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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1018 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,018 reviews
  • Rated 3 out of 5 stars

    Check for compatibility with all your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a loyal Bose customer for many years. The sound quality and customer service have always been worth the extra cost. However this is my first disappointment. I need my headphones to connect to our TV. We have a 2020 Samsung. The Bose earbuds will not connect to the older bluetooth version. If our TV was 10 years old I would understand this, but not with a 5 year old TV.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you so much for being a loyal Bose customer over the years—we truly appreciate your continued support and trust in our products and service. We're sorry to hear about your recent experience and completely understand your frustration. While many 2020 Samsung TVs do support Bluetooth, compatibility can sometimes be affected by differences in Bluetooth versions or profiles. Some TVs may not support the specific Bluetooth audio profile required by certain earbuds, which can lead to connection issues.

      That said, we’d love to help you find a solution. Here are a few options you might consider:
      -Use a Bluetooth transmitter: These small devices plug into your TV’s audio output and can bridge the gap between older Bluetooth versions and your Bose earbuds.
      -Check for firmware updates on your TV, as manufacturers sometimes improve Bluetooth compatibility through software.

      -Jelyn, Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality easy to connect easy to find if lost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift purchase for someone who loves all Bose products. Easy connect to phone and clear sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good earbuds the noise cancellation is very good. Have had for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and comfortable , wish the case was a better durable plastic May want to buy a cover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose quality sound is the best.. i cant hear whats going on and the base isnt a mid its actual base

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best and most comfortable earplugs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought multiple earplugs however I will stop now. These has been the best one that I’ve ever bought. They are so comfortable and very easy to wear a long length of time. The best gift I have ever given myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's BOSE, nothing else needed to say!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Easy to setup and start using. My husband uses them each day since I have purchased them for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose QuietComfort True Wireless Noise Cancelling In-Ear Earbuds. They worked great on my recent travels to Europe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality and noise canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound, would recommend only downsize is not always perfect fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was fast and friendly. The earbuds fit well have outstanding sound quality, but the user interface is a little clunky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation, good sound quality and long lasting battery life

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnects from bluetooth. Not sure why. But had great noise cancellation and sound

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We appreciate you taking the time to share your experience with your QuietComfort Earbuds. We’re pleased to know that the noise cancellation and sound quality have been meeting your expectations. You also mentioned occasional Bluetooth disconnections, and we value you bringing this to our attention, as it helps us continue supporting a smooth and enjoyable experience.

      At Bose, we’re dedicated to delivering products that provide dependable performance, strong connectivity, and effortless ease of use. To assist you further, we invite you to visit the link below, where you’ll find step‑by‑step troubleshooting guidance designed to help resolve the connectivity concern with your earbuds: https://bose.life/3NBt5DC

      If you have any further questions, we’re always here to help. Just contact us using this link: https://bose.life/49SSe5s we’ll be happy to support you further!

      Gloria - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Bose headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good noise canceling is excellent enjoying bose.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good quality headphone for both music and podcasts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bose earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Great sounds and very comfortable. Anc is good too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding ear buds !!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound experience!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is unmatched. With the different size ear bud seals, along with the fit and size of the earbud itself, is quite amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE ARE THE BEST NOISE CANCELLING EAR BUDS I HAVE EVER OWNED AND THE VALUE IS GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Noise Cancelling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound cancellation if youre on an airplane or in a busy area and wish to concentrate these re for you.

    I would recommend this to a friend