Customer Ratings & Reviews

First, the good parts… Sound is amazing, customizable EQ, ability to customize 8 (4 per ear) touch conteols. However, the bad is unfortunately too negative (for me). Everytime i use them, the audio cuts/chops/skips at least twice within the first 10 min of use. Touch controls are finicky—it often fails to register the correct number of taps; volume cannot be controlled eith a finger slide like on the Sport Earbuds. Also like the Sport, the case has no “pairing mode” button, so any disconnects require putting them back innthe case to reset. And the worst - wind interference. Quiet (noise cancel) mode is completely unusable outside; any wind creates loud, persistent, inexcusable crackling aounds. Aware Mode is slightly btter, but still awful. Off(?) mode us the onlt one even tolerable while using outsife. I want to like these, but the price is nowhere close to being justified considering the flaws.

One of the best earbuds I have purchased, the noise cancelling is amazing, I use these for the gym and it feels like I'm in a abandoned mall.

Great sound and comfort, but wow, that notification voice that screams intp your ear is awful. Very jarring when you're listening to something and are interrupted by a LOUD voice saying, 'VOICE AWARE ON' or '100% POWER or other random notifications. Option to turn off this was removed and replaced with a factory setting that is fixed. Deal breaker.

Finally a product that fit in my smaller ears!! I get the differnce size accessories you can install on othe types. Yet, they still fall out. This one is the one that true to what it says it does!!

Great sound and quality of item, use it daily for the gym

I had bought these for my Grandson for his christmas present and he loves them. He keeps telling me every day that I bought him the BEST, from Best Buy.

I loce this headphones, they have amazing sound and good quality

Can always count on Bose to deliver high quality sound

Why is no one mentioning the annoying voiceover prompts that can't be shut off and are set at a permanently fixed volume? This is the same type of feature used for disability assistance, but it's unnecessary and should be changeable in the Bose QCE app. Any time you put them in, you have to wait for the voiceover prompts to go through the motions of confirming battery life and connection status. I believe it also notifies you of low battery percentage, but I haven't used them for long enough to confirm. A simple "beep" would do? It's completely unnecessary and is an option that SHOULD be possible to change in the Bose QCE app. However, it is stated that voiceover is not able to be changed for this specific product in the customer help forums. For reference, see the link below. https://support.bose.com/s/article/enabling-or-disabling-voice-prompts-quietcomfort-earbuds?language=en_US I'll probably return for this reason alone. It's such a simple thing to fix with an update and clearly it doesn't bother enough people to be mentioned in any of the reviews here. However, it is ABSOLUTELY something that should be mentioned since it cannot be changed...for whatever reason.

Excellent sound quality. Great fit. Charges quickly

Love these! They really do block out outside noise and they have great sound.

Great earbuds. Can always trust the Bose name. Good soung quality. Comes with easy charge base.

Amazing and awesome. Gave as gift daughter loves it

Good bass sound and ear fit Low density for calls on noise cancellation

Great volume, sound, base, EarPods work independently from each other.

Perfect for my ebooks and working out at the gym.

Great product sound noise reduction pricing Quality

Headphones work great. Great sound. I've had airpods and Samsung earbuds. These have been the best.

Exactly what i was looking for. They work as described. Calls could be better but everything else is perfect.

Money well spent. Good qualify spund is awesome!!