Customer Ratings & Reviews

The headset is nice and goood sound thant why i lke it.

Fits perfectly in my ear for hours without any fatigue

Excellent choice for sound quality, and a great price

If you want to sleep on your side, the bud tend to shut off. Good sound quality. Fast charging.

I had a pair of Beats ear buds I used for 2+ years and forget them in a rental car. I went to Best Buy to purchase another pair and one of the employees convinced me to give these Bose a shot with a 2 week return frame. I wear these when working outside, it rained for the 2 weeks following so I didn't get a chance to use them until week 3. I had non stop issues with the left ear disconnecting, & randomly stopping playing. Called Bose and they sent a replacement pair. The replacement pair has the same exact issues plus more. The left ear continually disconnects or will play for a few seconds then stop, if I lean over both stop playing, any outside noise such as equipment running or strong wind creates an amplified static noise when using the noise cancel feature. I have done every update, reset, etc.. Bose will only offer a refund for up to 90 days if purchased directly from them so now I am starting the process to get another replacement pair. However, they did say that if pair #3 continues with the same issue they may consider a refund. Highly dissatisfied and would not recommend to anyone.

Excellent earbuds; the only issue I have is with the connectivity.

Love the battery life!! I only charge once a week!! They are amazing!!!

Great quality, good base. Carrying case can be improved apon. Difficult to open without a slight lip, to open. To slippery when trying to open!!

Finally a product that fit in my smaller ears!! I get the differnce size accessories you can install on othe types. Yet, they still fall out. This one is the one that true to what it says it does!!

Great quality product. Love Bose products as I have bought them since 1990’s

Great purchase, great quality and sound Okay price

One of the best earbuds I have purchased, the noise cancelling is amazing, I use these for the gym and it feels like I'm in a abandoned mall.

I had bought these for my Grandson for his christmas present and he loves them. He keeps telling me every day that I bought him the BEST, from Best Buy.

Great sound and comfort, but wow, that notification voice that screams intp your ear is awful. Very jarring when you're listening to something and are interrupted by a LOUD voice saying, 'VOICE AWARE ON' or '100% POWER or other random notifications. Option to turn off this was removed and replaced with a factory setting that is fixed. Deal breaker.

I had these headphones for 2 months before the case stopped working on me. When i put the headphones back in the case they wouldn’t disconnect from my phone so i had to constantly turn my Bluetooth on and off which was inconvenient for my other devices. If you are looking to get these, i would strongly suggest paying a little extra to get the warranty. Im glad i did. They were good headphones but for $150 they for sure need to last longer than 2 months

First, the good parts… Sound is amazing, customizable EQ, ability to customize 8 (4 per ear) touch conteols. However, the bad is unfortunately too negative (for me). Everytime i use them, the audio cuts/chops/skips at least twice within the first 10 min of use. Touch controls are finicky—it often fails to register the correct number of taps; volume cannot be controlled eith a finger slide like on the Sport Earbuds. Also like the Sport, the case has no “pairing mode” button, so any disconnects require putting them back innthe case to reset. And the worst - wind interference. Quiet (noise cancel) mode is completely unusable outside; any wind creates loud, persistent, inexcusable crackling aounds. Aware Mode is slightly btter, but still awful. Off(?) mode us the onlt one even tolerable while using outsife. I want to like these, but the price is nowhere close to being justified considering the flaws.

Easy to use , easy to maintain charge and a nice case

Why is no one mentioning the annoying voiceover prompts that can't be shut off and are set at a permanently fixed volume? This is the same type of feature used for disability assistance, but it's unnecessary and should be changeable in the Bose QCE app. Any time you put them in, you have to wait for the voiceover prompts to go through the motions of confirming battery life and connection status. I believe it also notifies you of low battery percentage, but I haven't used them for long enough to confirm. A simple "beep" would do? It's completely unnecessary and is an option that SHOULD be possible to change in the Bose QCE app. However, it is stated that voiceover is not able to be changed for this specific product in the customer help forums. For reference, see the link below. https://support.bose.com/s/article/enabling-or-disabling-voice-prompts-quietcomfort-earbuds?language=en_US I'll probably return for this reason alone. It's such a simple thing to fix with an update and clearly it doesn't bother enough people to be mentioned in any of the reviews here. However, it is ABSOLUTELY something that should be mentioned since it cannot be changed...for whatever reason.

Great earbuds. Never had a pair with the multipoint connection feature and the switch between my phone and laptop while I'm doing office work is seamless.

Great earbuds. Can always trust the Bose name. Good soung quality. Comes with easy charge base.