue they may consider a refund. Highly dissatisfied and would not recommend to anyone.

They are the best ear duds I have ever used and the most comfortable and the variety of colors is great instead of just black and white. All in all I love them!!

Well what can i say: boae doesnt fail as far as sound and durability. Its all there Once you listen to the qualiry sound its hard to go back to teg ear buds.

Had these over a year now. They are my go to ear buds. I have a pair a airpods pro 2’s that I hardly use now

Very clear sound and the noise canceling is amazing!

Great earbuds. Can always trust the Bose name. Good soung quality. Comes with easy charge base.

I would not recommend these earbuds. I really wanted to like them but they just aren't worth the price. My old Airpods Pro 2 had finally given up on me so I wanted to try the Bose earbuds. I gave these earbuds a chance for a month and a half and I really hated them. The worst part of these headphones is the horrendous microphone quality. No one could hear me on calls when I was using these headphones unless I was screaming. The sound quality is decent but the connectivity to my phone was hit or miss and it would sometimes stop playing songs briefly. The noise cancelling is decent and comparable to other similarly priced earbuds. The surface of the earbud (where you pause/skip songs) is also inconvenient, especially when you hit it on accident while you readjust them in your ear. They also fell out a lot during workouts. Thankfully, Best Buy was amazing and let me get store credit on these (I was out of the return window) so I could buy purchase the new Airpods Pro 3 instead.

Great sound and quality of item, use it daily for the gym

Best earbuds i have ever purchased. Would recommend this product to everybody

Headphones work great. Great sound. I've had airpods and Samsung earbuds. These have been the best.

Love these! They really do block out outside noise and they have great sound.

Excellent product, whith good sound quality and noise cancellation.

Great for the gym! Snug fit for me personally obviously everyone is different, they come with three different sizes

Love Bose! I use them to take phone calls and listen to music. They pair up to my S24 with no problems. Good price you can't go wrong.

Excellent earbuds I love 'em. Tons of different settings and the sound is incredible.

Can always count on Bose to deliver high quality sound

I was sleeping with them in, they sound very nice with no issues. I love that you can adjust what the taps do in the app